"They were quick to help me sort out my shipping issue and the canvases are great!"
"I have purchased many canvas's, and metal prints from CG Pro Prints. Their quality is consistently good, deliveries are short and they are quick to respond to any issues (a rare occurrence) with my orders."
"Always a great experience "
"Always great quality & great customer service!"
"I ordered 9 canvases through CG, 7 of the 9 had a flaws. I use to love this company for canvases but I am pretty upset about this order. I wanted to get this out to my clients ASAP and get this job closed and now I have to wait longer and get this figured out. "
"Great service with amazing prices "
"Every order with CG Pro Prints is completed to my satisfaction. My clients are always excited when they receive their photos, and I love that I can ship directly to their homes without the receipt accompanying the product. This company is perfect for photographers who want to sell their work."
"Great product! Never disappoints! "
"Only had an issue once but quality is superb"
"I couldn't be happier with CG Pro and their quality! "
"Always quality products at great prices. "
"Have been a customer since 2014 and have had very good service high quality prints - the new metal prints are exceptional- and great prices. Have never had any returns from my clients so all is good. "
"I love the product selection, quality and great service that CG Pro Prints offers to me and my clients. I would highly recommend to any pro photographer out there looking for a lab that knows what there doing! "
"Always great customer service and good turnaround for prints. I order many canvas pieces throughout the year and love the cost. I have received a handful of prints that are damaged or scuffed, which is frustrating. CGPro always replaces them with ease."
"I have had at least 50 customers over the years bring back canvas wraps that have fallen out of the frames and/or have come unglued and unfolded. As a business owner this has done irreparable damage to my reputation."
“Hi info-70659,
Thanks so much for sharing feedback. We are very sorry to learn of the issues you’ve experienced with your previous orders. We know how important it is to be able to depend on consistent quality for your clients, and are deeply sorry that this happened. It looks like our customer service manager has reached out to you by phone and email, but we’ve unfortunately been unable to get in touch with you. We absolutely want to resolve this for you, and have followed up with you in direct message and private email. We look forward to working with you.”
A rep from CG Pro Prints, , has responded:
“Hi Courtneypaal,
Thank you for emailing us about the concerns with your order. We apologize that several of your prints fell below our quality standards, and we understand the importance of having these replaced quickly for your clients. Our team has sent you a follow-up email so that we can assist ASAP with the replacements. ”