"My first rental went off without a hitch, from delivery to dropoff. I even called them at one point to ask them about information and both times the person on the other line was extremely helpful. Definitely sticking with BorrowLenses, A+ customer service"
"This was the first time I ever rented a lens from anywhere and borrowlenses made it easy to do. I was going on vacation and need another lens which I received on the date I needed it. The lens was like new and worked flawlessly. I will definitely use borrowlenses again. Thanks guys. "
"The lenses, ordering process, and delivery dates were perfect! This was my first time dealing with borrowlenses and won't be my last.
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"The service at BorrowLenses.com was excellent. They responded to my inquiries in a timely manner and addressed my needs efficiently and courteously. The equipment was in excellent condition and packed safely with detailed instructions on the rental process. I will definitely rent from the again! "
"I bought a used Nikon d200 for $450 from Borrowlenses.com but ended up returning it because a few days later I found a great deal on a Nikon d700 kit from somewhere else and wanted that instead. Over the course of the entire process from purchase to return I spoke with several people in their customer service department. They were all very patient and helpful with my questions and concerns. When I returned the d200, I accidentally put my own battery in the box along with the battery that came with the camera. I called them up and they promptly mailed me my battery back, no questions asked. Very helpful and polite people!!"
"The BL people are human, with thinking minds and feeling hearts. They help, they understand, they don't nickel and dime if you aren't there at 10 a.m. on the dot to return rented items. I've used them 3 times with great satisfaction. "
"Great products and service. Every single experience has been easy and they usually exceed any expectations when dealing with any issues."
"What a wonderful service BorrowLenses provides! Excellent product selection - unlike other similar businesses, BorrowLenses actually carries the most recently released lenses. I recently rented Nikon's new 28-300mm VR zoom for a trip to Florida; I've shot with this focal length range before (lower quality brand), and loved the ability to carry fewer lenses. I enjoyed this lens immensely - provided the ability to lighten my bag and still get the street and landscape shots I needed to capture. This lens is now on my 'wish list'.
Customer service is excellent - BorrowLens says what they do, and they do what they say. "
"I recently completed my first rental experience of a camera body from BorrowLenses.com. Living in Houston, I wasn't sure how well the system might work, but it was flawlwss.
The equipment arrived exactly as planned, the camera was clean and in perfect working order, and the procedure for returning it was simple.
Since my first experience was perfect, I can't wait to use this service again!"
"Great customer service and will to extend the lens order. Furthermore, CLEAR directions on how to return it. Definitely would use them again suggest you all start."
"These guys are running a fantastic, high-quality and friendly business. They have the gear I needed, provided it in an efficient and relatively cost-effective manner, and almost as importantly, communicated the order progress throughout the rental in a clear, concise manner.
I WILL rent from them again, and will recommend them to anyone.
-AJ"
"Great Customer Service and great lens!"
"Borrow Lenses takes the hassle out of renting gear. Fight LA traffic to get the gear I need? Nuts to that. Sit at home and wait for FedEx to deliver presents of glass and carbon fiber? Yes please!"
"This was my first time renting a lens. I ordered a specialty tilt-shift for a photo workshop. The whole process was very easy. Equipment was in perfect condition. Strongly recommended. "
"I just recently rented a Canon 16-35L from them. The item I received was in excellent condition. I needed to get an extension on my rental and they were able to do it with no problems. I have to say this is probably the easiest place to do business with. I thought renting lenses online could be a hassle, but with Borrow Lenses, its a pleasure. I will definitely be renting from them again in the near future."