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Product & services pricing
0.00/5
Chance of future purchase:
0.00/5
Shipping & packaging:
4.35/5
Customer service:
4.08/5
Return/Replacement policy:
0.00/5

Verified
5/5

2018-01-08

Breath easy

"Great experience did not expect delivery so swiftly great company to deal with"


Verified
5/5

2018-01-07

Fast, efficient, accurate

"I needed to get a battery-operated CPAP quickly for an overnight, overseas flight. I'd had a terrible time communicating with my previous provider, even though they had a local office that I tried to visit after not being able to reach a live person by phone. So my sleep doctor recommended your website. I quickly found the info I needed, found the models my doctor had recommended, checked prices on several other websites just for laughs, and came back and placed my order. My doctor and the website coordinated on the required documentation, and my CPAP was shipped out, complete with the adapter I needed for my travels. I received it the next day, charged the battery, and tried it out overnight, with several days to spare before my trip. I just returned from three weeks away, having slept quite well throughout."

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Verified
5/5

2018-01-07

Always good service

"I have used cpap.com for supplies for a long time. I've always been happy with their service."

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Verified
5/5

2018-01-07

Z1 Travel CPAP

"The people that I spoke with initially were very helpful in helping me determining which travel CPAP machine was best for me and they were also very helpful when I called to get an adjustment made to the air pressure that I needed."

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Verified
4/5

2018-01-07

Rapid service

"Always reliable.

Comment form forces you to have so many characters so here are lots of them in a long, drawn out sentence that really is unnecessary but since they require it I'll just keep going along this line until my fingers get tired or I run out of gibberish to type. Now this is turning into an indictment of the web designers and marketers at CPAP.COM because they try to force customers to leave longer reviews. That is a bad thing. Apparently its not enough for them that you take the time to click stars. They want you to write a narrative and it has to be beyond "minimum characters". "At a boy" is not good enough. They want prose and lots of it. I hope this makes them happy. Sure makes me not want to use CPAP.COM again.
"

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Verified
5/5

2018-01-07

Excellent

"I ordered nose pillows for my resumed cpap. Although a bit pricey, I received excellent customer service. I will be reordering again."

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Verified
5/5

2018-01-06

Happy Customer

"Very happy with CPAP.com. The mask I ordered didn't work for me and the return couldn't have been easier. Front door pickup."


Verified
5/5

2018-01-06

Fast, easy, clear instructions

"Ordered online for cpap supplies first time. CPAP.com made it very easy to find my doctors information and get prescription information. Ordered was quickly filled and shipped. Great experience!"

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Verified
5/5

2018-01-06

Cpap Supplies

"Parts for my Cpap machine fit perfect. Head gear right on . Had a great experience !"


Verified
5/5

2018-01-05

New mask

"It was great and so fast and easy. He showed me just what I wanted and was able to answer all my questions."


Verified
1/5

2018-01-05

No insurance coverage!!

"Billed for unit when covered by Medicare!!"


Rep reply posted 2018-01-09
A rep from CPAP.com, CPAP.com, has responded:

“We are so sorry there was a misunderstanding regarding us not accepting insurance. A CPAP expert will be reaching out shortly!”


Verified
1/5

2018-01-05

No Return Policy

"The equipment they sell is not a universal or standard size. It doesn't fit my machine and they don't accept returns. I'm out $100, they're out my business for the rest of my life."


Rep reply posted 2018-01-09
A rep from CPAP.com, CPAP.com, has responded:

“We are so sorry you're having trouble getting the equipment you ordered to work with your machine. A CPAP expert will be reaching out shortly!”


Verified
5/5

2018-01-05

Resmed Swift FX headgear

"Ordered that, and a short hose earlier, both are correct for my mask, and they arrived in a timely manner."


Verified
4/5

2018-01-05

quick and easy

"Much better than other services I have used. will definitely do all my cpap shopping here."


Verified
5/5

2018-01-05

Glad to do business with you

"Easy to order and have exactly what I want and need."