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Product & services pricing
0.00/5
Chance of future purchase:
0.00/5
Shipping & packaging:
4.35/5
Customer service:
4.13/5
Return/Replacement policy:
0.00/5

Verified
2/5

2017-10-30

Bad customer service

"Explained on the phone I needed a machine that was sensitive as I had auto immune and that I was self paying , not once did they tell me about the resmed cpap for ladies . It was the same price as the regular one so it would have been no issue to purchase it. When I called after it was delivered because I had opened the box they would not let me return it and get the pink ladies one . Terrible customer service. Now I'm stuck with one I don't want ."

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Rep reply posted 2017-10-30
A rep from CPAP.com, CPAP.com, has responded:

“We are so sorry to hear you had a negative experience with us. A CPAP expert will be reaching out shortly!”


Verified
5/5

2017-10-30

CPAP Iinverter for Battery backup

"Excellent cust. Svc. & product."


Verified
5/5

2017-10-29

Easy to Order

"It was very easy to order a new mask. I needed a prescription from my doctor and CPap.com took care of everything. I received the masked in a timely manner. Very Pleased and I would use this company again."

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Verified
4/5

2017-10-29

love it!!

"this is a great product. my only problem is that i'm sensitive to the synthetic material of the head gear. i have to deal with itching and irritation but a good night's sleep is more important. i'd like to suggest a cotton option for the head gear."


Verified
1/5

2017-10-29

Still waiting for delivery

"Never received my order. Waiting "


Rep reply posted 2017-10-30
A rep from CPAP.com, CPAP.com, has responded:

“We are so sorry to hear there was an issue with your shipment. A CPAP expert will be reaching out shortly!”


Verified
5/5

2017-10-28

Great CS

"Front desk workers were very pleasant and knowledgeable "


Verified
5/5

2017-10-27

Great service

"Placed order and witin 3 days got replacement part. Also received technical advice from rep. Great job "

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Rep reply posted 2017-10-27
A rep from CPAP.com, CPAP.com, has responded:

“We are so sorry to hear you had a negative experience with our site. A CPAP expert will be reaching out shortly!”


Verified
5/5

2017-10-27

Quick response!

"I needed the power unit immediately because my existing unit wires were shorting and could not be repaired. I ordered the unit and it was delivered the next morning. Thus, I only spent one night without being able to use the CPAP. Also, your internet site made it clear the this was the power unit I needed for my CPAP."


Verified
5/5

2017-10-27

Excellent Service!

"I order a power cord and your staff was able to get it to me the next day. Great friendly fast service! "


Verified
5/5

2017-10-27

Suprr fast shipping.

"Silicon gasket got torn on my old mask. Ordered the replacement the next morning. Received shipment one day later. Only had to spend one night without my CPAP. Very happy customer. "


Verified
5/5

2017-10-27

Value

"Great value vs. the other twenty or so CPAP sellers out there. "


Verified
4/5

2017-10-26

CPAP - Jim T

"Overall I am very pleased with the CPAP so clean the only concern I have is the level of noise that it makes during the process for the 10 minutes. I was wondering if the noise level is supposed to be rather high."

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Verified
5/5

2017-10-26

Excellent customer service

"I spoke to a customer service representative shortly after receiving the product I ordered. He was cordial and helpful, and willing to get me the precise answer I needed."

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Verified
5/5

2017-10-26

Good Customer Service

"The power supply on my CPAP machine died. I also needed new mask and supplies which required a prescription. I gave CPAP.com the name of my doctor and phone number and they handled the rest. I was dealing with a few local suppliers where I live--they were a disaster. Glad I found this Company. Excellent customer service. I recommended them to my wife and would recommend that anyone reading this review give them a shot."

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Verified
5/5

2017-10-26

Good product, great service

"Needed CPAP wipes and CPAP.com got them to me quickly, easy to use. Great service."

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