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Product & services pricing
0.00/5
Chance of future purchase:
0.00/5
Shipping & packaging:
4.40/5
Customer service:
4.12/5
Return/Replacement policy:
0.00/5

Verified
5/5

2023-04-06

Amazing Customer Service

"I placed my order 20 to 25 minutes before overnight cut off for next day delivery. The shipment was delivered to my home before 10am the following morning. I didn't think it would make and I would not have been disappointed. Thank you!

George N.
"

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Rep reply posted 2023-04-06
A rep from CPAP.com, CPAP.com, has responded:

“Hello,
We're so glad to hear that you received your order in a timely manner! Thanks for sharing your experience with us and please let us know if there is anything else we can assist you with.


Verified
5/5

2023-03-23

Outstanding Service!

"Karen was competent, compassionate and very patient with me. I am very pleased with her service and my experience with her."

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Rep reply posted 2023-03-23
A rep from CPAP.com, CPAP.com, has responded:

“Thanks so much for sharing your experience with us! Please let us know if there is anything else we can assist you with.”


Verified
5/5

2023-03-18

Exceptional Customer Service

"As a senior with hearing problems it was appreciated the time and consideration offered by your staff to my call to be able to place my order and respond to my questions and concerns. Will definitely encourage any of my acquaintances to deal with cpap.com from Texas. Five star services from my customer service representative. Tks Rick Lane "

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Rep reply posted 2023-03-21
A rep from CPAP.com, CPAP.com, has responded:

“Hi Rick,
Thanks so much for letting us know that you received the level of service and care you deserve! Also, thanks in advance for any recommendations, we appreciate your business and hope to hear from you again soon.”


Verified
5/5

2023-03-16

Order # 688593

"The CPAP representative with whom I spoke via phone (your toll free number) was very helpful, friendly and professional. He helped me figure out how to get my order filled in a better and more timely manner. I truly appreciated his assistance. "

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Rep reply posted 2023-03-16
A rep from CPAP.com, CPAP.com, has responded:

“We're glad you received the needed assistance. Thanks for sharing your experience with us and please let us know if there is anything else we can assist you with.”


Verified
5/5

2023-03-13

Great service

"promt courteous service to order"

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Rep reply posted 2023-03-14
A rep from CPAP.com, CPAP.com, has responded:

“That's great! Thanks for sharing your experience with us. We hope to hear from you again soon.”


Verified
5/5

2023-03-11

excellent Service

"my sales person was Excellent "

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Rep reply posted 2023-03-13
A rep from CPAP.com, CPAP.com, has responded:

“That's great! We hope to hear from you again soon.”


Verified
5/5

2023-03-01

Wonderful customer service

"I called twice today with several questions and everyone was patient in helping me pick out my supplies. Korinne was great in helping me place my order and insuring that I got all the supplies that I needed."

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Rep reply posted 2023-03-02
A rep from CPAP.com, CPAP.com, has responded:

“Hello,
Thanks so much for sharing your experience with us. Please let us know if there is anything else we can assist you with.”


Verified
5/5

2023-02-28

It was a good experience.

"It was a good experience
.
"

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Rep reply posted 2023-02-28
A rep from CPAP.com, CPAP.com, has responded:

“That's great! We hope to hear from you again soon!”


Verified
5/5

2023-02-24

Recent transaction

"Thank you so much for your knowledge and professionalism, and making this transaction a smooth success."

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Rep reply posted 2023-02-28
A rep from CPAP.com, CPAP.com, has responded:

“Hello,
You're welcome! Thanks so much for sharing your experience with us. Please let us know if there is anything else we can assist you with.”


5/5

2023-02-15

Great service for a newbie.

"Carol was a great help. This is the first time I had ever bought a CPAP machine and supplies. She was very nice, knowledgeable and made the entire process very simple. Not only that, but she was able to save me some money by finding discount codes that could apply. Now the CPAP machine is on the way. Thank you!"

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Rep reply posted 2023-02-15
A rep from CPAP.com, CPAP.com, has responded:

“Hi Darwin,
Welcome to the CPAP.com Family! Thanks so much for sharing your experience with us. Please let us know if there is anything else we can assist you with.”


Verified
5/5

2023-02-13

Great help

"Everything was good Stephen did a good job help me for what I wanted"

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Rep reply posted 2023-02-14
A rep from CPAP.com, CPAP.com, has responded:

“That's great! Thanks for sharing your experience with us and please let us know if there is anything else we can assist you with.”


Verified
5/5

2023-02-09

Excellence

"I made an error on my order and customer service helped immediately and courteously! "

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Rep reply posted 2023-02-10
A rep from CPAP.com, CPAP.com, has responded:

“Hello,
We're always glad to help! Thanks for sharing your experiencing with us and we hope to hear from you again soon.”


5/5

2023-02-01

A+Service and Communication

"I've spent 2yrs trying to get my machine replaced thru insurance. I Called Daryl at Cpap.com and he had me fixed up in a few hours. Many thanks "

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Rep reply posted 2023-02-02
A rep from CPAP.com, CPAP.com, has responded:

“Hello,
We're glad we could be there for your CPAP needs. Thanks for sharing your experience with us and please let us know if there is anything else we can assist you with.”


5/5

2023-01-27

AMENDED REVIEW

"I recently gave cpap.com a poor review because of their return policy. However, the company reached out to me and made things right. I truly commend service and follow up like this as it shows they care about customers. All my past order were terrific and so I am happy to recommend this site to all. "

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Rep reply posted 2023-02-01
A rep from CPAP.com, CPAP.com, has responded:

“Hello,
We are very sorry for your initial poor experience. Thank you for letting us know that your concerns were resolved. Please let us know if there is anything else we can assist you with.”


Verified
5/5

2023-01-19

Phenomenal Experience

"I had a phenomenal experience. They fulfilled my order as promised and went so far as to stay on the phone with me while I emailed my prescription to ensure they received it and were able to ship the device out as soon as possible. Highly recommend."

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Rep reply posted 2023-01-23
A rep from CPAP.com, CPAP.com, has responded:

“Hello,
Thanks so much for the recommendation! We're glad you received the needed assistance. Please let us know if there is anything else we can assist you with.”