ResellerRatings
Store Ratings Best/Worst Stores Stores by Category Top reviewers FAQs
For Companies

Full Rating Profile + -

Product & services pricing
5.00/5
Chance of future purchase:
3.34/5
Shipping & packaging:
3.34/5
Customer service:
2.50/5
Return/Replacement policy:
0.00/5

Verified
3/5

2024-01-06

Ad Should Equal Sold Product

"The BulbAmerica Internet Ad for my Sony TV projection bulb stated that I was buying a Philips projection bulb. Instead I received an Osram bulb, at a steep price of $155.
Is it as good as the original Philips bulb?
Maybe it is, or maybe it is not.
Either way, truth in advertising is terribly important to gain/retain customer trust.
"

Detailed Review Benchmark + -
Likelihood of customers making future purchases
Overall product shipping and delivery process

Verified
5/5

2024-01-05

Made it happen

"Fast and Curteous service"

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall customer service
Overall product shipping and delivery process
Product Returns/Refunds/Exchanges

Verified
5/5

2024-01-05

Quality at a reasonable price

"While the cost of the quality light strings was reasonable and the shipping was fast, the cost of shipping was a little out of line."

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall product shipping and delivery process

Verified
5/5

2024-01-04

Great selection.

"The weird bulb I ordered for an out of production machine works perfectly. "

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall customer service
Overall product shipping and delivery process
Product Returns/Refunds/Exchanges

Verified
1/5

2024-01-03

no product yet

"Still no delivered. promised yesterday but no notification"

Detailed Review Benchmark + -
Pricing of products and services

Rep reply posted 2024-01-04
A rep from BulbAmerica , BulbAmerica, has responded:

“Hello
We apologize for any inconvenience as your packages is out for delivery today. as per your tracking # 9400116901614599280360”


Verified
5/5

2024-01-02

Bulb replacement

"Order shipped promptly, arrived on schedule and was the correct item. Installed without issues and resolved my lighting issues. Many thanks!"

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall product shipping and delivery process

Verified
1/5

2024-01-02

Not timely

"I ordered bulbs that were needed within weeks. In that same time, the bulbs were never shipped out. I called to check on the status of my order and was told there was an unspecified problem and that I would receive a call later that day to report the status of my order. I never got that call. I called again and was told that the warehouse was closed for the upcoming holiday (indicating that it was closed for many days consecutively. I understood and asked for a refund. To date, I'm not certain I've had a refund issued, and no acknowledgement of my cancelation has been sent to me either. I missed the contractor's window to install my lights in the historic theater I'm reviving, and now this will likely cost me an extra thousand dollars in manpower and equipment if I do replace the bulbs that are burned out. I don't recommend this service."

Detailed Review Benchmark + -
Likelihood of customers making future purchases
Overall customer service
Overall product shipping and delivery process
Product Returns/Refunds/Exchanges

Verified
5/5

2023-12-30

Slide Show

"Good to see my slides once again"


Verified
5/5

2023-12-30

They had hard to find bulb

"Our Volvo’s front turn signal bulbs are a mini bulb that is not sold in local auto stores. Sylvania no longer makes it either. We don’t live too close to a Volvo dealer, plus they want $$ for the bulb. We found aftermarket bulbs on only a few websites. Bulb America had the best price and lower shipping costs. Bulbs (ordered an extra) came faster than expected and work perfectly!"


Verified
5/5

2023-12-27

Great selection and prompt fulfillment

"Good website, good prices and prompt delivery "


Verified
1/5

2023-12-27

never received order

"jon campbell
2799 Turtle Shores Dr
bloomfiel hill mi 48302
"


Verified
1/5

2023-12-26

"Wrong item s3nt, unable to contact by phone, no response to email. Credit card dispute is my last recourse"

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases

Verified
5/5

2023-12-25

Awesome

"Fast delivery product was excellent"

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall customer service
Overall product shipping and delivery process
Product Returns/Refunds/Exchanges

Verified
3/5

2023-12-25

Did not fit

"Bulbs were loose, did not fit tightly
"

Detailed Review Benchmark + -
Pricing of products and services

Verified
5/5

2023-12-25

Hard to find LED lamps

"I'd been looking for these par lamps for a couple of years. No one in the Dallas area would order them unless I wanted at least 1 case. At $30+ each, a case wasn't going to happen. I searched the internet but still couldn't find a company that sold the lamps. Until, I found BulbAmerica. I found exact what I was looking for in less than 5 minutes! This made me a bit concerned that I was probably miss g something in the fine print and ordering the wrong lamps but decided to confirm the order anyway. To my surprise, they came with n just a few days and were exactly what I needed! BulbAmerica will be my first choice for any kind of lamps in the future."

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall product shipping and delivery process