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Verified
5/5

2012-03-07

"It was a pleasure speaking and dealing with Valery Tsygenbard.
She really does try, and succeeds in making you happy
"

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Verified
5/5

2012-03-02

"My first purchase here was easy!! The helpful customer service people completed my transaction in record time with no hassle -- and treated me like a human being and valued customer. I will definitely be back."

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Verified
5/5

2012-02-22

"It is an excellent merchant. I bought refurbished IRobot Roomba 560 from them for a price that was better than Amazon's and they backed it up by their own 3 year warranty at no additional cost. Can't beat a deal like that! On top of that their customer service is exceptional. Every time I called them, I was immediately connected to a live representative, who went out of his or her way to please me! Moreover, at one point during their warranty period my Roomba began to malfunction, so I called them and they replaced it without delay and at no cost to me.
Bottom line: Buy Happier is a pleasure to deal with!
"

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Verified
5/5

2012-02-18

"I had a problem with my new Ninja blender and spoke with Angela Stinson. She was very helpful and personable, and made a potentially difficult experience a pleasure instead."

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Verified
5/5

2012-02-14

"I ordered a Tyson DC24 vacuum cleaner on 2/9/12 via e-bay. The order was shipped the same day and arrived on 2/13/12. Very well packed and assembled the vacuum cleaner and tried it out. It works fine. Checking the inventory, I noticed that a 3 year free warranty was included but was not part of the package. Also one attachment (stair) was not included. I called Buy happier rep and reported the above. She mentioned the three year warranty is included as part of their web site. I have printed it out for future reference. Also, within a matter of hours, the missing stair attachment has been put into shipping channels which I should receive in a short time. Great service and great follow-up. Very much appreciated."

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Verified
5/5

2012-02-14

"We thought we were ordering from Best Buy since we ordered the Mint floor cleaner from the kiosk in the store, but found out we had ordered from Buy Happier and we are glad we did. We ordered the 5200C but received the 5200. I contacted April Macias who was able to exchange my "Rosie" (which is what I call the Mint). April has been great and followed through to make sure everything is ok. Also, Buy Happier has a 3 year warranty instead of just a year with no extra charge. I will definately order through them again."

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Verified
5/5

2012-02-12

"Quick shipping, liked the extended warranty, and the customer service rep, Angela was very helpful."

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Verified
5/5

2012-02-07

"I wish to thank Buy Happier for responsiveness and care. I bought Neato in 2011. Unfortunately it started glitching soon. I contacted Valery Tsygenbard, they offered me to send the device back. After that they refunded all my shipment cost (I live overseas) and new Neato was shipped from their warehouse! Yesterday I received my Neato! Thanks a lot! All the best!"

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Verified
5/5

2012-02-03

"Angela was incredibly helpful- made the process of making a return easy and pleasurable.
Thanks!
"

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Verified
5/5

2012-02-03

"I bought a refurbished Dyson vaccuum and I very pleased with the quality of the product. The shipping was prompt and the customer service is very friendly. My only complant is the box it was shiped in. The glue held so tight that i had the rip the sides of the box apart to open it. The only part that wasnt ripped was the glued sections. Aside from that, i will recomend buy happier to my friends and famly. "

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Verified
5/5

2012-02-01

"I purchases the Shark Navigator Professional from Buy Happier and am very please with the whole transaction. The price was the best I found and the shipping was quick. Ordered item on Sunday, received it on Wednesday. WOW!"

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Verified
5/5

2012-02-01

"Bradley Honig was so helpful. He answered all my questions promptly and an a way that was easy to understand. His helpfulness helped me make the decision to buy from Buy Happier. He was helpful after the sale as well. Many thanks. You have a great employee! "

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Verified
5/5

2012-01-29

"The best customer service I have ever had!!!
I bought refurbished iRobot Roomba with exclusive 3 year warranty by Buy Happier. Almost 1 year later it got broken wheel, so I called to Buy Happier customer service. The problem was solved immediately. They e-mailed me UPS tag to send the broken iRobot Roomba back and I have received a replacement within several days. To have the 3 year warranty is good itself, but with this customer service it is really very impressive. Thank you Buy Happier.
"

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Verified
5/5

2012-01-25

"I have never been more happy with a company my entire life. Their prices were extremely competitive and their warranty is incredible. I recently had an issue with a Dyson vacuum and their customer service department handled all my questions quickly and professionally. I just got off of a chat with Bradley Honig (ref#660) and he made me feel even better with my previous purchase. I will definitely be telling my friends and family about this company/website."

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Verified
5/5

2012-01-23

"I received my Roomba 560 in a very timely manner. We used it for the first time recently and it does a wonderful job! So far we are pleased. Your rep. Angela Stinson has been kind & aware of our needs. She's followed up with answers to my questions promptly & professionally. As a new customer, we wish to thank Buy Happier for your support"

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