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Btotech.com

268 reviews
4.88 / 5


Please note: It appears that this site may no longer be active or is now pointing to a domain unrelated to the original business. As a result, we have temporarily suspended organic review collection for this seller.. Click Learn More if you have any questions.

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Product & services pricing
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Return/Replacement policy:
0.00/5

Verified
5/5

2004-01-20

"Ausome service, PC was one day late in assembly/testing so I recieved a bunch of games for FREE ^_^ . Seller had no problem taking back a monitor just becuase I didnt like the color and let me exchange it for another one.Computer runs flawlessly. Overall excellent experience, I would definetly do business again. "

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Ease of checking delivery status
Delivering products damage free
Delivering products on-time
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Variety of brands and products offered
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Ability to determine if a product was in-stock real time
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Ease of ordering online
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Verified
5/5

2004-01-17

"Very quick to respond to emails. And quick delivery. Since UPS has a terrible reputations for replacing broken computers, I was relieved to see how well packed the items were."

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Being updated on the exact date the delivery was sent
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Verified
3/5

2004-01-16

"It took longer than I had expected to recieve it,but very good tech support."

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Verified
5/5

2004-01-14

"Ordered and atholon 2500+ sable system with DVD player and CD burner. called to confirm order and upgrade case, customer service was great! helped me out and changed order right over phone. also sent me a tracking number which made me feel safer so I can track my purchase... received the pc as promised... works great over all very satisfied with this seller! :)"

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Verified
5/5

2004-01-10

"great customer service. helped me with any problems that i had. helped me in purchasing upgrades. answered any questions i had very promptly."

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Is committed to quality products and services
Is easy to do business with
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Overall product shipping and delivery process
Delivering products damage free
Being updated on the exact date the delivery was sent
Delivering products on-time
Ease of checking delivery status
Variety of brands and products offered
Overall quality of ordering process
Ability to determine if a product was in-stock real time
Ease of ordering online
Ease of checking order status
Overall technical support
Being trustworthy
Making decisions on their own
Resolving problems
Being knowledgeable
Being easy to reach
Overall customer service
Customer service being knowledgeable
Customer service being trustworthy
Customer service resolving problems
Customer service being easy to reach
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Verified
5/5

2003-12-25

"Great turn around from order date to delivery. Awesome computer!! Highly recommendable vendor. "

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Is consumer focused
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Variety of brands and products offered
Overall quality of ordering process
Ease of checking order status
Ability to determine if a product was in-stock real time
Ease of ordering online
Ease of checking delivery status
Being updated on the exact date the delivery was sent
Delivering products on-time
Delivering products damage free
Overall technical support
N/A
Making decisions on their own
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Being easy to reach
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Verified
5/5

2003-12-14

" I purchased the P4 2.6 HT "Prowler". My system was shipped on time and arrived in 8 days as promised.
Upon arrival I found that my old Gateway ev910 monitor was not compatible. A new plug and play monitor fixed that. According to tech support I was the first to have a monitor compatibility issue.
Once I got my system up I found i could not connect to the internet. After spending a whole night and part of the next day wrangling with my ISP and Geared2play tech support. I(along with G2p tech support) tried the lan card from my old system and it worked.
I was told this again was a rare occurance and G2P shipped me a new 10/100 lan card. The new card worked.
Upon further investigation on "my" part I found that the old cat5 cable coming from my modem was not compatible with the Gigabit lan card that came with my system. I purchased a new cat6 cable and the gig lan card worked.
The system works great,no defects (149 FPS on CounterStrike..WOW!),only compatibility issues. Geared2play worked very hard to help me, even after hours.
I would definately recommend G2P and possibly purchase from them again.
J$C Fawks

EDDIE,
I WAS HONEST ABOUT MY EXPERIENCE AND OVERALL IT WAS A GOOD EXPERIENCE. I WAS SIMPLY HOPING TO HELP ANY OTHER "NOVICES" LIKE MYSELF AVOID THE SAME MISTAKES.I CANT BELIEVE THAT YOU WOULD CHARACTERIZE MY REVIEW AS A SLAP IN THE FACE. YOU SHOWED AN EXTRODINARY LEVEL OF PROFESSIONALISM IN EVERY OTHER ASPECT OF OUR TRANSACTION OTHER THAN YOUR COMMENTS BELOW. I SAID THAT THE SYSTEM WORKS GREAT AND THAT I WOULD RECOMMEND YOUR COMPANY. I WAS SIMPLY RATING MY OVERALL EXPERINCE. I WILL CHANGE MY RATING TO VERY SATISFIED.
"

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Being updated on the exact date the delivery was sent
Delivering products on-time
Delivering products damage free
Ease of checking delivery status
Variety of brands and products offered
Overall quality of ordering process
Ability to determine if a product was in-stock real time
Ease of checking order status
Ease of ordering online
Overall technical support
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Resolving problems
Being easy to reach
Being knowledgeable
Making decisions on their own
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Overall web site
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Verified
5/5

2003-11-27

"Excellent company.I checked out at least 12 other online gaming computer manufacterers and no one comes close. Honest owner."

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Delivering products damage free
Ease of checking delivery status
Delivering products on-time
Being updated on the exact date the delivery was sent
Variety of brands and products offered
Overall quality of ordering process
Ability to determine if a product was in-stock real time
Ease of checking order status
Ease of ordering online
Overall customer service
Customer service being easy to reach
Customer service making decisions on their own
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Verified
5/5

2003-11-17

"Great company. They have competent customer service representatives and a reliable warranty. They promptly responded to my inquiries and e-mails, and made the purchase as simple as possible. They also have reliable policies regarding late shipping and faulty hardware (if any). Overall, Geared2Play is an A+ custom computer company. Highly recommended."

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Ease of checking delivery status
Delivering products damage free
Being updated on the exact date the delivery was sent
Delivering products on-time
Variety of brands and products offered

Verified
5/5

2003-11-13

"Alright ill make this short as possible. never do i buy things off of the internet because i know that what you see is not always what you get. but never have i been more satisfied with anyhting in my life. i paid for it out of my own money and it was completely worth it. this computer the p4 system is fricken awesome and i never would have asked for more. its great for gaming and totaly wirth what i paid for. the buisness was awesome. the shipping arrangements werecarefully planned out and done as quick and carefully as possible. that was the best part. i was insured my computer and it was delivered on time in perfect condition. i owuld say buying from y2k was the best investment i have made. thanks alot!"

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Verified
5/5

2003-11-07

"Everything went great. Good communication and a real person actually answers the phone! Amazing.
Will buy again in the future.
Only bummer (very slight): It does take 5-10 business days to ship. When your excited to get it, that seems like a long time! :)
"

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5/5

2003-10-15

"Bought gaming system for my 2 sons for Christmas. I think that it is nicely priced for all the features that are with it. Am anxious myself, to set it up and see how it all works with all the software games that I purchased for my sons. Am sure we will all love it. Will update this review, after Christmas, once we have been able to try it all out. :)"

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Overall product shipping and delivery process
Ease of checking delivery status
Delivering products damage free
Delivering products on-time
Being updated on the exact date the delivery was sent
Variety of brands and products offered
Overall quality of ordering process
Ease of checking order status
Ease of ordering online
Ability to determine if a product was in-stock real time
Overall customer service
Customer service being easy to reach
Customer service being trustworthy
Customer service being knowledgeable
Customer service making decisions on their own
Customer service resolving problems
Overall web site
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Verified
5/5

2003-10-05

"Very nice product. Came as ordered, runs far better than could be expected. Will recommend and will do business with again if needed."

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Is trustworthy
Is committed to quality products and services
Is consumer focused
Is easy to do business with
Likelihood of customers making future purchases
Likelihood of customer recommendations
Overall product shipping and delivery process
Delivering products damage free
Ease of checking delivery status
Being updated on the exact date the delivery was sent
Delivering products on-time
Variety of brands and products offered
Overall quality of ordering process
Ability to determine if a product was in-stock real time
Ease of ordering online
Ease of checking order status
Overall technical support
Being easy to reach
Being knowledgeable
Being trustworthy
Resolving problems
Making decisions on their own
Overall customer service
Customer service making decisions on their own
Customer service resolving problems
Customer service being knowledgeable
Customer service being trustworthy
Customer service being easy to reach
Overall web site
Web site reliability
Web site being easy to use
Speed of web site

Verified
5/5

2003-09-30

"This company is GREAT!!! The computer system I bought from Ynot2k.com is better than I expected. They had to ship via UPS, which is unfortunate. Despite that, I will buy all my new systems from Ynot2k.com as long as they don't change. Before I ordered my computer, I called the company and spoke with Eddie. He spent as much time as I needed, patiently explaining my upgrade options and costs. When UPS messed up on my delivery, Eddie went out of his way for me. No excuses, only help.

I have called the company many times, and have always gotten through to a live person, or, if not, received a phone call back within 15 or 20 minutes.

To sum up, this is a highly reputable company, that supplies the equipment as described or better, and which has faultless customer support. I give them my highest possible rating. I will continue buy from them, whether or not I save money by do so.
"

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Overall quality of the company
Pricing of products and services
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Is consumer focused
Is trustworthy
Is easy to do business with
Is committed to quality products and services
Likelihood of customers making future purchases
Likelihood of customer recommendations
Overall product shipping and delivery process
Delivering products damage free
Ease of checking delivery status
Delivering products on-time
Being updated on the exact date the delivery was sent
Variety of brands and products offered
Overall quality of ordering process
Ease of checking order status
Ability to determine if a product was in-stock real time
Ease of ordering online
Overall technical support
Being trustworthy
Making decisions on their own
Being easy to reach
Being knowledgeable
Resolving problems
Overall customer service
Customer service being trustworthy
Customer service being knowledgeable
Customer service resolving problems
Customer service being easy to reach
Customer service making decisions on their own
Product Returns/Refunds/Exchanges
Overall web site
Speed of web site
Web site being easy to use
Web site reliability

5/5

2003-09-19

"Computers are at fair price and quick response on customer inquiries. Best deals on the internet.
Thanks
"

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