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Btotech.com

268 reviews
4.88 / 5


Please note: It appears that this site may no longer be active or is now pointing to a domain unrelated to the original business. As a result, we have temporarily suspended organic review collection for this seller.. Click Learn More if you have any questions.

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Product & services pricing
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Verified
5/5

2004-10-27

"It's been about a month now and my laptop runs like a dream. Everyone commints on how nice the computer is. Runs 3d max6 and Maya 6 like a dream. I use it all the time for school and game play. No more blue screens of death on this bad girl. I have been telling everyone were to order a new system. Now lets see if I can work on Christmas gift of a new desktop. Any takers?"

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Verified
5/5

2004-10-07

"My dealings with this company and their people were outstanding both in product and service, delivery was actually earlier than promised. But.... when I found out through a comedy of errors I had paid twice through paypal and paypal could not refund money in the sum of $1655.00 this company immediately and I do mean immediately found a way to get the overpayment back to me. I applaud the honesty and integrity of this company and their people. Thank you, Mike Thibodeau"

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Likelihood of customer recommendations
Variety of brands and products offered
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Ease of ordering online
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Being updated on the exact date the delivery was sent
Delivering products on-time
Ease of checking delivery status
Delivering products damage free
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Being trustworthy
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Verified
5/5

2004-09-21

"Awesome! These guys are great, item arrived as it was described and in good condition I would definitely buy from them again."

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Verified
5/5

2004-08-14

"Great Services, all email was responded within the hour. Tech/Sales telephone support was great too, all questions were answered and clarified dealing with my laptop purchase.

From ordering until recieving the package took approx two weeks, the "Asus M6BNe" works beautifully and im VERY satisfied (typing from the M6 right now) =D. Only downside is that if you live in NYC you will have to pay the hefty sales tax ($148.57, could been better spent on a larger capacity harddrive, had to downgrade my purchase because of that =/).

Also another good advice is to register with PayPal before making the purchase. Had some complications with my credit card and could not identify the problem until I registered for a PayPal account ("Expanded Use Number"?).

**Edited**
Took approx two weeks because PayPal verification of the Expanded Use Number was added in the estimate. Note: This was dealing with PayPal and NOT with Geared2Play, just to clarify. I gave an estimate of the entire process, and again I am very happy with my purchase. =D
**
"

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Variety of brands and products offered
Overall quality of ordering process
Ease of checking order status
Ability to determine if a product was in-stock real time
Ease of ordering online
Overall product shipping and delivery process
Delivering products damage free
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Being updated on the exact date the delivery was sent
Ease of checking delivery status
Overall technical support
Being easy to reach
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5/5

2004-08-07

"As I've said before the first transaction didn't go too well. The supplier couldn't supply to this seller. However, the seller gave me a full refund ASAP after he found out he couldn't get me what I ordered. Then when I ordered again with a step down in graphics chip, He refunded my shipping cost to compensate for the previous transaction. Not only that, he also had everything set up and ready to go on the laptop for when I received it. All I had to do was turn on my laptop and go from there. Also, this special pen is the coolest if nothing else. :) haha.
This seller is very trustworthy. You may hesitate because the website isn't really that professional. However, I'm content with the quality of his services. Dont hesitate. He puts his customers' satisfaction at the highest priority.
"

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Verified
5/5

2004-07-25

"I ordered a M6 ASUS laptop from them and received it a week later and it's great. Great service and good communication with the customer. What else can you ask for?"

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Verified
5/5

2004-07-19

"This company is great to deal with, knowledgeable and helpful. Great communication."

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Verified
5/5

2004-07-19

"Excellent to deal with. I even referred my coworker. "

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Verified
5/5

2004-07-16

"I ordered my new computer as part of their Fourth of July rebate, in which if during checkout you said "I love the USA." Well, nearly two weeks later I have my computer and my rebate. The advertised time of building is 5-8 business days and mine only took 6. I haven't been able to do much so far on it but install some games and other programs and play a few minutes of each, but so far it's a great computer. Smooth running, fairly quiet, and really great looking too.

Overall, I am extremely satisfied with this computer. The guys were a big help before I even ordered the thing. Sometimes I would get responses to my e-mails within five minutes. So I know, if I have any problems they'll be a big help. Top notch service, quality, and price. You probably won't be able to find a better deal anywhere else and still get high quality professional service.
"

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Verified
5/5

2004-07-03

"Excellent purchasing experience. The price was right, communication with vendor was great, the actual item is exactly what I wanted. It was also shipped very quickly.

Bill Fischer
"

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Ease of ordering online
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Verified
5/5

2004-06-28

"An excellent seller!!
Not only the quality of the stuff is excellent, but they quickly response all of my inquiries. They totally satisfy my demand. Highly recommend.
"

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Is committed to quality products and services
Is easy to do business with
Is consumer focused
Likelihood of customers making future purchases
Likelihood of customer recommendations
Variety of brands and products offered
Overall quality of ordering process
Ease of ordering online
Ease of checking order status
Ability to determine if a product was in-stock real time
Overall product shipping and delivery process
Ease of checking delivery status
Being updated on the exact date the delivery was sent
Delivering products damage free
Delivering products on-time
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Making decisions on their own
Resolving problems
Being easy to reach
Being knowledgeable
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Verified
5/5

2004-04-23

"Once I decided on the specs and ordered the computer, the rest was gravy. My order shipped 3 business days after I placed the order and arrived on time. System was packaged very professionally and it fired right up out of the box. My first impressions are that it is a very nice system. I am very satisfied with my purchase."

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Is consumer focused
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Variety of brands and products offered
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Ability to determine if a product was in-stock real time
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Verified
5/5

2004-03-27

"What can I say, Outstanding everything. As an APO customer, it is always hard to find people who are willing to work with the hastle of shipping to military overseas. geared2play provided outstanding service in an incredible amount of time. I don't think I waited for more than a few minutes for a response to my emails, and I always got the answers I needed. My computer was shipped at the beginning of their transition to Florida. Being that it was shipped to an APO, it took a while to get here. This was of absolutely no fault to geared2play. The PC shipped only a few days after order. Geared2play, delayed their trip to Florida, to ensure my PC arrived, and was ready to go for me. Like I said, outstanding. Geared2play is second to none."

Detailed Review Benchmark + -
Overall quality of the company
Pricing of products and services
Value the company offers
Is easy to do business with
Is committed to quality products and services
Is trustworthy
Is consumer focused
Likelihood of customers making future purchases
Likelihood of customer recommendations
Variety of brands and products offered
Overall quality of ordering process
Ease of ordering online
Ease of checking order status
Ability to determine if a product was in-stock real time
Overall product shipping and delivery process
Ease of checking delivery status
Delivering products damage free
Being updated on the exact date the delivery was sent
Delivering products on-time
Overall technical support
Making decisions on their own
Being knowledgeable
Being trustworthy
Being easy to reach
Resolving problems
Overall customer service
Customer service resolving problems
Customer service being knowledgeable
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Verified
5/5

2004-02-24

"I ordered a Prowler 2800 from this company around February 5 and had the machine on my doorstep by Feb. 13. All I can say about these people are that they are absolutely the best at everything, not one or two things but all phases of the process........great support if you have questions or problems, you actually get a real live person who is always pleasant and who knows how to deal with any question, no matter how "dumb" it is. Ship out time was unbelievable, the computer is one fine machine and actually configured at or below the price of many lesser gaming machines. I just can't say enough good things about geared2play. Honesty, integrity, great customer support, great product, and they deliver on what they promise. I will definitely buy from this company again when buying another computer and recommend them to all my friends............and Eddie is great either by email or phone. Thanks a lot to everyone there at geared2play. "

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Likelihood of customer recommendations
Variety of brands and products offered
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Ease of checking order status
Ease of ordering online
Ability to determine if a product was in-stock real time
Overall product shipping and delivery process
Delivering products damage free
Being updated on the exact date the delivery was sent
Delivering products on-time
Ease of checking delivery status
Overall technical support
Being trustworthy
Being knowledgeable
Making decisions on their own
Being easy to reach
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Verified
5/5

2004-01-24

"Great Computer!!!! I love it!!!!! It got here in a good amount of time and with no hassles (except not having the color I wanted in stock)!!! I would DEFINATELY buy from these guys again!!! "

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Is consumer focused
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Is easy to do business with
Is trustworthy
Likelihood of customers making future purchases
Likelihood of customer recommendations
Overall product shipping and delivery process
Delivering products damage free
Delivering products on-time
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Being updated on the exact date the delivery was sent
Variety of brands and products offered
Overall quality of ordering process
Ability to determine if a product was in-stock real time
Ease of ordering online
Ease of checking order status
Overall web site
Speed of web site
Web site reliability
Web site being easy to use