"I spent 27 years in the FBI and was involved in my share of CCTV surveillance applications and monitoring. Without question, the guys at CCTV Camera Pros are as technically qualified at setting up CCTV systems and interoperability over the Internet as anyone I used to work with. They hung by me during some trying times as a result of a camera factory defect until we got it right. The 16 camera residential system I have, would rival any government installation for video quality. I highly recommend the guys at CCTV Camera Pros for their after sales technical support which is so important in todays systems."
"Does job 180* but quality of pic not good as I prefer."
"I had shopped online for a camera, and had some companies who never even responded to my queries. When I found CCTV Camera and called, I got a real, knowledgeable person, immediately. He helped me find what I needed. Once I got the camera I had two follow-up calls for help with instillation. I'm sorry I only remember one name: James--but he was very helpful, wasn't condescending, and got me across the finish line in no time.
One suggestion: You only carry one flush-mount junction box, and it wasn't particularly attractive. I had to shop elsewhere and ended up with one that I had to jury-rig to get it to work with the Zavio camera. How about stocking a box that is made to fit?"
"SERVICE WAS GOOD AND QUICK "
"Product arrived on time, and there were clear instructions on how to install and begin using it. I would do business with this company again!"
"Great service, quick shipping, great experience overall. "
"My local Woodcraft recommended that I order a stand for my CNC pendant from CCTV Camera Pros and I am glad that I did. My order arrived very promptly, was nicely packaged and was of top quality. The installation was simple and included the necessary screws. I called their technical support to inquire about another purchase and they were most helpful. "
"Well done website. Easy to find what I needed and easy checkout. "
"It is time to make mention of a company that has been great to work with .... CCTV Camera Pros. I placed an online order – and unfortunately ordered the wrong product from CCTV Camera Pros. I dislike having to return products because most companies are a pain to work with when you have to return an item. When it came time to return the product, the company was amazing and quick in helping me resolve my problem – TOTALLY pain free! I will definitely order from this company again because they know how to treat their customers with integrity and class. Thank you CCTV Camera Pros for caring about your customers!"
"I received my order quickly and am very satisfied with the service provided! 100% recommend CCTV Camera Pros. "
"The camera is exactly what we needed. It hooked right up to our obsolete cameras hookup. "
"All my questions were answered before buying the product, excellent customer service and great video tutorials."
"I'm from Hungary, Europe. I've bought an AHD multiplexer from Jimmy Carlin. I've satisfied by the fast responses, I've always knew what is the status of my order by the frequent but not disturbing e-mails. Perfect customer experience!"
"The web site was informative and educated me on everything I needed to know to make my purchase. I bought a single HD camera so that my boss could view the main office entry door(no need for recording the images) on a regular television set. I have not needed to talk to a rep at CCTV Camera Pros. I will buy from CCTV Camera Pros the next time I need something because I prefer not to talk to someone and I gleaned plenty of info from the web site."
"When our multiplexer failed I contacted CCTV Camera Pros. Having no professional experience in this field, I found the sales person to be very helpful in identifying our needs and recommending the correct replacement equipment."
"Had great experience with sales and service; had an issue with the delivery but that was UPS and not CCTV Camera Pros. We will use them again when necessary."
A rep from CCTV Camera Pros, cctvcamerapros, has responded:
“Thank you for all of the kind words! You just made my day. James is my nephew and a huge asset to our company.
In regards to the junction box, it is an excellent suggestion. It is actually something that we considered offering. The only reason that we do not yet carry them is because usually customers can pick up an electrical junction box more affordably at their local hardware store and there is typically a variety of sizes available. I definitely want to look into this again based on your feedback. We do prefer to be able to supply everything to our customers and test it ourselves to ensure top quality and compatibility.
If there is anything that we can do to help further, now or in the future, please let us know. If you are ever unhappy and need to reach me directly, you can do so at mike@cctvcamerapros.net.
Thank you so much for your business!
Sincerely.
-Mike Haldas, co-founder”