"I spent 27 years in the FBI and was involved in my share of CCTV surveillance applications and monitoring. Without question, the guys at CCTV Camera Pros are as technically qualified at setting up CCTV systems and interoperability over the Internet as anyone I used to work with. They hung by me during some trying times as a result of a camera factory defect until we got it right. The 16 camera residential system I have, would rival any government installation for video quality. I highly recommend the guys at CCTV Camera Pros for their after sales technical support which is so important in todays systems."
"Great company with top equipment and excellent techs."
"I bought a camera that would be compatible with my older security dvr. The camera works great. I was happy that I received a specs sheet for installing it myself. I got an email from someone in the company asking me about my experience. Very happy with the product and customer service. I plan to buy more from them!!!"
"You did a good job but I see their is more I need but hey if your company want to buy a brand new 1080i camera I'm about to throw it as far as I can... It's not your company so other site pulled a fast one on me n now I need everything but the piece I ordered from u n the camera... thanks for what you have helped me with"
"Great communication, was very quick to answer my questions. I would buy from them again."
"It was simple to navigate through the website. I got a response in a very timely manner. The recommendation for my situation was given by a very knowledgeable individual. The openness to do business with just a private consumer was also very nice. Other companies pointed me toward a distributor with marked up pricing. The part was delivered exactly when it was promised and it worked perfectly. It was a true pleasure doing business with a professional company.
Rick"
"Got me up and running right away after encountering a problem on my end with older equipment. very satisfied."
"This is the second time the image freezes on the monitor and I have to disconnect from power to restart "
"When a company has good customer service, people comeback and tell others. For what CCTV did through Farryl, I will come back in two years and get a total new setup for my new home. I am recommending CCTV to six other homes from the experience and equipment from CCTV. Very Pleased! Customer Service at its best from a Ph.D who taught customer service.
I would do a video commercial for them."
"Very simple, the transaction was very easy and shipped out quickly."
"I found the 4 camera multiplexer on your web site and the description and specs were very clear. I got a 4 day delivery to New Zealand and the product is awesome. We will certainly tell others about your products and service."
"I tried several other UTP video transmission devices from a couple well known manufacturers, without success. I needed a 12VDC device at the camera, and found the unit at CCTV Camera Pros. It looked just like what I had used on another project. I ordered it, they followed up, received quickly, and it worked like a champ. Well done, CCTV Camera Pros!! "
"Worked with me to spec the right camera for my retrofit needs. Cameras were delivered very promptly and installation was a breeze. They went above and beyond by sending me installation info and common "gotchas" to look out for before my equipment arrived. Very pleased with CCTV Camera Pros, and will certainly do more business with them in the future."
"I needed a device to view HD-TVI cams for a project . . . located a IP Camera Test Monitor that appeared to have the capabilities for the job. I called the Company (first time I dealt with them) and spoke to a rep, Chris (I think) about what I was trying to do. The rep was right on top of it and even honored a discount that was on their site. The item was in stock and they overnighted it to me and I received it the next day, despite the fact that FEDEX was not their primary shipper. The device has been great so far . . . I would definitely rec this company based on this experience. Keep up the good work. "
"Chris has been and continues to be a great help with setup
Thanks Again "
"quick delivery. easy set-up."
A rep from CCTV Camera Pros, cctvcamerapros, has responded:
“Jesus,
I checked our system and I do not see any cases opened regarding this issue. I do wish you would have contacted us to give us a chance to resolve the issue before posting a review. We are able to resolve these types of technical support issues almost all of the time. I do sincerely apologize for the inconvenience. I am going to have a support tech reach out to you today to see if we can resolve the issue. You can reach me directly anytime at mike@cctvcamerapros.net or 561-433-8488 ext 86. I will always do my best to make sure that any issues are well taken care of.
Sincerely.
-Mike Haldas, co-founder”