ResellerRatings
Store Ratings Best/Worst Stores Stores by Category Top reviewers FAQs
For Companies

Full Rating Profile + -

Product & services pricing
0.00/5
Chance of future purchase:
0.00/5
Shipping & packaging:
0.00/5
Customer service:
0.00/5
Return/Replacement policy:
0.00/5

Verified
5/5

2012-07-26

"I am so blown away and pleased with my experience with Borrowlenses. I had to have my camera sent in for repair and was not about to use my backup camera for a wedding so I did lots of research and ended up going with borrowlenses. I rented a Mark II and it was such an amazing and simple process!! I always rent lenses from my local shop but they require a huge deposit and borrowlenses DOES NOT!! It was so nice to just pay once and not have a huge hold on my account! I do wish I lived closer to one of their locations but hey its a great service and I will certainly be using it again! In fact I am already planning my next!"

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall product shipping and delivery process
Overall customer service
Product Returns/Refunds/Exchanges
N/A

Verified
5/5

2012-07-26

"Rental lens was like new. Everything was well packaged and the whole experience very smooth. It was great to take the lens for a test drive before purchasing one. Thanks for the great service!"

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall product shipping and delivery process
Overall customer service
Product Returns/Refunds/Exchanges
N/A

Verified
5/5

2012-07-25

"Everyone at BorrowLenses.com was wonderful to work with. They were professional, friendly, and helpful. The equipment was in perfect condition and allowed me to provide the work I promised my clients. The Canon 5D Mark II is an amazing camera! Thank you BorrowLenses!"

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall product shipping and delivery process
Overall customer service
Product Returns/Refunds/Exchanges
N/A

Verified
5/5

2012-07-25

"Fantastic company to work with. Thanks for helping me experience a pricey lens for just a few day. Great and affordable test drive.
I love the fact that the company recycles their boxes. I have never seen a company do this. Thank you!
"

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall product shipping and delivery process
Overall customer service
Product Returns/Refunds/Exchanges
N/A

Verified
5/5

2012-07-23

"What a fantastic service! I could never afford the lens I borrowed for our vacation, and am so thrilled to have had the chance to document our family reunion feeling like a pro. (ok, maybe that's a bit generous. ha!) Anyhow, I feel the value is excellent, product is top-notch, and so easy to do. I will definitely be renting again from borrowlenses.com. "

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall product shipping and delivery process
N/A
Overall customer service
Product Returns/Refunds/Exchanges
N/A

Verified
5/5

2012-07-23

"Well, first time I tried them, and I'm glad I did.

The items got here on time, I wasn't home to sign for them, but I was really close the FedEx hub. Emily (I hope I have the right spelling), was the best and contacted FedEx for me to have them hold the package instead of trying to drop it at home again (as I wasn't gonna be able to be home at the time either). The lenses got here, they were in great condition, and I enjoyed trying a lens I might soon buy... So I will use them again
"

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall product shipping and delivery process
Overall customer service
Product Returns/Refunds/Exchanges
N/A

Verified
5/5

2012-07-21

"Initially slow to respond to my order, but more than made up for it with excellent service and great communications after this hiccup. Would highly recommend Borrowlenses.com to any fellow photographer and will definitely be using them again."

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall product shipping and delivery process
Overall customer service
Product Returns/Refunds/Exchanges
N/A

Verified
5/5

2012-07-21

"GREAT experience with BorrowLenses! I tried simply renting 1 lens as a first experiment, as I've never rented before and the entire process went so smoothly, I have no complaints. From the time I placed the order and almost immediately received email confirmation to the moment it arrived on my doorstep, there were no hiccups. I had no need to contact them over anything and will borrow from them again in the future! Thanks for making it so easy to take great pictures!"

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall product shipping and delivery process
Overall customer service
N/A
Product Returns/Refunds/Exchanges
N/A

Verified
5/5

2012-07-20

"A great company to rent from. The equiptment is in good condition. I will definitely use this company again."

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall product shipping and delivery process
Overall customer service
Product Returns/Refunds/Exchanges
N/A

Verified
5/5

2012-07-20

"It was great to use a lens I would never be able to afford for a special occasion at a reasonable price. It came right on time, just as and when ordered! I will totally use them again! Love it!"

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall product shipping and delivery process
Overall customer service
N/A
Product Returns/Refunds/Exchanges
N/A

Verified
5/5

2012-07-19

"Love Love Love this service. It is so great when I am traveling to another city and need equipment. However, let me stress the need to order well in advance. I had ordered this last time a on a Saturday and asked for one day delivery (so it would be delivered on Monday) but received it (Tuesday) the next morning of my shoot day."

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall product shipping and delivery process
Overall customer service
Product Returns/Refunds/Exchanges

Verified
5/5

2012-07-19

"I rented the Canon 70-200 image stabilized lens to shoot a weekend of Special Olympics. I'd used the lens before, but this was my first rental with Borrowlenses.com.
Ordering was easy & painless. I received the Fed-Ex delivery on time, the lens was in great condition, and I had no problems at all with it. The return shipping label was included & it was shipped back without distress or drama.
I'll definitely be renting from these folks again!
Eric Augustus
Rendezvouz Photography
Newberg, Oregon
"

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall product shipping and delivery process
Overall customer service
Product Returns/Refunds/Exchanges
N/A

Verified
5/5

2012-07-19

"As others have written..."The lens arrived on time, well maintained, good condition. The instructions are clear. All and all excellent service."

This was my first rental and I could not have been happier.
"

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall product shipping and delivery process
Overall customer service
Product Returns/Refunds/Exchanges
N/A

Verified
5/5

2012-07-19

"I'm positive impress with the quality of service received by Borrow Lenses.com. I got help with my order in all the aspects. and everything was smooth and on time. I will recommended and planning to continuous to use, to any body that need to borrow a great variety of photo gear and lenses. Isabel Recio"

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall product shipping and delivery process
Overall customer service
Product Returns/Refunds/Exchanges

Verified
5/5

2012-07-18

"Absolutely STELLAR service/product.

My lens arrived, when promised, with everything promised. The lens performed great. The price was stupid cheap as compared to Tempe Camera (which is local for me). For a similar lens, Tempe Camera wanted a $1600 deposit from me for a lens that was 1/2 that cost (if needed to be replaced). BorrowLenses.com is now my go to whenever I need to rent any camera equipment.

Gotta say - now I'm addicted...searching for more lenses to rent so I can play with them - especially for my friend's wedding in September - that'll be a sizable order!
"

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall product shipping and delivery process
Overall customer service
N/A
Product Returns/Refunds/Exchanges
N/A