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Product & services pricing
0.00/5
Chance of future purchase:
0.00/5
Shipping & packaging:
4.35/5
Customer service:
4.13/5
Return/Replacement policy:
0.00/5

Verified
5/5

2017-06-18

Great personal customer service

"I called with questions about my CPAP mask. the person I talked with knew the answer to my questions without any hesitation. He knew his products. I got what I needed and he helped save some to boot. "

Detailed Review Benchmark + -
[COPY] Recommendations
Overall customer service
Overall product shipping and delivery process

Rep reply posted 2017-06-20
A rep from CPAP.com, CPAP.com, has responded:

“Awesome! Thanks for the excellent review! Call us anytime you need assistance.”


Verified
5/5

2017-06-18

Seamless

"Easy troublefree experience "


Rep reply posted 2017-06-20
A rep from CPAP.com, CPAP.com, has responded:

“That's great to hear, thanks for leaving a review. Sleep well!”


Verified
4/5

2017-06-18

Great service.

"My online experience was great because it was simplistic and the site really allowed me to monitor my purchase without the inconvenience of waiting on the line for an operator. "


Rep reply posted 2017-06-20
A rep from CPAP.com, CPAP.com, has responded:

“Thanks for taking the time to leave a review. We appreciate it! :)”


Verified
5/5

2017-06-17

Great selections and service

"Took months to get the correct power cord from my insurance contract provider, had it from cpap.com in a week"


Rep reply posted 2017-06-20
A rep from CPAP.com, CPAP.com, has responded:

“We appreciate your review and your business! It is our pleasure to assist you.”


Verified
5/5

2017-06-17

Great customer service

"Since it was our first time buying directly from Cpap.com we had many questions and a customer service representative was very patient with and answered all them. "


Rep reply posted 2017-06-20
A rep from CPAP.com, CPAP.com, has responded:

“We're so happy you had a fantastic experience with us. Please don't hesitate to see us again!”


Verified
5/5

2017-06-17

A good experience!

"I don't do much online shopping, however CPAP was able to provide the item I needed in short order and at a reasonable price. Thank you. "

Detailed Review Benchmark + -
[COPY] Recommendations

Rep reply posted 2017-06-20
A rep from CPAP.com, CPAP.com, has responded:

“We're glad to hear that. Thanks for shopping with us.”


Verified
4/5

2017-06-16

Saved the day!!

"Ok...same old story, Insurance denies coverage of Cpap supplies, gurl panics, and finds CPap.com and they had the supplies, got it here quickly, and I didn't pay an arm and a leg. Highly recommend. "

Detailed Review Benchmark + -
[COPY] Recommendations
Overall customer service
Overall product shipping and delivery process

Rep reply posted 2017-06-20
A rep from CPAP.com, CPAP.com, has responded:

“Awesome! Thanks for being our customer. Sleep well!”


Verified
4/5

2017-06-16

Very good performance

"Ordered some CPAP supplies at good prices, received them quickly. As I was going out of town, it was nice to get them so fast!"


Rep reply posted 2017-06-20
A rep from CPAP.com, CPAP.com, has responded:

“We're glad to hear that. Thanks for shopping with us.”


Verified
4/5

2017-06-16

Very good buying experience

"Very good buying experience, would purchase again from company."


Rep reply posted 2017-06-20
A rep from CPAP.com, CPAP.com, has responded:

“Thank you for leaving a review, we're so glad you had a positive experience with us!”


Verified
5/5

2017-06-16

Happy Customer

"I really felt good receiving my supplies at such an affordable price. I pay more for my supplies via using my healthcare insurance, I will from this day forward be ordering my supplies from you. The shipping was great no problems. Thank you for your service. Very satisfied customer. "


Rep reply posted 2017-06-20
A rep from CPAP.com, CPAP.com, has responded:

“Thank you for your business and your kind words!”


Verified
5/5

2017-06-16

Great

"Service was quick and efficient. Ordering online was quick & easy."


Rep reply posted 2017-06-20
A rep from CPAP.com, CPAP.com, has responded:

“We're so glad you had a positive experience with us!”


Verified
5/5

2017-06-16

very easy to order, good value, prompt to ship

"just got my first CPAP machine.
CPAP.COM made it easy and at a great price.
took three tries to find the right mask.
doing well now.
"


Rep reply posted 2017-06-20
A rep from CPAP.com, CPAP.com, has responded:

“Thanks for the kind words. We're so happy to be able to assist you with your CPAP needs. Please feel free to reach out anytime.”


Verified
5/5

2017-06-15

Great Selection and Service! Great Prices!

"We are on Medicare and an 'approved provider.' They couldn't provide us with a decent chin strap, the only one they carried was a M.deSade horror, that was hot and uncomfortable. Their attitude was 'take it or leave it' it's the only one we carry.
We tried CPAP.com, they had a wide select of models and prices, including the very one we use. We ordered them, they arrived much faster than we expected, and will always get them from CPAP.com. Perfect! And LOW priced too!
Our only regret is that we can't have CPAP.com as our 'approved provider;' they are service oriented, have wonderful people, answer the phone, are helpful, and totally unlike our approved provider.
"

Detailed Review Benchmark + -
[COPY] Recommendations
Overall customer service
Overall product shipping and delivery process

Rep reply posted 2017-06-20
A rep from CPAP.com, CPAP.com, has responded:

“Thanks for the excellent review! Call us anytime you need assistance.”


Verified
5/5

2017-06-15

Excellent

"Customer service couldn't have been better."


Rep reply posted 2017-06-20
A rep from CPAP.com, CPAP.com, has responded:

“We are pleased to hear that you are happy with our service! Thank you for shopping with us! Sleep well.”


Verified
5/5

2017-06-15

well done

"came quickly and was as listed."


Rep reply posted 2017-06-20
A rep from CPAP.com, CPAP.com, has responded:

“Thanks for leaving a review. We appreciate it!”