ResellerRatings
Store Ratings Best/Worst Stores Stores by Category Top reviewers FAQs
For Companies

Full Rating Profile + -

Product & services pricing
0.00/5
Chance of future purchase:
0.00/5
Shipping & packaging:
4.40/5
Customer service:
4.12/5
Return/Replacement policy:
0.00/5

Verified
5/5

2022-09-07

Patience

"The representative was beyong great"

Detailed Review Benchmark + -
[COPY] Recommendations
Overall customer service
Overall product shipping and delivery process

Rep reply posted 2022-09-07
A rep from CPAP.com, CPAP.com, has responded:

“Hello,
That's wonderful! We hope to hear from you again soon.”


Verified
5/5

2022-09-06

Great experience

"Korinne was great at helping me with ordering my cpap supplies. I had originally talked to another young lady that was also very helpful. Y’all have a great team. I will be ordering again."

Detailed Review Benchmark + -
[COPY] Recommendations
Overall customer service

Rep reply posted 2022-09-07
A rep from CPAP.com, CPAP.com, has responded:

“Hello,
Thanks so much for sharing your experience with us. We look forward to hearing from you again soon!”


Verified
5/5

2022-09-05

Fantastic customer service

"I made a mistake in my recent order, and Steven was very courteous, knowledgeable, and friendly..I will purchase my future machines and supplies from CPAP.com"

Detailed Review Benchmark + -
[COPY] Recommendations
Overall customer service
Overall product shipping and delivery process

Rep reply posted 2022-09-06
A rep from CPAP.com, CPAP.com, has responded:

“Thank you for letting us know that Steven, provided you with the needed assistance. Please let us know if there is anything else we can assist you with.”


Verified
5/5

2022-08-11

Outstanding customer service!

"Had a Z1 that failed while on vacation and a call to CPAP I was able to order overnight a Z2 CPAP machine which allowed me to continue my vacation. Outstanding customer service!"

Detailed Review Benchmark + -
[COPY] Recommendations
Overall customer service
Overall product shipping and delivery process

Rep reply posted 2022-08-11
A rep from CPAP.com, CPAP.com, has responded:

“Hello,
Thanks so much for sharing your experience with us. We hope you enjoy your new machine and please let us know if there is anything else we can assist you with.”


Verified
5/5

2022-08-05

Outstanding Customer suport

"Korrine was extremely professional and helpful. She solved the delivery issue problem in 20 seconds and offered me alternatives immediately.

CPAP.com has great prices and their Customer support team really knows how to treat a customer.

I'll buy from you in a heart beat.
"

Detailed Review Benchmark + -
[COPY] Recommendations
Overall customer service
Overall product shipping and delivery process

Rep reply posted 2022-08-09
A rep from CPAP.com, CPAP.com, has responded:

“Thanks so much for taking time out to share your experience with us. We look forward to hearing from you again soon!”


Verified
5/5

2022-07-26

Cpap order

"Pleasant and supportive conversation in procuring my new RSMed Cpap machine. Informative represenative and completed my order.

CpP REP JOY O,
Mr J Colorina
"

Detailed Review Benchmark + -
[COPY] Recommendations

Rep reply posted 2022-07-27
A rep from CPAP.com, CPAP.com, has responded:

“Hello,
Thanks so much for letting us know that Joy provided you with great service! Please let us know if there is anything else we can assist you with.”


Verified
4/5

2022-07-20

Good but not quite what we needed

"Products arrived in good condition but unfortunately the nose mask is not the right one - my mistake, but I guess we’re stuck with it in Canada."

Detailed Review Benchmark + -
[COPY] Recommendations
Overall product shipping and delivery process

Rep reply posted 2022-07-21
A rep from CPAP.com, CPAP.com, has responded:

“Hello,
Thank you for sharing your experience with us. We're very sorry that the ordered cushions are incorrect. We have sent you an email with information regarding the wrong cushions for your mask. Please let us know if there is anything else we can assist you with.”


Verified
5/5

2022-07-15

Fast and helpful.

"I am trying to begin Cpap therapy without waiting through my medical company since they can not tell me when I will get my equipment. Cpap.com is helping do that. Viviana was so caring and hlepful. "

Detailed Review Benchmark + -
[COPY] Recommendations
Overall customer service
Overall product shipping and delivery process

Rep reply posted 2022-07-18
A rep from CPAP.com, CPAP.com, has responded:

“Hello,
Thanks so much for sharing your experience with us. We are always glad to help, please let us know if there is anything else we can assist you with.”


5/5

2022-07-15

Great service!

"Camyatta was super great on the phone! Looked up my past orders, Rx & other data, she found the PERFECT supply I was looking for. The local medical supply companies in St Louis would not provide me with ANY CPAP supplies without a prescription from a doctor! Why spend $200 to see a specialist to get a script for $5 air hose?"

Detailed Review Benchmark + -
[COPY] Recommendations
Overall customer service
Overall product shipping and delivery process

Rep reply posted 2022-07-15
A rep from CPAP.com, CPAP.com, has responded:

“Thanks so much for sharing your experience with us. We're glad to hear that you were provided the needed assistance. Please let us know if there is anything else we can assist you with.”


Verified
5/5

2022-07-07

KORINNE

"Korinne was extremely helpful in walking me thru my CPAP needs and order"

Detailed Review Benchmark + -
[COPY] Recommendations
Overall customer service
Overall product shipping and delivery process

Rep reply posted 2022-07-08
A rep from CPAP.com, CPAP.com, has responded:

“Hello,
Thank you for sharing your experience with us. We hope to hear from you again soon!”


Verified
5/5

2022-07-05

Really exceptional customer service - advice generously given and delivery promise met

"Really exceptional customer service - advice generously given and delivery promise met plus they had stock of items in short supply."

Detailed Review Benchmark + -
[COPY] Recommendations
Overall customer service
Overall product shipping and delivery process

Rep reply posted 2022-07-06
A rep from CPAP.com, CPAP.com, has responded:

“Thanks so much for sharing your experience with us. We hope to hear from you again soon!”


Verified
5/5

2022-06-25

Telepnone help excellent

"Piania, was so helpful and I appreciated her competence, efficiency and ability to resolve issues in such a pleasant way! She is a superstar. I all but forgot, how frustrating it was to try to use the CPAP website from my iPhone."

Detailed Review Benchmark + -
[COPY] Recommendations
Overall customer service
Overall product shipping and delivery process

Rep reply posted 2022-06-29
A rep from CPAP.com, CPAP.com, has responded:

“Thanks so much for sharing your experience with us. We hope to hear from you again soon!”


Verified
5/5

2022-06-20

Brandi is a Star at CPAP.com

"CPAP.com stands behind their products and experts like Brandi are there to help with old fashion customer service. You won't be disappointed at CPAP.com!"

Detailed Review Benchmark + -
[COPY] Recommendations
Overall customer service
Overall product shipping and delivery process

Rep reply posted 2022-06-21
A rep from CPAP.com, CPAP.com, has responded:

“Thanks so much for sharing your experience with us. We hope to hear from you again soon!”


Verified
5/5

2022-06-20

excellent Customer Service

"Brandi was very helpful with everything I needed. Highly recommend Cpap.com for you needs. "

Detailed Review Benchmark + -
[COPY] Recommendations
Overall customer service
Overall product shipping and delivery process

Rep reply posted 2022-06-21
A rep from CPAP.com, CPAP.com, has responded:

“Thanks so much for the recommendation! Please let us know if there is anything else we can assist you with.”


Verified
5/5

2022-06-20

Thank you!

"It was a plesant conversation."

Detailed Review Benchmark + -
[COPY] Recommendations
Overall customer service
Overall product shipping and delivery process

Rep reply posted 2022-06-20
A rep from CPAP.com, CPAP.com, has responded:

“That's great! Thanks for sharing your experience with us. We hope to hear from you again soon.”