"After reviewing all 3 models, decided to go with M7 once Bowflex offered $588 off ($ off + free shipping + free mat). Received M7 (in 2 boxes) 3 days later; mat will arrive in another 2 days. Time to receive well within 2 - 10 day delivery stated when I ordered.
Assembly was easy. Completed in less than 2 hrs by myself. Setup was straight forward, created 3 user profiles and then did a short 5 minute workout using Manual program just to get familiar with the machine. Bottom line - Impressed. Motion very smooth, no stress on joints at all, display and adjustments are great, the arm bars are going to provide a great extra workout and the heart rate monitor was easy and quick.
So overall - extremely pleased. Now it's up to me ... time to go to work, drop some pounds and get back in shape. No Excuses!!"
"The website was easy to use."
"Delivery date too vague. Something like week of 9/15 would be better. Also it’s been two weeks and no update on status."
"Quick and easy to find what I was looking for. The estimated time was 6 weeks. Received notification in 3 days that the items were shipped"
"Had questions for what upgrade kit was and chat expert was extremely helpful and knowledgeable. Now I better understand the equipment and having son in law walk me through the exercises it all makes sense now.
Online YouTube video is so helpful.
Unit was used but everything was there.
She was great to work with. "
"All the products I've bought from Bowflex has been excellent."
"I was charged twice for one bike order and am still waiting for it to be reversed"
"First, I was originally promised delivery and installation within 60 days of order. It’s been almost 3 months since order and I haven’t been notified if change. Went to order status site, to find that it was pushed back to 3 months after order date. That’d been helpful to get a notification about. If it done show up by the stated date now, I’m cancelling the order. "
"No one has answered me and its been almost 3 weeks since I ordered my bike and so far nothing. I'm an essential worker so im aware of how crazy things have been but I also havent had any issues like this from anywhere that I have ordered from. I had to check my credit for this and already started paying it off because I trusted the brand which all makes it even more frustrating. "
"Fast deliver. Easy to find product "
" I have not got the product yet. But no communication about the 6 week wait prior to order. Or while waiting. I had to look up my order status. Opportunity with website and communication. "
"The rep was amazing!! She knew so much about the product I was calling about, thanks again!!"
"Good experience with online web site.
Only ( minor ) issue is he length of time for all the power rods to ship.
Of course that's understandable with the current pandemic.
"
"They charged my card, but it is unclear when I will get my Bowflex..."
"After waiting nearly 1 hour to speak to someone, I ordered our second pair of replacement cables for our 15 year old Ultimate. $40 and a 6-8 week wait. Unacceptable "
"sounds like a joke right? why not just say “out of stock” and not annoy customers? now i have to call, cancel the order..."