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Verified
5/5

2012-08-04

"My best online shopping experience yet. Such friendly customer relations and support. It's not what I expected and was pleasantly surprised. Will definitely be doing more shopping with Buy Happier. Thanks for the wonderful shopping experience guys. Keep up the wonderful work. Fantastic customer relations is what makes a business succeed."

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Verified
5/5

2012-08-02

"Not only does Buy Happier sell fantastic products at a fair price, their customer service is exceptional in every sense of the word."

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Verified
5/5

2012-07-29

"the company was great.I had a problem,and the helped me immediately ."

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Verified
5/5

2012-07-22

"I have purchased Neato XV-21 robotic vacuum cleaner from Buy Happier with delivery to Russia.
They have great customer service, that answered my questions promptly.
Entire transaction went very smoothly. I am totally satisfied with it.
Thanks!!
"

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Verified
5/5

2012-07-15

"I purchased a Ninja 1200series blender/processor on July 10 2012. I originally, was a bit disappointed in the lack of packing protection. One of the pour spout hinges was broken. It also appeared that I received a unit that had been used already, there was a grease stain left on the front part of the motor. I called and spoke with Brad Honig in customer service. After listening to my issues, Brad swiftly took care of them. He apologized for sending the possibly used unit and sent out a new one. It's nice to see a company back up what they say! I will absolutely purchase from Buy happier again. Thank you

Rob Oczkowski
Charlotte,NC
"

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Verified
5/5

2012-07-09

"My family and friends and I have purchased several items from buy happier. The price was the initial reason but when I had a problelm with a Roomba robotic vacuum and called the service was absolutely first class. I dealt with a young lady named Valery who not only was plesant and informative but took care of mly warrantee problems ASAP. I have purchased again from Buy Happier and I will always look to purchase any item they carry in the future. "

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Verified
5/5

2012-07-08

"I bought a Neato XV21 for shipping to Australia, and was very pleased with the speed and detail of responses and order processing from Buy Happier. Part of the attraction to Buy Happier was their warranty commitment, something I couldn't rate until/unless something goes wrong in the next 3 years - which I hope won't happen. Very happy with Buy Happier and will recommend to my friends here."

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Verified
5/5

2012-06-29

"Buy Happier asked me to write a review but, I would have done it anyhow. A very satisfiying solution to a simple problem. Thank you for the direct E-mail, rare in these days. Angela Stinson gave me excellent service, quick and very effective. Thank you Angela.

PS: please treat Hawaii like the upper 48 = no extra shipping fees!

Aloha,
Charles Judd
"

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Verified
5/5

2012-06-27

"Very good experience!
They agreed to replace my roomba with a new unit without any question!
"

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Verified
5/5

2012-06-27

"Buy Happier is absolutely a top-notch company with super customer service. I purchased a irobot roomba from them about 14 months ago. It broke up recently. I contacted Buy Happier since this unit comes with a 3 year extended warranty from Buy Happier. Brad answered my questions quickly and promptly. After he learned that iRobot could not offer me more help, he immediately issued a return label for me to return the defective unit and meanwhile, placed an order for a new replacement that will be delivered to me. I will definitely recommend Buy Happier to my friends and relatives. One thing I want to further mention is that, in addition to the superior customer service, Buy Happier's price is also highly competitive. You will definitely not go wrong buying from Buy Happier!"

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Verified
5/5

2012-06-19

"I was very happy with BuyHappier. I dealt with Angela, who was a pleasure to deal with!

Normal online shopping is usually impersonal and faceless. However, I think BuyHapper's model brings service with a personal touch to a normally cold experience. Well done!
"

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Verified
5/5

2012-06-11

"I was so glad that I bought my roomba from buy happier- i bought a roomba about a year ago and was saving it until we finished renovating our house and the renovation took about a year! When i plugged the roomba in, it wasn't working. I called buy happier immediately and explained that I hadn't used it yet and I remember having an included extended warranty with them and they looked up my info and confirmed and then they conference called irobot tech support with me and stayed on the phone the full time with me until we figured out the issue that it was the charger that wasn't working, not the roomba. My 90 day warranty from irobot had expired a long time ago but since i bought it reconditioned from buy happier, i had a free included warranty directly from them that covered the broken charger and they sent me one immediately. I also appreciate that when I called buy happier, I received a live person immediately and they were here in the US and not outsourced to another country where I could not understand the thick accent as most outsourced calls go. Thank you for a great experience and I have and will continue to recommend buy happier for all purchases if you need an item they sell!!!! I wish they sold everything- I would buy everything I need from them and no one else!"

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Verified
5/5

2012-06-08

"This is by far, the most pleasant company I have ever dealt with. Every time I called, prior to or after purchase, I was treated like I was important and my concern mattered. I contacted Neato and they were just as wonderful and helpful with my troubles and are replacing the unit.

I was not being passed around from one person to another with either company. I was treated with respect and I just can't imagine how you keep every one so happy. Do you sell your juice?
"

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Verified
5/5

2012-06-08

"I purchased a refurbished Dyson canister vacuum from Buy Happier because of the fantastic value. It was less expensive than purchasing new and had the added benefit of a 3 year extended warranty (vs 6 month warranty for new Dysons) at no extra cost.

My Dyson did have a flaw, which customer service took care of quickly and efficiently! Excellent customer service with very little/no wait time to speak to Angela, an articulate, cheerful representative, very willing to help.

I will be happy to recommend Buy Happier to others and to shop with them again!
"

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Verified
5/5

2012-06-01

"My first time from buying from Buy Happier.
It was a very pleasant transaction.
Having a Relationship Specialist Manager tracking your order was a first for me. Thank you Angela.
"

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