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Product & services pricing
4.67/5
Chance of future purchase:
4.65/5
Shipping & packaging:
4.47/5
Customer service:
4.53/5
Return/Replacement policy:
4.22/5
Featured Review


Verified
5/5

2023-11-30

Real customer service

"It is so refreshing to call a company with a question, and get to talk to a real person. I was not quite sure how to set up my cameras access over the internet. No problem! I had to replace a camera that was several years old. That model was no longer available. No problem! The replacement that was recommended to me was perfect. I can't say enough about not having to worry about this technology. Please call them! Cindy"

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Verified
5/5

2023-11-19

Customer support like it used to be-great!

"He was so helpful and he listened to me. Most try to talk over us or guess what we are trying to say. He was very knowledgeable about your products. Great experience and I actually felt confident about what I purchased and I haven't had that feeling in a long time!"

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Verified
5/5

2023-11-14

Great Product

"Got my system quickly and it works perfectly. Also great customer service."

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Rep reply posted 2023-11-14
A rep from CCTV Camera Pros, cctvcamerapros, has responded:

“Thank you for the review! I am so glad that you like the system and service that we provide.

Sincerely.
-Mike Haldas”


Verified
5/5

2023-11-10

Helpful, quality service

"I phoned needing assistance on selecting a stand alone CCTV system and the gentleman was extremely helpful in providing advice and even offering to review other vendors' products for compatibility. Thanks all y'all!"

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Rep reply posted 2023-11-10
A rep from CCTV Camera Pros, cctvcamerapros, has responded:

“Thank you for the review! Please let us know if we can help in the future.

Sincerely.
-Mike Haldas”


Verified
5/5

2023-10-29

Love the follow up

"These guys are great!! They are so organized and when you place an order an email is sent that has everything you need to setup your new system. They follow up to make sure everything went well… Seriously top notch service and I will recommend. "

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Rep reply posted 2023-10-30
A rep from CCTV Camera Pros, cctvcamerapros, has responded:

“Troy,

Thank you so much for the review! If we can help in the future, please let us know.

Sincerely.
-Mike Haldas”


Verified
5/5

2023-10-26

Perfect

"Great cameras! Excellent customer service!
Emmy company does a lot of security systems and these guys will be our go to from now on.
"

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Rep reply posted 2023-10-27
A rep from CCTV Camera Pros, cctvcamerapros, has responded:

“Thank you for the review! I am so happy to hear that you like our products and service! If we can help in any way, please let us know.

Sincerely.
-Mike Haldas, co-founder”


Verified
5/5

2023-10-20

NVR purchase

"went smooth, very knowledgeable staff, support the best
thank you
"

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Rep reply posted 2023-10-23
A rep from CCTV Camera Pros, cctvcamerapros, has responded:

“Thank you for the review! Please let us know if we can help in the future. We appreciate your business.

Sincerely.
-Mike Haldas”


Verified
5/5

2023-10-19

Excellent product and service

"CCTV was a perfect solution to my video monitoring requirements. Easy to install and the staff made sure that I had everything I needed for a successful experience. "

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Rep reply posted 2023-10-20
A rep from CCTV Camera Pros, cctvcamerapros, has responded:

“Thank you so much for the review! If we can help in the future, please let us know.

Sincerely.
-Mike Haldas”


Verified
5/5

2023-10-19

Could not have been better.

"I really like the business model here. Great product, great service, overall just a great experience from start to finish. Very prepared and well planned out. Thank you for the follow up emails with all the links and information. Wonderful work on all your videos as well, that's what sold me on the system and thank you for all the help. To Mike and the entire CCTV camera pros TEAM, Job VERY well done. Highly recommended. - Scott M"

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Rep reply posted 2023-10-19
A rep from CCTV Camera Pros, cctvcamerapros, has responded:

“Scott,

Thank you so much for the review! You just made my day. Please let me know if we can help in the future. We appreciate your business.

Sincerely.
-Mike Haldas”


Verified
5/5

2023-10-14

Great Guidance!!!

"I contacted CCTV Camera Pros because I needed a new closed circuit camera after my previous one was demolished (accidentally) by a contractor. My setup is simple, but when I started looking online, everything was very complicated, with DVR, IP, and various other methods of connection, etc. I talked to Mike at CCTVCamera Pros, told him what I needed, and he guided me to what my options were and what I should purchase. He also walked me through the installation. So, in short, I was able to talk to a LIVE person, and they told me exactly what I asked and guided me step by step through what I needed. The camera and equipment arrived how and when they said it would, and installation was a breeze. I am sitting in my basement now, looking at the view of the front of my house, like a window. I could not ask for anything more. I, fo one, have no issues with paying a premium price if I receive the quality and customer service commensurate with that premium. If you need a camera, a security system, or any surveillance solution, call CCTV Camera Pros!!!"

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Rep reply posted 2023-10-16
A rep from CCTV Camera Pros, cctvcamerapros, has responded:

“Ernie,

Thank you so much for the nice review! I really appreciate that you took the time to do. it. If we can help in the future, please let us know.

We appreciate your business.

Sincerely.
-Mike Haldas”


Verified
5/5

2023-10-12

Camera purchase

"All worked as advertised. Needed a BNC connected camera for a clients older system. So far it’s working properly"

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Rep reply posted 2023-10-12
A rep from CCTV Camera Pros, cctvcamerapros, has responded:

“Thank you so much for the review!”


Verified
5/5

2023-10-11

Doc Facilities Maintenance Supervisor

"Prompt service! The sales person new what I needed and got it rolling."

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Verified
5/5

2023-10-10

Great System

"Very easy install and set up of the system was a breeze. I waited a few months before writing this to allow any issues to surface. No problems at all. I'd recommend this system."

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Verified
5/5

2023-10-09

100% met my expectations!

"This company knows their stuff!!"

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Rep reply posted 2023-10-09
A rep from CCTV Camera Pros, cctvcamerapros, has responded:

“Thank you for the review and kind words! If we can help in the future, please let us know.

Sincerely.
-Mike Haldas”


Verified
5/5

2023-09-22

Prompt Order Response

"I appreciated the prompt response to my order, which was really rather insignificant dollarwise. But what I appreciated even more was the follow-up after the order. The note of appreciation received was so nice that I forwarded a copy to my boss and purchasing agent. We are in the process of ramping up our online presence and we all agreed that we can't forget to express appreciation to the customers that choose to do business with us. The note of appreciation is a reminder to me in case I ever start to feel "to busy" to take care of my customers...instead, I need to be grateful."

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Rep reply posted 2023-09-22
A rep from CCTV Camera Pros, cctvcamerapros, has responded:

“James,

Thank you so much for the review! I am very happy to hear that your experience with CCTV Camera Pros was so positive. If we can help in the future, please let us know.

Sincerely.
-Mike Haldas, co-founder ”