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Product & services pricing
0.00/5
Chance of future purchase:
0.00/5
Shipping & packaging:
4.35/5
Customer service:
4.13/5
Return/Replacement policy:
0.00/5

Verified
5/5

2017-06-22

Excellent Customer Service and Product

"The ease of ordering on-line a new replacement travel cpap was remarkable. The customer service and contact is one of the best experiences, I highly recommend this retailer. I will always be a repeat customer the whole process was simple and very easy. My surprise on how quiet and efficient the new cpap is an added bonus. "


Verified
4/5

2017-06-20

easy to order

"I found the CPAP experience easy. Online reviews were very helpful. "

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Verified
5/5

2017-06-20

Total Satisfaction, as always

"I have never been less than completely satisfied with a transaction with CPAP.com. They have the products I want, at prices far lower than I could get here in Canada. I was looking for new headgear for my Zest mask, but because of a sale, the Zest Q mask with headgear was a far better buy. The Zest Q is quieter than my Zest mask, and I'm delighted with it. CPAP.com describes products very well, and their customer service is excellent. I wish every online vendor were as excellent as CPAP.com."

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Rep reply posted 2017-06-20
A rep from CPAP.com, CPAP.com, has responded:

“Thank you so much for taking time to review your experience. We are pleased to hear that you are happy with pricing and service! Thank you for shopping with us! Sleep well.”


Verified
5/5

2017-06-20

Another good expreience

"Found what I wanted on the website, it told me to contact by phone, phone assistance provided better pricing that the website, was told I needed a new Rx, they sent me the forms and walked me through the process, order arrived a few days later. Everything went smooth and IO really enjoy the new gear."

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Rep reply posted 2017-06-20
A rep from CPAP.com, CPAP.com, has responded:

“Awesome! That's great to hear. We're so happy you had a fantastic experience with us. Sleep well!


Verified
5/5

2017-06-20

Hose Huggy

"My order was received quickly and was exactly as described. It's a great replacement for the ace bandage wrap I was using; so much easier to replace hoses now and no cold water/steam blowing on my face."


Rep reply posted 2017-06-20
A rep from CPAP.com, CPAP.com, has responded:

“That's great to hear! We hope to do more business with you in the future.”


Verified
5/5

2017-06-20

Great Experience with CPAP.com

"I ordered a humidifier module for my CPAP machine. I did not realize I had to get a doctor's note but I did and thought...this is not so easy. I spoke to the team at CPAP.com and they told me they track down the doctor's note as part of their process. HUGE relief. Their team worked their way through the world of Kaiser and secured the note and a few days later I had my humidifier module up and running. Excellent service and I am happy to give them 5 starts.

RBF
"


Rep reply posted 2017-06-20
A rep from CPAP.com, CPAP.com, has responded:

“This is great to hear! Glad we were able to assist - please feel free to reach out to us anytime. :)”


Verified
5/5

2017-06-19

Best option around.

"I was purchasing a camper and I go to places that may not have electric hookups. Everything I found was some type of battery (without cables no less) to operate a CPAP machine. Batteries were expensive and you needed to charge them daily. I guess sitting around camp isn't an option...drive somewhere to charge your battery. Then I found CPAP.com. They have a DC to DC converter that can connect directly to your car battery or, as I did, install a 12 V outlet to run off of the trailer battery. The trailer battery charges with a solar panel. Perfect match at less than 1/3 the cost of the other batteries."

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Rep reply posted 2017-06-20
A rep from CPAP.com, CPAP.com, has responded:

“We're glad to hear that. Sleep well!”


Verified
5/5

2017-06-19

No red tape!

"Tried to get new hose from my doctor and they wanted me to do a whole new sleep study to the tune of $6,000 out of pocket. All I needed was a hose. I know I need a Cpap but I just wanted a non-moldy hose. Thanks for making it so easy."


Rep reply posted 2017-06-20
A rep from CPAP.com, CPAP.com, has responded:

“We are glad we could assist you with your CPAP needs, sleep well!”


Verified
5/5

2017-06-19

Easy Site to Use

"I had been looking for a specific CPAP Pillows Mask and found it inline. It was brand new on the market, but ordered and recieved it in very good time. The site was easy to use and very helpful if anything was wrong."

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Rep reply posted 2017-06-20
A rep from CPAP.com, CPAP.com, has responded:

“Thanks very much for your business and your kind words!”


Verified
4/5

2017-06-19

Renew my own personal inventory

"Was cheaper to buy directly from you , than through my normal supplier."

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Rep reply posted 2017-06-20
A rep from CPAP.com, CPAP.com, has responded:

“This is great to hear! Glad we were able to assist you.”


Verified
5/5

2017-06-19

Very satisfied

"Received product very quickly and at a good price. "


Rep reply posted 2017-06-20
A rep from CPAP.com, CPAP.com, has responded:

“We're glad to hear that. We hope to do more business with you in the future.”


Verified
5/5

2017-06-19

Excellent, as usual

"They have what I want, at a fair price, and ship it ASAP - well packaged and traceable. I can't ask for much more than that! "


Rep reply posted 2017-06-20
A rep from CPAP.com, CPAP.com, has responded:

“We appreciate the review! Thanks for shopping with us.”


Verified
5/5

2017-06-19

Review

"Great experience with CPAP online order"

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Rep reply posted 2017-06-20
A rep from CPAP.com, CPAP.com, has responded:

“That's great to hear! Thanks for shopping with us.”


Verified
5/5

2017-06-19

Best shopping experience...

"Since my Husband has been on a CPAP I have done the shopping for his supplies...I have shopped all of the popular ones and not had good experiences. ...I've been impressed with the shipping so far, been there earlier than expected. "


Rep reply posted 2017-06-20
A rep from CPAP.com, CPAP.com, has responded:

“We appreciate the review! Call us anytime you need assistance.”


Verified
5/5

2017-06-19

Great

"Perfect in all respects . "


Rep reply posted 2017-06-20
A rep from CPAP.com, CPAP.com, has responded:

“We are happy to help. Sleep well!”