"I spent 27 years in the FBI and was involved in my share of CCTV surveillance applications and monitoring. Without question, the guys at CCTV Camera Pros are as technically qualified at setting up CCTV systems and interoperability over the Internet as anyone I used to work with. They hung by me during some trying times as a result of a camera factory defect until we got it right. The 16 camera residential system I have, would rival any government installation for video quality. I highly recommend the guys at CCTV Camera Pros for their after sales technical support which is so important in todays systems."
"support all the way through from selecting the product to set up and operation. problem solved conflicts with older camera and new equipment."
"I'm absolutely loving my camera system. Highly recommend. "
"I purchased this NVR to replace an older Lorex system and had been worried about compatibility issues. They work great together and the ease of setup and operation, remote access and customer service has been outstanding! I would definitely recommend."
"Needed a camera that I could add to the existing system with out add too much equipment. They were able to recommend a camera and the adapter to work with my system. When i noftified them that the package had not arrived, then went out and instantly ship out a replacement, and it arrived in a couple of days, was able to get it up and running and have great results."
“Thank you for the review! If we can help in any way, please let us know.
Sincerely.
-Mike Haldas”
"After previously installing a system from CCTV Pros for a customer, I purchased one and installed it at my personal home. I'm still unlocking the features and learning how to best employ the system and have been really impressed thus far. I recommended a system from CCTV Pros to a customer and I will be installing it tomorrow. I highly recommend this company and their products.
Scott Haggart
Haggart Enterprises LLC "
"I was looking for a camera to read/record license plates but wasn't really sure what to get. I found CCTV Pros online and the reviews were good so I checked them out. Website contain LOTS of useful info, tech details, and videos that walked me through everything. Still it's a pretty big investment so I reached out with some specific questions. I got an immediate response from James who sent back annotated photos of my layout, explained how to set things up, and assured me that I had the right camera and that it would work with my set-up. I took the plunge. Because I was using a standalone camera networked directly to my PC (not to an NVR) things were a little trickier than I anticipated. Again I reached out to James directly and he responded (patiently) to all of my questions. Long story short if not for the amazing customer service I received both before and after the sale I likely would not have this system now. Really grateful for all the help - I've been up and running now for about a month and couldn't be more satisfied. Also nice bonus to support a vet-owned business!"
“Thank you for the nice review and for your trust! If we can help in the future, please let us know.
Sincerely.
-Mike Haldas”
"CCTV Camera Pros have an impressive line of NVRs and Cameras that integrate seamlessly. I have worked in IT for the past 20+ years and I like to tinker. I chose CCTV Camera Pros and their Viewtron line because I did not want a system that would be dependent on internet or cloud connectivity. This system is happy working standalone. That said, you can configure your network and NVR to allow remote login/management from the internet.
I have contacted their support several times for various things such as : "explain x,y,z feature", "how-do-I do or can I do something", "will this off-brand camera work", or "how can I reset my lost admin password?", "Is there a firmware upgrade". Their support staff are CCTV Camera Pros employees and everyone I have chatted with have been courteous and knowledgeable about their products. They've had the answers and walked me through whatever the issue was. I cannot ask for more!
Their Viewtron cameras are well-built and awesome as well. They have a Viewtron for nearly every scene that you would want to surveil and have installed a variety of the different models. Currently I am running 10 cameras - (3) A4BZ, (3) A4D, (1) A8D Viewtron cameras and 3 off-brand POE IP cameras. The off-brand ONVIF compatible ones do not have the AI features of the viewtrons but many of the features of the NVR work with them including PTZ/Zoom/recording schedules etc. I can say that the off-brand ones are certainly not the same build quality or as feature rich as the Viewtron ones.
Overall, I am very pleased with the Viewtron NVR and Cameras, but I am delighted by the people that are a part of CCTV Camera Pros!"
“Thank you so much for taking the time to leave such a detailed review! This really made my day great. If we can help in the future, please let me know.
Sincerely.
-Mike Haldas”
"The LPR camera paired with the suggested NVR handled our needs perfectly. Yes, it costs more than a bargain system on amazon but you really do get what you pay for with this. "
“Thank you for taking the time to leave us a review. I am so glad that you like the quality of the LPR camera system. If we can help in the future, please let us know.
Sincerely.
-Mike Haldas”
"I order a nvr from CCTV Camera Pros with no problems. The man researched my type of cameras to see if their nvr would be compatible. I took his advice and the machine worked perfectly. Initially I had a problem with setting it up, but the tech support person was very patient with me and guided me through the process. He was very professional, patient, and knowledgeable. He had my nvr going in about 2 minutes! Great work!"
“Thank you for the review! We are so glad that you like the Viewtron NVR and that you found our technical support team helpful. Please let us know if we can help in the future.”
"The hardware is great, the software is phenomenal (I used to have a Hikvison system which was subpar); but the support is amazing. Simply call them and they will walk you through any issues!"
“Thank you for taking the time to leave us a review! So glad that you like our customer support.
Sincerely.
-Mike Haldas”
"I really appreciate the service I received on my first order with CCTV Camera Pros. Mike Haldas responded quickly to my email questions and my order was shipped promptly. The camera system fits our needs perfectly and upgraded our previous consumer-grade system. The picture quality is great in both full-light and low-light. Thanks!"
“Mark,
Thank you so much for taking the time to leave us a review! I appreciate you mentioning me. If we can help in the future, please let us know.
Sincerely.
-Mike Haldas”
"I chose CCTV Camera Pros because the unit is NDAA compliant. I always worry with most Chinese security products. I just don't trust the Chinese government. Most cheaper Chinese options all have security vulnerabilities. The product seems to be of good quality. It also has brackets to mount in a server rack. That was also a key reason I chose CCTV Camera Pros. I have had the unit for about a month now. It has worked flawlessly. I still have to get used to the user interface. It is well thought out and easy to navigate. The remote app was easy to get set up and working without hassle. The unit I chose was a hybrid meaning that it supports the older Analog cameras with coax and the IP cameras. It is listed as an 8 camera system. But it will support 8 analog and 8 IP cameras at once. If I had to get another DVR/NVR I would come to CCTV Camera Pros first. The prices were lower than all other NDAA compliant units I came across on the internet. I am truly happy with this purchase."
"Ordering a new security system was easy because I knew I was going to order from CCTV Camera Pros. I’d dealt with them years ago when setting up a much cheaper, simpler system. Over the years, I followed CCTV Camera Pros on their website and received regular email updates regarding new technology. I’m not remotely knowledgable about CCTV and the intricacies of the cameras, DVR’s, and NVR’s. Talking to Mike assured me that I could get exactly what was needed for my situation and feel comfortable using it. I knew I wanted complete coverage of the property, AI cameras, and an LPR camera. I sent Mike pictures and he showed me exactly where each camera should be placed for optimal coverage. Whenever I had questions regarding specifics of each camera or NVR set-up, the professionals at CCTV Camera Pros have always walked me through it with incredible patience and support. I’ve never felt like any question was a “dumb question”. These guys know what they’re talking about and they live and breathe this technology! I should also mention the care and speed of shipping. All equipment was packed well, arrived quickly, and was tracked throughout the shipment. I also found the return of some unused junction boxes to be smooth and easy. If you’re in need of quality cameras specific to your situation, CCTV Camera Pros provide the very best service and technical support I’ve ever experienced…..and they are a Veteran-owned company…..a definite plus!!"
“Thank you so much for taking the time to leave such a detailed review! If we can help in the future, please let us know.
Sincerely.
-Mike Haldas”
"Had no problems with the cable. No defects detected. Shipping was fast."
"I received great advice about which product to purchase and great technical support."
“Thank you so much so the review! If you need help with anything, please let us know.”
A rep from CCTV Camera Pros, cctvcamerapros, has responded:
“Thank you for the review. I am so happy to hear that everything worked well to replace the Lorex system. If we can help in the future, please let us know.
Sincerely.
-Mike Haldas”