"Searched BulbAmerica website and found what I needed. Placed order. Order was acknowledged. My bank account was charged. Then the order was cancelled and my bank account was reimbursed."
"After ordering these bulbs on Amazon 3 times and getting the wrong size shipped, I checked out Bulb America and asked sales if they had the correct bulb. They said they did. I got them 11days later and they were perfect...more than I can say for the slow USPS. "
"I cancelled the order before it shipped and BulbAmerica shipped it anyway."
"Efficient and well organize"
"I cannot comment. After the product is received, I may be willing to respond. Why would you ask me to review the product when it has not arrived yet?"
"It was fast and easy
Thanks "
"The product description was clear, the price was right, packaging was good, and shipping was fast. "
"I did not get any notication of when to expect the delivery."
"i need to retuned some item can someone help me whit that p-lease "
"9 days later and still didnt receive pkg. Called customer service and they blamed Fed Ex. Fed Ex said pkg never shipped by seller. Still waiting for a refund. Doubt if I'll ever see. Going to call Attorny Generals office"
“Apologies for the inconvenience caused. Although it appeared that the item was shipped, it was not scanned by FedEx. We highly value our customers and, as a result, a full refund will promptly be issued to ensure complete satisfaction.”
"There was a piece broken off when I opened the box "
"I thought this bulb would be hard to find, but after finding Bulb America it was easy.
Our snowman now has a wonderful glow."
"No, this takes too much time"
"I received my UV bulbs the very next day. Order was fulfilled perfectly and very timely. "
"I tried ordering some lights. Website said 67 in stock. Order was cancelled a couple days later because it was out of stock. Checked the site again and it said 57 in stock. I figured 10 people got lights. I tried again. Was again cancelled. The service was fine, they followed up, but the inaccurate website tricked me twice. "
A rep from BulbAmerica , BulbAmerica, has responded:
“We sincerely apologize for any inconvenience caused. Unfortunately, we received your order on December 12, 2023, at 7:30 am, and it was promptly shipped out the same day at 4:30 am via USPS with tracking number 9400116901614599269310.
We received your email on December 13, 2023, at 6:38 am, which was the day after the order was placed. Due to the swift processing and shipment, we were unable to cancel the order as it had already been dispatched before your cancellation request reached us. Had the cancellation request been made on December 12, 2023, when the order was placed, we would have been able to accommodate it. Unfortunately, the request came in after the order had been shipped. We regret any dissatisfaction this may have caused.”