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Product & services pricing
0.00/5
Chance of future purchase:
0.00/5
Shipping & packaging:
4.30/5
Customer service:
3.99/5
Return/Replacement policy:
0.00/5

Verified
5/5

2017-05-04

Goto Source

"Love this store. Fast and easy to use"

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Overall customer service
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Rep reply posted 2017-05-08
A rep from CPAP.com, CPAP.com, has responded:

“Thanks very much for your business and your kind words!”


Verified
5/5

2017-05-04

GREAT little machine !!!

"GREAT little machine. My big (high price) machine quit & during the time to get insurance to pay, I brought this one. Works great, I keep in the camper and use it when I travel etc. Love having it, customer service is great also, if and when you feel a need for them. "


Rep reply posted 2017-05-08
A rep from CPAP.com, CPAP.com, has responded:

“Glad we could assist with your CPAP needs. Please feel free to reach out anytime.”


Verified
5/5

2017-05-04

Great service

"Affordable, quick,and knowledgeable "

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Rep reply posted 2017-05-08
A rep from CPAP.com, CPAP.com, has responded:

“Thanks for shopping with us! We are pleased to hear that you are happy with pricing and service.”


Verified
5/5

2017-05-02

FAST !

"I got what I wanted really fast."

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Rep reply posted 2017-05-08
A rep from CPAP.com, CPAP.com, has responded:

“Thanks for the review, glad we could be of service to you!”


Verified
5/5

2017-05-02

Parts Found

"I was unable to find the replacement part that I needed locally without making two appointments. I just needed a strap for my AirFit P10 Nasal Pillow System. I am happy to have found your site."


Rep reply posted 2017-05-08
A rep from CPAP.com, CPAP.com, has responded:

“Thank you for shopping with us! We're happy we could provide you with a great experience!”


Verified
5/5

2017-05-01

Great Products/ Great Price

"Found this gem online. I am able to order my exact supplies at an extremely cheaper cost than where I was having to order them. The online staff is also very helpful with all the questions I ask. I will be doing all my business with this company in the future!"

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Rep reply posted 2017-05-08
A rep from CPAP.com, CPAP.com, has responded:

“Thanks so much for the positive feedback. We are pleased to hear that you are happy with pricing and service! Thank you for shopping with us!”


Verified
5/5

2017-05-01

1st time buyer

"To start with I thought they had a great selection of supplies and great PRICES! Customer service was just as good. They contacted my Dr for me and notified me every step of the process. My package arrived in a timely manner and I found the product to be of excellent quality."

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Rep reply posted 2017-05-01
A rep from CPAP.com, CPAP.com, has responded:

“Thank you so much for taking time to review your experience. We are pleased to hear that you are happy with pricing and service! Thank you for shopping with us! Sleep well.”


Verified
5/5

2017-05-01

My order

"Awesome ..easy affordable."


Rep reply posted 2017-05-01
A rep from CPAP.com, CPAP.com, has responded:

“Thanks for the review and for shopping with us.”


Verified
5/5

2017-05-01

All came together

"After several local suppliers refused to order the Z1 Auto travel cpap, cpap.com came through."

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Rep reply posted 2017-05-01
A rep from CPAP.com, CPAP.com, has responded:

“We're glad to hear that. We hope to do more business with you in the future.”


Verified
5/5

2017-05-01

Great Service

"Fair pricing and fast delivery. Just what I needed when my local supplier could not fill my request!"

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Rep reply posted 2017-05-01
A rep from CPAP.com, CPAP.com, has responded:

“Thank you so much for taking time to review your experience. We are pleased to hear that you are happy with pricing and service! Thank you for shopping with us! Sleep well.”


Verified
5/5

2017-04-30

good job

"Everythins is what you said it would be. Refreshing"


Rep reply posted 2017-05-01
A rep from CPAP.com, CPAP.com, has responded:

“We appreciate the review! Call us anytime you need assistance.”


Verified
5/5

2017-04-30

Great service

"Replacement humidifier arrived promptly and solved the problem. I had been struggling with for some time with an intermittent humidifier. Sleeping much better."

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Rep reply posted 2017-05-01
A rep from CPAP.com, CPAP.com, has responded:

“We're glad to hear that. We hope to do more business with you in the future.”


Verified
5/5

2017-04-30

Good Service

"The machine was not working correctly. It kept shutting off. They send a replacement machine right away"


Rep reply posted 2017-05-01
A rep from CPAP.com, CPAP.com, has responded:

“Thank you for shopping with us! We're happy we could provide you with a great experience!”


Verified
5/5

2017-04-30

resmed mask

"Just what I needed! Fits great! Fast shipping & packaged well. I compared prices with other sites and couldn't find one cheaper."


Rep reply posted 2017-05-01
A rep from CPAP.com, CPAP.com, has responded:

“We're so happy you had a fantastic experience with us. Please don't hesitate to see us again!”


Verified
1/5

2017-04-30

Bad customer service

"Ordered two claps and was not told breathing gear did not come with it.Ok I can live with it.Ordered 2 masked and had it overnighted on ups on my account.Told sales person if any problems call. No next day air or call.Called back and gave them a other ups account for shipping and explained what happened and was told it would be handled and a call if there was a problem.Next day no mask no call.Call back and was told it would ship that day. Called later to find out if it was shipped and person handling this matter did not call back.Masks arrived next day but one was defective. I give up."

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Rep reply posted 2017-05-08
A rep from CPAP.com, CPAP.com, has responded:

“Thank you for taking time to write a review. We appreciate your feedback! A CPAP expert will be reaching out shortly.”