"Photography is expensive! Buying lenses is expensive. Not sure about you but before dropping thousands for a new lens I prefer to try it. I appreciate borrowlenses.com prices and customer service. I'm extremely excited to have borrowlenses be a big part of my photography business."
"I enjoyed my entire experience. The product was in excellent condition. But what stood out was the customer service regarding my return. I was stuck in traffic with a horrible storm, trying desperately to return the lens on time. I got to the store at 6:03pm (they close at 6pm) and was in tears. When I explained the situation to the customer service representative, asking what the late fee would be, I was told I can't control the weather, BorrowLenses understands these things happen, and my late fee would be waived. I will DEFINITELY use BorrowLenses again!"
"The service was absolutely flawless! My order process, shipping e-mails, product condition and great pricing was excellent. I recommend the rental if you are wishing to buy a new piece of equipment and wish to be sure it will fill your need or just need a special item that will not get the use for the purchase investment. Thank you for service and I look forward to my next rental!"
"I rented a 300mm L series Canon lens as well as the 1d mark 4. Both items came on time, in a well packed box. The items were priced very well compared to local rental merchants. The items were in excellent condition and the shipping procedure to return the items was pain-free. I have no complaints! Thank you for offering gear rental at such reasonable prices!!! "
"BorrowLenses has been great to work with! The customer service is amazing, the lens selection is great and the process is easy and convenient."
"This was my second time renting from borrowlenses - this time with a special or nonstandard request/requirements. I spoke with Max on the telephone who told me "not a problem" and to reference him and our conversation in the "other notes about this order" section on the checkout screen for my order. They fulfilled my order exactly as desired. I couldn't be happier with the range and selection of products, pricing, and customer service."
"* TIPS for super-telephoto users: 1. Take care of yourself and get the insurance 2. Double-check that you have all the small things that can make or break a photo shoot: the little specialized metric hex wrenches for base plates, drop-in polarizers and other small things without which those long lenses are unusable. BorrowLenses will take care of you, but ensure your successful shoot by double-checking that all the small things are in the shipment. Better to ask twice and get once than not to check and end up in some foreign location with a lot of heavy glass you can't use.
First of all, I just want to say how grateful I am that this business exists in the first place. Because of what they do, I have been able to step up my photography to a level I never imagined. Owning a full-frame camera, the only expense I need to worry about now is renting, not buying those gorgeous shallow DOF portrait and sports lenses. I dreamt about it, and BorrowLenses created it.
I've had mostly good transactions with them. The last order didn't go so well. All human error, like the wrong polarizer sent, delivery problems because my phone number wasn't on the FedEx slip, and missing tools for mounting the lens to a base plate (see above.) They were annoying mistakes that took time away from my photo shoot, but the customer service has been more than apologetic about it, and that goes a LONG way. I get the feeling they won't make those mistakes again, but what I learned is that it is always our job as customers to make sure we help them deliver us what we want. If you have a worry, articulate it up front. Preparation is EVERYTHING in a good photo shoot, and one missing piece can blow it."
"Great Experience. Everything arrived on time, in tact and was very easy to return. I would highly recommend to anyone wanting to test drive a lens before purchasing."
"I had a great experience with BorrowLenses.com. Everything went as they said it would. Lens arrived on the correct day and was in perfect shape."
"Excellent experience! Rented the 70-200 mm lenses for 2 weeks - picked it up and dropped it off in Modesto. Easy! Stellar customer service AND I got some great shots with the Canon lens. I miss it Very Much!"
"Rented a Canon 50mm f1.4 usm from Borrowlenses.com for 10 days. I must say it was effortless. Lens was shipped fast and was extremely well packaged. Lens looked very close to brand new. Look forward to my next rental! Thanks again"
"Outstanding! Great lenses, customer service and prices. I rented a zoom telephoto lens for a ski race, and couldn't be happier about the experience. I would definitely rent from BorrowLenses.com again."
"Absolutely fantastic service! Borrowlenses.com is so easy to use, the best prices I could find, and was well taken care of throughout the rental. Great notifications before they ship, once it ships, a notice a couple of days before you need to ship it back and a final notice that they've received the lens back in good order. Am already looking forward to spending more on an even better lens for the 12hrs of Sebring next year (if not sooner)!!!! Thanks so much to the team at BorrowLenses.com!"
"My experience wasn't so great. In order to be approved, I had to email them a photo ID, I had to email them a copy of my vehicle registration, I had to agree to a hold on my credit card and then I had to authorize my credit card company to use my office as a second delivery location so I could have someone sign for the package. I did all of that and waited ... for over a month without being approved. The staff were friendly enough but they kept putting me off saying they would let me know by the ship date. I wasn't getting a good feeling so I finally cancelled my order and went with a shop in TN that approved me in two hours and I had the lens in 3 days. It just bugs me that I gave them so much personal information. The place in TN didn't require any of that. If it wasn't for the fact that there are so many positive reviews, I'd think it was a scam."
"My fiance rented the Nikon Nikkor 70-200 f/2.8 VR I for our first wedding engagement shoot for use on our D90. Thanks to the sites information on each lens were made the decision to order the first generation 70-200 instead of newer version, after finding out how well the original works on crop sensored cameras. I could not be happier with the quality of the lens and the images it helped us produce. The lens was delivered super fast and we even had plenty of time to practice with it before hand. Everything was packaged perfectly, and the instructions for return were spelled perfectly clear! We will definitely be "borrowing" more equipment in the near future!"