"Well, probably everything I say will have already been said, but buy.com is very professional, and their prices are fantastic. Be sure to take advantage of free shipping. Given the free shipping and rare sales tax charge, their prices can beat those given by those fly-by-night rip-off places that have multiple sites and toll-free phone #'s. I remember ordering a somewhat obscure item (laser cartridge for Apple Laserwriter 300) and it took 'em 2 months but they got it for me.
I've only had a few problems out of the 15 or so orders I've placed with them:
1. Once, a shipment of 2 D-link wireless PCI 803.11b cards was lost into limbo -- when I reordered, the shipping special was gone and the price had risen. No problem -- buy.com gave me a credit for the difference.
2. Some of their backorder items have taken forever to ship. Popular gift items can be difficult to get since their prices are so incredible and everybody's relatives and friends 3 degrees deep are ordering the same thing."
"Great prices, good shipping fees/times, overall good experience."
"Excellent Customer Focus, I ordered the wrong item and Buy.Com paid for return shipping and credited my account!"
"Overall, their setup was easy to navigate and well put together. Their prices were much lower than any other site I looked at."
"I ordered a pair of wireless headphones from buy.com. Their price was outstanding and significantly cheaper there than anywhere else. While shipping was somewhat expensive the product was well packed"
"This is my fourth order from Buy.com and have yet to be disappointed. Professional and expeditious service. E-mail confirmation upon receiving order and when item is shipped with tracking info. Received all orders in a timely manner and I live in Hawaii. It is difficult to find companies that service Hawaii with this type of integrity. Highly recommended! Will continue to shop here for all of my computer, electronic, gaming, and movie needs, you should too. "
"My personal experience with Buy.com has been exemplary. There have been no problems with any of my purchases, all of which arrived within three to four days of my order. I would say at this point, I have probably made 6-10 purchases total from them. I also find their prices highly competitive."
"I have order many items, large and small from these folks over the years and have had no problems with anything. Never even had to return anything. Prices are fair and website is very efficient."
"I've ordered about two dozen times from Buy.com, and overall I'm pretty happy with them. The prices are very compettive, They have a large selection, and the website is easy to use.
Some product categorization is weak. For example, the recordable DVD drives and media are mixed in with the CD drives.
I've never had any trouble with shipping, packaging, or billing, but I do have a mild complaint about the order cancel feature. It is easy to use, but of the approximately 5 times I've used it only once did it prevent the item from shipping. They should be able to catch cancels right up to shipping."
"Bought some head phones arrived on time incredibly well packed. "
"Excellent prices and fast delivery"
"A good retailer with good prices especially when orders are timed for free shipping."
"Buy.com has gotten more of my money than any other online store.
The selection is pretty good, the pictures and details are very good.
The Clearance section often has items way below wholesale.
Returns are easy as I ordered a Compact Flash card reader and mistakenly clicked on the SmartMedia instead.
No restocking fee, or whining,, they just took it back.
Super fast to ship and they keep records of all your transactions so you can go back and look them up years later.
Great company. "
"Great prices on comptuer parts. Have always looked at buy.com for the part first."