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Product & services pricing
0.00/5
Chance of future purchase:
0.00/5
Shipping & packaging:
4.35/5
Customer service:
4.08/5
Return/Replacement policy:
0.00/5

Verified
5/5

2017-12-28

Very Good customer servers

"The fella that answer my call was so nice and pleasant to work with. If he is a sample of your employee you can pick then very well."

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Verified
5/5

2017-12-27

Gift

"I bought this for my boss for Christmas. He loves it!!"


Verified
5/5

2017-12-26

La Toya P. was very kind with my issue and she understood my needs for this chat.

"An excellent experience. very good customer service"


Verified
5/5

2017-12-25

Wonderful experience all around!!!

"Great, user friendly site. Really affordable prices. Fast shipping & delivery. Well packaged products."

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Verified
5/5

2017-12-25

CPP the best place to go for your CPP needs

"Great experience. Staff were very helpful and not bound by rules but rather customer satisfaction. All centres should be like that but this is the best centre I have ever dealt with. Always in a great mode and always wanting to help made the experience tremendous. Even with the flood of Aug25 2017 they made sure I was looked after no matter how difficult it was."

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Verified
2/5

2017-12-25

BEST QUALLITY OF THE PRODUCTS BUT SHIPPING COSTS AND CUSTOMS RECHED DOUBLE OF THE PRICE OF THE PRODUCTS

"CPAP SHOP in the order did not reported about CUSTOM FEES and these were too many (150$). Also shipping costs with FED ex from UNITED STATES to GREECE were (44.72$) too much. Furthermore CPAP when the product reached to my custom (GREECE-Athens) did not want to pay shipping costs with FEDex in case I want to return the product back to shop (From GREECE to UNITED STATED) and to take a a refund.(And of course they will refund me only for the product and not for the shipping costs from United States to Greece-44.72$) Also generally If a product reached faulty to your destination their policy is : Please note that any associated shipping cost to return merchandise to CPAP.com is not covered in any warranty situation.

Finally I paid 250$ with the custom fees and firstly the order was 106,02$ from the shop. The same products in a shop near my house costs 200$.
"

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Rep reply posted 2017-12-28
A rep from CPAP.com, CPAP.com, has responded:

“We are so sorry to hear you had a negative experience with our site and shipping services. A CPAP expert will be reaching out shortly!”


Verified
5/5

2017-12-24

Happy customer

"Very pleased with service and product."

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Verified
5/5

2017-12-24

First experience

" My contact person explain the difference between the mask and made a recommendation on what was most popular unit in the way the differences from what the doctor had told me and it's worked out great "


Verified
5/5

2017-12-23

Control Knob

"Only place I could find Knob to CPAP machine. Price was good, shipping was fast. Customer service was great.
"

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Verified
5/5

2017-12-22

I am very happy with my new CPAP mask.

"Once I faxed the prescription. I got my order in three days. It was broken and your company send me a new on over night mail. I am very happy with your service."


swe
5/5

2017-12-22

Excellent service.

"Called CPAP for two questions; they answered my questions. They were very friendly and helpful in ordering the items I needed. I highly recommend CPAP.com."


Verified
5/5

2017-12-22

Thank cpap customer service LaToya P patient and meticulous service

"I'm a Chinese user, So it's a challenge for me to get down on the CPAP website. Today I placed the order. LaToya P not only helped me solve the payment problem, but also told me carefully that te tube brush type was wrong. This is really not a model of the wrong small thing, this is a conscientious and responsible spirit of service, to treat the customer's attitude of responsibility! I have reason to believe that LaToya P is not the first time so careful to help users. Thank you for CPAP thanks to LaToya P for letting a user feel warm in China. Thank you very much."

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Verified
5/5

2017-12-21

Great

"Very easy to order and friendly people"


Verified
5/5

2017-12-21

PLEASANT

"Excellent telephone assistance. No pressure to buy other items.
Quick shipping. Excellent.
"


Verified
4/5

2017-12-21

New Travel CPAP

"The unit arrived very quickly. We're taking off for two weeks in London on the 3rd of January and packing this unit will be much easier than the old one. Will see how it does. Haven't used it at home, other than to try it out and make sure everything works.
"