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Product & services pricing
0.00/5
Chance of future purchase:
0.00/5
Shipping & packaging:
4.35/5
Customer service:
4.08/5
Return/Replacement policy:
0.00/5

Verified
5/5

2017-10-26

Fantastic service.

"took care of all my needs plus. "


Verified
5/5

2017-10-25

Excellent Service

"CPAP.Com's site is very user friendly which is a plus for us that are not very computer savvy. They promptly filled and shipped my ordered item. "

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Overall product shipping and delivery process

Verified
4/5

2017-10-24

Came prompt and complete

"I had a little problem finding the correct filters for my machine, but found something with the exact measurements as my filter. The other items were easy. I was very happy that my order came in four days. The order was complete and all the proper items for my CPAP machine."

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Verified
5/5

2017-10-24

CPAP.com Review 10/17

"Ordering and package receiving was seamless."


Verified
5/5

2017-10-24

CPAP 2017

"Excellent prices and fast delivery"

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Verified
3/5

2017-10-24

Order on hold?

"I placed my order and was given a expected delivery date. I never got a tracking number, and when the date that I was expecting my product came and still no product I called the company to ask them status, they told me that my prescription that I uploaded online did not get attached to the order properly so my order has been on hold all that time. No one called or tried to contact me??? once I did talk to a live person they helped expedite it to me at their cost, but this should have never happened in the first place."

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Rep reply posted 2017-10-24
A rep from CPAP.com, CPAP.com, has responded:

“We are so sorry to hear you had a negative experience with our site. A CPAP expert will be reaching out shortly!”


Verified
5/5

2017-10-23

Experience was first rate

"Item arrived in quick fashion, was as described, and is in use doing the job well."

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Verified
5/5

2017-10-23

Superior

"I was fortunate to have a pleasant and knowledgeable person assist me. Very patient and customer-service oriented!"


Verified
5/5

2017-10-23

First of all, the people were great who work there!

"They explained what I needed, prescription and how to send it. My doctor gave me he script. I ordered my mask .
I love the whole experience. Love my mask. Thank you all
"

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Verified
5/5

2017-10-22

Good prompt service.

"My new acpap arrived when they said it would. It was easy to set up and works very well."


Verified
2/5

2017-10-22

slow slow slow

"slow, never got fax to the dr"


Rep reply posted 2017-10-23
A rep from CPAP.com, CPAP.com, has responded:

“We are so sorry you had a negative experience with our site. A CPAP expert will be reaching out shortly!”


Verified
5/5

2017-10-22

CPAP.com; my new supplier!

"Prices are very good, customer service was great, product is great, delivery was on time. The whole process was easy, hassle free and I'll be using CPAP.com for all future needs."

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Verified
5/5

2017-10-22

"Quick ship, as described, return shopper"


Verified
1/5

2017-10-22

The part does not fit our machine for the in-house purpose that I requested.

"I want to return the part I bought. It in no way fits the machine even for it's purpose to use a car battery."


Rep reply posted 2017-10-23
A rep from CPAP.com, CPAP.com, has responded:

“We are so sorry to hear you had an issue with your product. A CPAP expert will be reaching out shortly!”


Verified
3/5

2017-10-22

"Had a difficult time ordering."


Rep reply posted 2017-10-23
A rep from CPAP.com, CPAP.com, has responded:

“We are so sorry to hear you had a negative experience with our ordering process. A CPAP expert will be reaching out shortly!”