"I spent 27 years in the FBI and was involved in my share of CCTV surveillance applications and monitoring. Without question, the guys at CCTV Camera Pros are as technically qualified at setting up CCTV systems and interoperability over the Internet as anyone I used to work with. They hung by me during some trying times as a result of a camera factory defect until we got it right. The 16 camera residential system I have, would rival any government installation for video quality. I highly recommend the guys at CCTV Camera Pros for their after sales technical support which is so important in todays systems."
"I test this product and I´m very satisfied, this is the product that expected."
"Had missing camera in order, called them and they corrected and shipped it out right away. Wasn’t sure on some of the instructions like the joystick buttons purpose and the jargon for each position didn’t mean anything to me. So I just plugged in power and cable on each end and to TV and bam picture! The cameras focus and zoom are very sensitive so you have to be careful or it goes out of focus easy when adjusting cameras position.
It would be great if camera mount could swivel both left and right and up and down. Thanks. Overall great product. "
"Carlos was professional, knowledgeable and very patient in explaining what products I needed. Thanks!"
"My item was delivered very fast, and was package well.
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"The video cam I ordered online was received as described, complete with all listed items, adequately packaged, and within the stated delivery time.
On my request after initial setup, I received concise and on-point assistance in setting up a video cam for wireless connectivity service. And then when I had an unexpected issue with the cam in the manufacturer's NVR system, all my inquiries and observations, were properly responded to, and they finally offered remote connection analysis of the cam-NVR running on my desktop.
They literally spent hours online with me, trying and testing every possible system and cam setting variation, conferring with the manufacturer's techs in the process, to establish proper functionality. All is now working as expected.
This was as good a response as anyone could possibly expect from an equipment supplier of this equipment and systems."
"The customer service I received was beyond good. Great price, fast shipping, no problems paying and an owner that really does care about the experience his client received."
"My mother got her wonderful view blocked after 50 years by new construction. On a lark, her kids decided to try using some high-tech to simulate her lost view.
It worked! She now has live screen view of the ocean and city without any obstruction and loves it. (Because the camera is on the roof, the view is actually better than what she had.)
Thanks!
James
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"I have been happy with my experience with CCTV Camera Pros. They delivered the items needed on time and in good shape. Thanks Dcook"
"The system works flawlessly, and it's just as fast as our wired network. Carlos provided us with setup docs that made it easy to install. Great follow-up too! I'll do business with these folks again."
"Camera Pros had what I needed and got it to me fast."
"I bought the 3 feet camera cable extensions. They are high quality and work great. Don't buy this kinda stuff often, but they'll get my future business. "
"will be back jerry very good place to do business"
"the tech had all the right answers, I was set up and ready to go with port forwarding in a matter of minutes "
"CCTV. Easy ordering and great customer service. "
"If you hadn't sent a link to this survey, I wouldn't have had the chance to tell you how awesome my experience was with CCTV Camera Pros. I was having line problems with an analog camera going over 5000 feet on a copper pair. I bought the transmitter & receiver UTP Balun set. So... not only did I have a hassle free experience on the website, the product arrived quick and installed easily. The end result is a camera image that is better than when it was installed new."