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Verified
5/5

2004-03-10

"Very nice to deal with- ordered by phone and Joe was very helpful in picking a PDA mount. In addition when I had a problem I called him and even though it was after hours the attitude was to make things right. Fast shipping and good service. Would recommend to anyone."

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Verified
5/5

2004-03-09

"I bought a gps haicom and an arm to put my palm in the car. All the items arrived soon without problem. I live in Italy. He answer always to your email as soon as possible"

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5/5

2004-03-06

"Great Customer service! Emails answered in less than 1 hour. Called me to updated me ofout of stock item (even though the site already told me that).

Recommened!
"

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Overall quality of the company
Pricing of products and services
Value the company offers
Is committed to quality products and services
Is trustworthy
Is consumer focused
Is easy to do business with
Likelihood of customers making future purchases
Likelihood of customer recommendations
Variety of brands and products offered
Overall quality of ordering process
Ease of checking order status
Ability to determine if a product was in-stock real time
Ease of ordering online
Overall product shipping and delivery process
Delivering products damage free
N/A
Delivering products on-time
Being updated on the exact date the delivery was sent
Ease of checking delivery status
Overall technical support
N/A
Being knowledgeable
Resolving problems
Being easy to reach
Making decisions on their own
Being trustworthy
Overall customer service
Customer service resolving problems
Customer service being knowledgeable
Customer service making decisions on their own
Customer service being trustworthy
Customer service being easy to reach
Product Returns/Refunds/Exchanges
N/A
Overall web site
Speed of web site
Web site being easy to use
Web site reliability

Verified
5/5

2004-03-05

"did a great job. fast service. great support. A++. Joe replied to the email for support in several hours and problem was accurately diagnosed. Thanks for the great service. I would definitely buy from him again. Love the GPS unit"

Detailed Review Benchmark + -
Overall quality of the company
Pricing of products and services
Value the company offers
Is consumer focused
Is easy to do business with
Is committed to quality products and services
Is trustworthy
Likelihood of customers making future purchases
Likelihood of customer recommendations
Variety of brands and products offered
Overall quality of ordering process
Ability to determine if a product was in-stock real time
Ease of checking order status
Ease of ordering online
Overall product shipping and delivery process
Being updated on the exact date the delivery was sent
Delivering products damage free
Delivering products on-time
Ease of checking delivery status
Overall technical support
Resolving problems
Being easy to reach
Being trustworthy
Being knowledgeable
Making decisions on their own
Overall customer service
Customer service making decisions on their own
Customer service being trustworthy
Customer service being knowledgeable
Customer service resolving problems
Customer service being easy to reach
Product Returns/Refunds/Exchanges
N/A
Overall web site
Speed of web site
Web site being easy to use
Web site reliability

5/5

2004-02-27

"UNBELIEVABLE.
Joe came recommended and may be one of the best people I have done business with either on line or in person.
I am new to GPS and he was patient and walked me through everything and answered my questions.
He made sure I did not buy anything I did not "need" unless I wanted to buy it.
It is rare to find great prices, great product and great service all in one place
Thanks Joe!
"

Detailed Review Benchmark + -
Overall quality of the company
Pricing of products and services
Value the company offers
Is committed to quality products and services
Is trustworthy
Is consumer focused
Is easy to do business with
Likelihood of customers making future purchases
Likelihood of customer recommendations
Variety of brands and products offered
Overall quality of ordering process
Ease of ordering online
Ability to determine if a product was in-stock real time
Ease of checking order status
Overall product shipping and delivery process
Delivering products damage free
N/A
Delivering products on-time
Ease of checking delivery status
Being updated on the exact date the delivery was sent
Overall technical support
N/A
Being knowledgeable
Being easy to reach
Being trustworthy
Resolving problems
Making decisions on their own
Overall customer service
Customer service being knowledgeable
Customer service being trustworthy
Customer service making decisions on their own
Customer service resolving problems
Customer service being easy to reach
Product Returns/Refunds/Exchanges
Overall web site
Speed of web site
Web site reliability
Web site being easy to use

Verified
5/5

2004-02-26

"Soy de España y al principio tenía mis reticencias a comprar en Internet y encima a una tienda en los EEUU pero al final todo salió perfecto, amabilidad, rapidez (4 días con un Domingo de por medio) y el mejor precio que encontré, seguro que repito.

All perfect, no problem with the deal, Joe Kee A+++
"

Detailed Review Benchmark + -
Overall quality of the company
Pricing of products and services
Value the company offers
Is committed to quality products and services
Is easy to do business with
Is trustworthy
Is consumer focused
Likelihood of customers making future purchases
Likelihood of customer recommendations
Variety of brands and products offered
Overall quality of ordering process
Ease of checking order status
Ability to determine if a product was in-stock real time
Ease of ordering online
Overall product shipping and delivery process
Delivering products on-time
Ease of checking delivery status
Delivering products damage free
Being updated on the exact date the delivery was sent
Overall technical support
Being easy to reach
Making decisions on their own
Being trustworthy
Being knowledgeable
Resolving problems
Overall customer service
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Customer service resolving problems
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Verified
5/5

2004-02-25

"Great company! I ordered a Haicom HI-204E mouse GPS receiver for my Dell Axim X3 and product came as described. Before ordering,I Email the company to see if they could match a free gift offer by another company (vent mount). They emailed back with a positive answer. Even though it was a small gift, their flexibility would make one feel guity not to order from them. I highly recommend this company . "

Detailed Review Benchmark + -
Overall quality of the company
Pricing of products and services
Value the company offers
Is trustworthy
Is committed to quality products and services
Is easy to do business with
Is consumer focused
Likelihood of customers making future purchases
Likelihood of customer recommendations
Variety of brands and products offered
Overall quality of ordering process
Ease of ordering online
Ease of checking order status
Ability to determine if a product was in-stock real time
Overall product shipping and delivery process
Delivering products on-time
Ease of checking delivery status
Delivering products damage free
Being updated on the exact date the delivery was sent
Overall technical support
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Being trustworthy
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Resolving problems
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Being knowledgeable
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Being easy to reach
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Making decisions on their own
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Overall customer service
Customer service being knowledgeable
Customer service resolving problems
Customer service making decisions on their own
Customer service being easy to reach
Customer service being trustworthy
Product Returns/Refunds/Exchanges
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Overall web site
Web site reliability
Web site being easy to use
Speed of web site

Verified
5/5

2004-02-24

"Excellent support, good prices! I ordered GPS on Tuesday and on Monday next week I have it in my hands. I have to add that I live in Poland in Europe.
That is fascinating - the World is a global village! Thank you Buygpsnow.com.
"

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Verified
5/5

2004-02-24

"I've recently purchased the Destinator3 GPS bundle for my IPAQ. My experience with dealing with Buygpsnow.com is a testimony to how important the "old fashioned" way of "personal touch" is, specially at a time of abandunt arrogance by "big name" retailers. Not only that they shipped the right product extremely fast, Joe also helped me to make the right purchase decision and took all the time I needed over the phone to set it up with me - something that you would normally be expected to call the "manufacturer" for help.

Do yourselves a favour and give them your business if you are in search of GPS products; forget "big name" suppliers.
"

Detailed Review Benchmark + -
Overall quality of the company
Pricing of products and services
Value the company offers
Is easy to do business with
Is trustworthy
Is committed to quality products and services
Is consumer focused
Likelihood of customers making future purchases
Likelihood of customer recommendations
Variety of brands and products offered
Overall quality of ordering process
Ability to determine if a product was in-stock real time
Ease of ordering online
Ease of checking order status
Overall product shipping and delivery process
Delivering products on-time
Being updated on the exact date the delivery was sent
Ease of checking delivery status
Delivering products damage free
Overall technical support
Being knowledgeable
Resolving problems
Making decisions on their own
Being trustworthy
Being easy to reach
Overall customer service
Customer service being trustworthy
Customer service resolving problems
Customer service being easy to reach
Customer service making decisions on their own
Customer service being knowledgeable
Product Returns/Refunds/Exchanges
N/A
Overall web site
Web site being easy to use
Speed of web site
Web site reliability

Verified
5/5

2004-02-23

"I am extremely pleased with the speedy courteous support and professional service I have enjoyed while doing business with Buy-GPS-Now.Com and the Joe Kee, Sales Team. Joe Kee not only gave me the correct advise but got me up and running over the phone in just a few minutes. I am an electrical engineer and appreciate sound technical advice, not a sales pich. This is precisely what you get from the Joe Kee, Sales Team. I will use Buy-GPS-Now for all my future GPS needs. I will and have recommended Buy-GPS-Now to my frinds for their GPS needs. I have suggested to the Palm One store that they add the Joe Kee Sales Team and www.buygpsnow.com to their list of approved vendors. I think it will be to Palm One advantage to do so! Thanks Joe!
Edward Hendley
"

Detailed Review Benchmark + -
Overall quality of the company
Pricing of products and services
Value the company offers
Is consumer focused
Is trustworthy
Is committed to quality products and services
Is easy to do business with
Likelihood of customers making future purchases
Likelihood of customer recommendations
Variety of brands and products offered
Overall quality of ordering process
Ease of checking order status
Ability to determine if a product was in-stock real time
Ease of ordering online
Overall product shipping and delivery process
Ease of checking delivery status
Being updated on the exact date the delivery was sent
Delivering products on-time
Delivering products damage free
Overall technical support
Resolving problems
Making decisions on their own
Being knowledgeable
Being trustworthy
Being easy to reach
N/A
Overall customer service
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Customer service making decisions on their own
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Overall web site
Web site reliability
Web site being easy to use
Speed of web site

Verified
5/5

2004-02-23

"I purchased a satellite navigation system from buyGPSnow.com 3 weeks ago. Their service was prompt and very professional. Everything was safely packed and the delivery was super fast to my overseas location. I am glad that I bought it at buyGPSnow.com. In the future I will definitely shop with them again with confidence. I believe buyGPSnow.com is a great company to deal with."

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Verified
5/5

2004-02-20

"I purchased a Fortuna GPS unit from BuyGpsNow on 30 December. ButGPSNow kept me well informed of the shipment which arrived as expected.
Unfortunately the GPS unit developed a fault after about 3 weeks.
Joe Kee of BuyGPSNow requested that I return the GPS for repairs. I have received a new unit today. Thank you for your prompt and excellent service.
"

Detailed Review Benchmark + -
Overall quality of the company
Pricing of products and services
Value the company offers
Is easy to do business with
Is committed to quality products and services
Is trustworthy
Is consumer focused
Likelihood of customers making future purchases
Likelihood of customer recommendations
Variety of brands and products offered
Overall quality of ordering process
Ease of checking order status
Ease of ordering online
Ability to determine if a product was in-stock real time
Overall product shipping and delivery process
Ease of checking delivery status
Delivering products damage free
Being updated on the exact date the delivery was sent
Delivering products on-time
Overall technical support
Making decisions on their own
Being knowledgeable
Resolving problems
Being trustworthy
Being easy to reach
Overall customer service
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Customer service being trustworthy
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Overall web site
Web site being easy to use
Speed of web site
Web site reliability

Verified
5/5

2004-02-20

"Excellent service. Product arrived on time, well packaged and works out of the box. All delivered as promised."

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Verified
5/5

2004-02-18

"The GlobalSat GPS receiver that I bought from buyGPSnow.com came with all the listed accessories, works great and was the best price anywhere on the web. When I received it, I called customer support and left a voice mail question that was returned within 10 minutes to my satisfaction. I will definitely shop with them again!

Rick (San Francisco, CA)
"

Detailed Review Benchmark + -
Overall quality of the company
Pricing of products and services
Value the company offers
Is trustworthy
Is easy to do business with
Is committed to quality products and services
Is consumer focused
Likelihood of customers making future purchases
Likelihood of customer recommendations
Variety of brands and products offered
Overall quality of ordering process
Ability to determine if a product was in-stock real time
Ease of checking order status
Ease of ordering online
Overall product shipping and delivery process
Delivering products on-time
Delivering products damage free
Ease of checking delivery status
Being updated on the exact date the delivery was sent
Overall technical support
N/A
Being knowledgeable
N/A
Resolving problems
N/A
Making decisions on their own
N/A
Being trustworthy
N/A
Being easy to reach
N/A
Overall customer service
Customer service resolving problems
Customer service being trustworthy
Customer service being knowledgeable
Customer service making decisions on their own
Customer service being easy to reach
Product Returns/Refunds/Exchanges
N/A
Overall web site
Speed of web site
Web site reliability
Web site being easy to use

Verified
5/5

2004-02-13

"V.P. Joe Kee responded to my e-mail questions within 2 HOURS! He was very helpful, apologized when the item I ordered (TomTom Navigator 2 Bluetooth GPS) was delayed, and upgraded me to 2-day FedEx *AT NO ADDITIONAL CHARGE*! Superb service, excellent products, great prices too (the item was a whopping $100 less than the competitors)! Who could ask for anything more? EXCELLENT!"

Detailed Review Benchmark + -
Overall quality of the company
Pricing of products and services
Value the company offers
Is committed to quality products and services
Is consumer focused
Is trustworthy
Is easy to do business with
Likelihood of customers making future purchases
Likelihood of customer recommendations
Variety of brands and products offered
Overall quality of ordering process
Ease of ordering online
Ability to determine if a product was in-stock real time
N/A
Ease of checking order status
Overall product shipping and delivery process
Delivering products damage free
Delivering products on-time
Being updated on the exact date the delivery was sent
Ease of checking delivery status
Overall technical support
Being knowledgeable
Being easy to reach
Making decisions on their own
Being trustworthy
Resolving problems
Overall customer service
Customer service being easy to reach
Customer service making decisions on their own
Customer service resolving problems
Customer service being trustworthy
Customer service being knowledgeable
Product Returns/Refunds/Exchanges
N/A
Overall web site
Web site reliability
Speed of web site
Web site being easy to use