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Product & services pricing
0.00/5
Chance of future purchase:
0.00/5
Shipping & packaging:
4.35/5
Customer service:
4.13/5
Return/Replacement policy:
0.00/5

Verified
5/5

2017-06-30

Wonderful Shopping & Shipping Experience

"Easy shopping with CPAP and perfect shipping tracking and accuracy in delivery"

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Verified
2/5

2017-06-30

You refused my prescription issued by a government hospital in Hong Kong.

"Very bad experience. You refused my prescription"


Rep reply posted 2017-07-05
A rep from CPAP.com, CPAP.com, has responded:

“We are so sorry to hear you had a poor experience. We want to do everything we can to improve your time with CPAP.com. A CPAP expert will be reaching out shortly!”


Verified
1/5

2017-06-28

You sent the Wrong Mask. This makes 3 times now.

"Very poor service Terry Lutes
"

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Rep reply posted 2017-06-29
A rep from CPAP.com, cpap5, has responded:

“Hi Terry, thank you for taking time to leave us a review. We appreciate your feedback and we want to improve your experience. A CPAP expert will be reaching out soon!”


Verified
1/5

2017-06-28

out of touch with clients

"The company does not listen to the client, I cancel the the shipments 2 times and still getting the items and bills on the mail.
I call to by another item the customer service does not have the prices or do not how much is an item. finally I deal with a person that took care of my request but it was too late and the first shipment was not possible to return.
the items the company keep sending are not items I order. and I have to pay for it.
"

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Rep reply posted 2017-06-29
A rep from CPAP.com, cpap5, has responded:

“We appreciate your feedback and are deeply saddened to hear of your experience. Your business is greatly appreciated and a CPAP expert will be reaching out soon!”


Verified
5/5

2017-06-27

So convenient !!!

"The person I spoke with was very helpful. Knew immediately what supplies I needed. Thanks for making ordering so easy."

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Verified
5/5

2017-06-27

Excellent service

"While on a trip I noticed I accidentally left a piece at home. I contacted cpap.com and they sent me the piece to my hotel. It arrived the next day. "


Verified
5/5

2017-06-27

Easy to shop, quick shipping

"I ordered a replacement part for my CPAP machine from this site. It was easy to find on the site, and the order shipped quickly. The attachment made my CPAP machine even easier to travel with. I didn't use the water reservoir anyway, so the cap made the compact machine even more so."


Rep reply posted 2017-06-29
A rep from CPAP.com, CPAP.com, has responded:

“Thank you for taking the time to leave us a review! We are so glad to hear the process was easy and that you found the right product. Have a great night's rest!”


Verified
5/5

2017-06-27

Mask Delivery

"Great service quick delivery "


Verified
5/5

2017-06-26

ok

"ok, recibido sin problemas y en el plazo"


Verified
5/5

2017-06-26

Grrrrrrreat

"My old headgear died. Cpap.com came thru"


Verified
5/5

2017-06-25

Vacation saver

"My old machine quit a week into a month long vacation you guys saved the day with overnight shipping. "


Verified
5/5

2017-06-25

CPAP

"Outstanding how quite it is."


Verified
5/5

2017-06-24

perfect

"was very excited bout the onphone customer servixe and the ontimw delivery"

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Verified
5/5

2017-06-24

Great service

"Easy order and quick delivery.
"


Verified
5/5

2017-06-24

Excelent service!

"I couldn't be happier with the service I received from Meagan. She was knowledgeable, not pushy, and knew her products well. I received my order 2 days later!"