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Product & services pricing
0.00/5
Chance of future purchase:
0.00/5
Shipping & packaging:
4.35/5
Customer service:
4.08/5
Return/Replacement policy:
0.00/5

Verified
1/5

2018-01-05

45 days and I didn´t receive my cpap I dont know where is, Nobody can tell me where is And the paid was made on time

"Bad, not recomendable, Last time"


Rep reply posted 2018-01-09
A rep from CPAP.com, CPAP.com, has responded:

“We are so sorry you had a negative experience receiving your equipment. A CPAP will be reaching out shortly!”


Verified
5/5

2018-01-04

Great Service

"I am a repeat customer, and I really like how logging in automatically brings up the products I have, allowing me to quickly re-order and get just what I need. Quick delivery, and I'm a very satisfied customer."

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Overall product shipping and delivery process

Verified
1/5

2018-01-04

Horrible

"They have good rip off techniques "

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Rep reply posted 2018-01-09
A rep from CPAP.com, CPAP.com, has responded:

“We are so sorry to hear you had a negative experience with our site. A CPAP expert will be reaching out shortly!”


Verified
5/5

2018-01-04

Good Response

"Ordered, notified and delivered as expected"

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Verified
5/5

2018-01-04

Just great Service

"Helpful, friendly and prompt. I save a lot of money compared to ordering through the Doctor!"

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Verified
5/5

2018-01-04

Awesome

"Everything I ordered showed up in a timely fashion thanks"


5/5

2018-01-04

Helpful

"Was very helpful and took care on my problem very fast."


Verified
5/5

2018-01-04

DreamStation Go works great.

"Ordered the DreamStation Go for business and recreational travel. So far it has done everything my home DreamStation unit does. Hoping Philips does eventually add an optional humidifier attachment. CPAP.com was excellent to deal with a well. Fast shipping and excellent service. I will order from CPAP.com again when the need arises. "

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Verified
5/5

2018-01-04

Really good service. Fluent communication and fash shipping

"Really good service. Fluent communication and fash shipping "

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Verified
5/5

2018-01-04

Friendly Helpful Service

"I wanted to replace my CPAP after 8 Years and wanted a new quiet auto CPAP that would also accept 12V DC input. I was recommended an IntelliPAP AutoAdjust CPAP Machine with SmartFlex from the staff at CPAP.com and received it less than a week later (Shipped from the US to New Zealand)

I have been using the unit now for over a month and am very happy with it. Good staff and a good unit.
"

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Verified
5/5

2018-01-03

Customer service above and beyond the expected

"I was sent the wrong part and should have noticed before opening the package but I opened it, threw away the packaging, realized it was wrong, installed it and tried to use it anyway so it isn't returnable. The company replaced it for free anyway. The chat person "Latoya" was helpful and patient."


5/5

2018-01-02

First time user

"LaToya was quick to respond and had all the information I needed."

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Verified
5/5

2018-01-02

"easy website, reasonable prices, fast delivery -- no complaints here!"


Verified
5/5

2018-01-02

Clap purchase

"The entire process was a smooth,professional experience!
Every question answered, equipment delivered as advertised the entire process was perfect
"


Verified
5/5

2018-01-02

Thank you

"Thanks for a great service. "