"Just wrapped up my first rental period and all I can say is wow, what a terrific experience! From opening an account, to verifying my identity(first time renter), to using the amazing equipment, to the return, an absolutely seamless process! The follow up emails were timely, friendly, and fun. I had originally planned to shop a few of these services but I see no reason to, borrowlenses.com WILL be my go to service from here on out! NICE JOB GUYS!"
"Everything went scheduled as planned. My rental arrived on time and there was no hassle for pick up. One thing, is I wish that my products came with some sort of instructions and something to carry it in (a case or something would have been nice). I have rented equipment from another local company they provided cases and instructions and a hotline numer to a representative in case the equipment malfunctioned. "
"excellent product and selection. extremely reasonable/fair policies. responsive staff. what else do you want? (besides, perhaps, the company to move their operation to San Francisco so I don't have to cough up the completely reasonable $15 to have them ship product to their SF affiliate :-P )"
"BorrowLenses is amazing!!! Everything went so smooth and easy! I am so grateful I found you guys!! :) "
"I've rented from BL multiple times and am even a member. My one gripe about them is that even when you spend a pretty good amount, there's no break in pricing. I think there should be some type of automatic discount a certain level (say $500 or something). Someone's renting at $460 or so, and they realize they can get a little more gear and still pay a tiny bit more and they'll go for it. Simple business incentive.
Also, I think members (which I am) should have a little forgiveness in extending rentals price wise. You know were going to rent from you again, treat us well!"
"I have now used Borrow Lenses once, to rent a 50mm 1.4 for my Pentax K-x. The ordering process was smooth, the lens showed up on time and it was returned with no fuss. I would personally love a larger selection of lenses for my camera but can't fault their service for this. Take my review for what it's worth. Thank you Borrow Lenses!"
"I got the Tamron 200-500 zoom lens. Entire experience was wonderful from ordering to return. My lens arrived on the day expected all safely wrapped in a recycled box with all the parts intact including the return label. The lens was in excellent shape & worked great. Got some great shots that I otherwise could not have taken while on vacation. The return process was easy and BorrowLenses sent me an email letting me know they had received my return shipment. Great experience which I will no doubt repeat! I noticed the box below asking if BL asked me to write this -- they provided the option only - no pressure to write this."
"Everything was VERY easy and smooth! I used the local pickup option, which I might just go ahead and do Fedex shipping next time, but again everything went great. Easy pickup and even easier drop off. The lens I rented was in great, almost perfect, condition and worked like a charm. Will certainly use them again!"
"I've used BorrowLenses a few times, and will continue to use them whenever I need specialized equipment. There's no reason to buy expensive lenses or camera equipment that you only need once in a blue moon - just rent it. It's easy, reliable and much cheaper (and in many cases is a nicely documentable expense you can just pass on to your clients). BorrowLenses has it down to a science, and I've never been disappointed. Highly recommended."
"I rented an extra Nikon D7000 and an extra battery as a back up camera for a wedding that I was shooting. They arrived in perfect condition and worked well as the second photographer used it for the complete wedding. It arrived on time, was well priced for my needs and the camera shop I use to pick up and drop off is close to my home which makes it extra convenient to use as a source. Before I ever uses BorrowLenses.com I had several extensive conversations with their sales and tech support reps and no matter how many questions I asked they were always answered with (I'm sure) much patience on the other side."
"Excellent service....fast, efficient shipping of great condition rental lens...1st class, professional yet personal operation!!
I highly recommend these folks if you need to rent any photo equipment."
"Very friendly support and easy to use online system for renting equipment. I have had a great experience renting from BorrowLenses especially in a last minute pinch. The 2 day shipping services is definitely a plus and they make it real simple to ship your rental gear back with a pre paid shipping label. Cost benefits are even better when renting long term but 3 day rental is my norm. Thanks again guys for such a great service.
Andrew"
"Flippin' perfect!!! What great service and sooo convenient! My session date changed and to extend my rental was a breeze!!! Great lenses, great company, great service! BIG THANKS!"
"Incredibly impressed with Borrow Lenses' customer service. I received my lens with a shattered filter (FedEx's mishandling), and when I called in to report it, the rep I talked to (Kevin) was professional, personable, concerned, and quick to iron the whole situation out. Especially as it was something that wasn't even directly their fault. It's things like this that, as a business owner, will keep me with this company for the long haul, instead of doing this opposite--which often happens in situations like these.
The long and short of it is... BL is the bees knees.
Thank you very much!"
"though it's my first time to rent with this guys...all I have to say is that I highly recommend them.they take time to explain anything you wanted to know.the lens I rented was in excellent condition and my clients are happy with the outcome of the pictures.thanks to the staff who gave me excellent suggestions on what to rent...i will surely be a regular customer...to the staff keep up the good work!!!"