"Exactly what I needed in a timely manner "
"Had a piece of medical equipment that I thought was lost but brought back to life by a VERY competent and professional BulbAmerica Company.
I was the one who was grateful but this company went way over the top on friendliness and expertise.
GREAT JOB! "
"Good prices, amazing selection and fast delivery! Thanks! "
"good experience with purchase"
"After receiving a cracked bulb, in an order of two, I requested a credit and returned both bulbs. I had to pay for shipping per there return instructions. Which is very specific on 'how' you are to return items. Apparently, receiving broke or damaged products is not uncommon, especially after you see how little packing is used on shipments of light bulbs. After following the instructions 'exactly' as requested, I shipped them back via UPS. I received an email from BulbAmerica confirming my returned items. The email also stated "refund confirmation will be sent to the email address on your account". I never did receive a conformation email. After over six weeks and repeated calls (you never talk to anyone, but requested to 'Leave a message'), I finally did receive my refund less 15% restocking fee. So I still had to pay a restocking fee on one of there broken bulbs! Lesson learned. Some things are best purchased locally, and light bulbs is most definitely one of them! "
"Bulbs work in standard sockets. Have a Tuscan style table light that needed old school bulbs that would dim to a yellow hew. (When LEDs dim they are still white.) Found these appliance bulbs that make a perfect replacement. Don't tell the Feds or they will ban these bulbs as well."
"Exactly what I needed to brighten my desk!"
"Ordered the bulbs I was having trouble finding and they were here in two days!"
"I ordered this bulb sometime ago and its still not delivered. Where is my order? "
"Searched for a replacement of my bulb in the stove vent hood. had a part number and wanted it in LED version. picture of the new bulb matched the old one. now the hood is lot cooler and should be much more efficient."
"Site was easy to navigate, found the size and style of bulb I needed, ordering was easy and delivery was swift. Thank you."
"H had ordered 2 bulbs for stage follow spots for a production staged in NYC. I had paid for overnight FedEx shipping late Friday afternoon, The bulbs had
arrived on Tuesday.
We had to use another Followspot
You had failed..
BTW
I had also ordered 2 bulbs from Amazon which you didn’t have, they had arrived on Sunday regular shipping which was perfect! "
“Dear Ron
I hope this message finds you well. I am writing to sincerely apologize for the delay in the express shipping of your recent order # 782796. We understand the importance of timely delivery and regret any inconvenience this delay may have caused you. At BulbAmerica, we strive to ensure that each order is promptly processed and delivered as per our commitment. Unfortunately, due to unforeseen circumstances beyond our control, there was a delay in the shipment process that affected the delivery timeline.
To make amends for this inconvenience, we would like to offer you a full refund for the express shipping charges incurred on your order.
Your satisfaction is our utmost priority, and we value your trust in us. We deeply apologize for any frustration or inconvenience this delay may have caused you. Please accept this refund as a gesture of our commitment to providing you with exceptional service.
The refund for the express shipping charges will be processed promptly, and you should expect to see the amount reflected in your account within .
Once again, I apologize for any inconvenience caused, and I sincerely appreciate your understanding and patience in this matter.
If you have any further concerns or require assistance, please do not hesitate to contact our customer service team at 1-888-505-2111 We are here to assist you in any way we can.
Thank you for being a valued customer of BulbAmerica. We look forward to serving you better in the future.
Warm regards,
”
"Ordered over Thanksgiving so I’m not gonna complain. Mike took care of me I couldn’t ask for more"
"Great product, great service."
"Got the unusual bulb I needed quickly and it works. What's not to like?"
A rep from BulbAmerica , BulbAmerica, has responded:
“Hello> We do apologize for any inconvenience. Please note this order is in transit to you, According to USPS 9400116901614599297696 this will be delivered today . ”