ResellerRatings
Store Ratings Best/Worst Stores Stores by Category Top reviewers FAQs
For Companies

Full Rating Profile + -

Product & services pricing
0.00/5
Chance of future purchase:
0.00/5
Shipping & packaging:
4.35/5
Customer service:
4.13/5
Return/Replacement policy:
0.00/5

Verified
5/5

2017-05-13

Good purchase experience

"Easy to order. Shipping done quickly. "


Rep reply posted 2017-05-16
A rep from CPAP.com, CPAP.com, has responded:

“Thank you for shopping with us! Sleep well.”


Verified
5/5

2017-05-13

Helpful Shannon

"A lady named " Shannon " helped me and was really professional and kind. I appreciated her !!
Thanks, Shannon.

To whomever,
Please don't put me on any e-mail list. I've had my c-pap for 20 years and am getting along just fine. IF I need anything, I will contact you !! Thank you.

John

"


Rep reply posted 2017-05-16
A rep from CPAP.com, CPAP.com, has responded:

“Awesome! We are happy to help. Sleep well!”


Verified
5/5

2017-05-13

Great service

"Everything is right on time and good quality "


Rep reply posted 2017-05-16
A rep from CPAP.com, CPAP.com, has responded:

“We're glad to hear that. We hope to do more business with you in the future.”


Verified
5/5

2017-05-13

New machine

"Received it promptly and I love the way the humidifier attaches to the machine and how easy it is to remove it if I do not want to use humidification"


Rep reply posted 2017-05-16
A rep from CPAP.com, CPAP.com, has responded:

“Thanks for the review and for shopping with CPAP.com.”


Verified
5/5

2017-05-13

Gel Mask

"I ordered on line and had no problem, delivery was timely and I am very satisfied. Thank You "

Detailed Review Benchmark + -
[COPY] Recommendations

Rep reply posted 2017-05-16
A rep from CPAP.com, CPAP.com, has responded:

“We're glad to hear that. We hope to do more business with you in the future.”


Verified
5/5

2017-05-13

"with a little help from one of your customer service reps. Placing my first order was very easy"


Rep reply posted 2017-05-16
A rep from CPAP.com, CPAP.com, has responded:

“Awesome! We are happy to help. Sleep well!”


Verified
5/5

2017-05-12

Quick & Fast

"Ordered a part that I couldn't find where I was sold my machine. Ordered it and in a couple of minutes I received an email informing me my order was shipped. Received it in a couple of days. Awesome website to order parts. The quality of the product is also excellent. "


Rep reply posted 2017-05-16
A rep from CPAP.com, CPAP.com, has responded:

“Thanks very much for your business and your kind words!”


Verified
2/5

2017-05-12

Sad

"The equipment I recieved didn't work for me and didn't fit my other gear although it said it was for my rested unit.. I had to open to find tjis out, therefor I can not return it... :("

Detailed Review Benchmark + -
[COPY] Recommendations
Overall product shipping and delivery process

Rep reply posted 2017-05-12
A rep from CPAP.com, cpap5, has responded:

“Thank you for your review. We are sorry to hear of your concerns! A CPAP expert will be reaching out to you!”


Verified
5/5

2017-05-12

a great shopping experience

"I called I asked for some items and they were shipped ---
the prices were reasonable shipping was timely and I am very pleased
with the results I will come back for more stuff
"


Rep reply posted 2017-05-16
A rep from CPAP.com, CPAP.com, has responded:

“Thank you for shopping with us! We're happy we could provide you with a great experience!”


Verified
5/5

2017-05-11

CPAP Customer

"I mormally order online but this time I had questions as to what to order. I called and spoke to a knowledgeable representative and she told which product would work with my particular CPAP. "

Detailed Review Benchmark + -
[COPY] Recommendations
Overall customer service
Overall product shipping and delivery process

Verified
5/5

2017-05-11

Great partner in healthcare

"Filters were better than expected and cheaper too"


Verified
5/5

2017-05-11

Excellent to deal with

"Very friendly and professional people. Will definitely deal with again. "


Verified
5/5

2017-05-10

GREAT customer service...

"Thank you for navigating me through these uncharted waters! i learned a lot, and not just about this purchase! Thank you!"

Detailed Review Benchmark + -
[COPY] Recommendations
Overall customer service
Overall product shipping and delivery process

Verified
5/5

2017-05-09

Great deal. Awesome service!

"After trying to be cheated by two different local suppliers of medical equipment, I decided to look online and found CPAP.com. They were able to deliver the equipment I needed for a far better price. They even set my new CPAP machine to my prescription, so it was ready to use out-of-the-box!
"

Detailed Review Benchmark + -
[COPY] Recommendations
Overall product shipping and delivery process

Verified
5/5

2017-05-09

Saved Money and Speedy Delivery

"I was very happy to find the individual parts I needed to adapt my travel battery from the old CPAP to the new CPAP. I saved several hundred dollars! The parts arrived quickly and worked. Thanks!"

Detailed Review Benchmark + -
[COPY] Recommendations
Overall product shipping and delivery process