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Product & services pricing
0.00/5
Chance of future purchase:
0.00/5
Shipping & packaging:
4.44/5
Customer service:
4.22/5
Return/Replacement policy:
0.00/5

Verified
5/5

2023-08-10

Great service as always!

"Great service as always! Thanks"

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Overall product shipping and delivery process

Rep reply posted 2023-08-18
A rep from CPAP.com, CPAP.com, has responded:

“Hello,
Thank you for sharing your experience with us we really do appreciate it. We hope to hear from you again soon!


Verified
5/5

2023-08-10

Quick service

"All items ordered were reasonably priced and were received within 4 days. "

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Rep reply posted 2023-08-18
A rep from CPAP.com, CPAP.com, has responded:

“Hello,
Thank you for sharing your experience with us we really do appreciate it. We hope to hear from you again soon!


Verified
5/5

2023-08-10

Great service

"Orders are always filled quickly and accurately. Great company "

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Rep reply posted 2023-08-18
A rep from CPAP.com, CPAP.com, has responded:

“Hello,
Thank you for sharing your experience with us we really do appreciate it. We hope to hear from you again soon!


Verified
1/5

2023-08-07

Wrong items

"You sent me the wrong nose pillows . I informed Mrs. Schreiber and she was supposed to contact you about it and have you send the correct pillows. I don’t remember what the number was, but mine snaps into the ends of the hose and the ones that you sent snap into the side."


Rep reply posted 2023-08-18
A rep from CPAP.com, CPAP.com, has responded:

“Unfortunately, the order number provided was for a different item than described. We looked into your account but we did not find an order for nasal pillows. Please contact us at 1-800-356-5221 so we can try and figure out the order number and so we can assist you. ”


Verified
5/5

2023-08-06

Humidifier replacement

"The humidifier arrived on time and fit perfectly. However, it turns out that I didn’t need the humidifier. The problem was with the BI pap machine."

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Rep reply posted 2023-08-18
A rep from CPAP.com, CPAP.com, has responded:

“Hello,
Thank you for sharing your experience with us we really do appreciate it. We hope to hear from you again soon!


Verified
4/5

2023-08-04

Great Shopping Experience

"Items were easy to find on the website, and what was advertised was what I received. Quick shipping and seamless payment."

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Rep reply posted 2023-08-04
A rep from CPAP.com, CPAP.com, has responded:

“Hello,
Thank you for sharing your experience with us we really do appreciate it. We hope to hear from you again soon!


Verified
5/5

2023-08-04

Great service

"This is a great company that actually cares about their customers."

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Rep reply posted 2023-08-04
A rep from CPAP.com, CPAP.com, has responded:

“Hello,
Thank you for sharing your experience with us we really do appreciate it. We hope to hear from you again soon!


Verified
5/5

2023-08-03

Reassured

"I called today feeling lost. I am receiving a new machine different frm a regular cpap machine. Going to a bypap now. Didn't understand how it was going to help me. The representative on the phone wlked me through the process and what extras stuff I would need to get comfortable with my the machine. I felt a BIG
relief after asking many questions and the representative eased my worries and didn't miss a beat about the ends and outs of what I willbe facing. Ever so grateful for her knowledge. I willbe a forever customer.
"

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Rep reply posted 2023-08-04
A rep from CPAP.com, CPAP.com, has responded:

“Hello,
Thank you for sharing your experience with us we really do appreciate it. We hope to hear from you again soon!


Verified
5/5

2023-07-31

Helpful twice!

"The service representative first helped me identify the right mask and then to find a discount code I'd misplaced. Good problem solving and product knowledge and a professional interaction all around. Altogether, makes CPAP.com my default supplier. "

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Rep reply posted 2023-08-04
A rep from CPAP.com, CPAP.com, has responded:

“Hello,
Thank you for sharing your experience with us we really do appreciate it. We hope to hear from you again soon!


Verified
5/5

2023-07-30

Always Great Products

"I order regularly from CPAP.com and have had nothing but great service. All of the product purchased have been exactly what I ordered. Never had to send anything back. This is my go to for all of my CPAP needs."

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Rep reply posted 2023-08-04
A rep from CPAP.com, CPAP.com, has responded:

“Hello,
Thank you for sharing your experience with us we really do appreciate it. We hope to hear from you again soon!


Verified
5/5

2023-07-29

Very professional woman, very pleasant, I was very Lucy to have her to take my order

"Very professional woman, very pleasant to talk to. I was very lucky to have her to take my order.."

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Rep reply posted 2023-08-04
A rep from CPAP.com, CPAP.com, has responded:

“Hello,
Thank you for sharing your experience with us we really do appreciate it. We hope to hear from you again soon!


Verified
4/5

2023-07-28

Custoner Relations

"Good help in starting me out.
"

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Rep reply posted 2023-08-04
A rep from CPAP.com, CPAP.com, has responded:

“Hello,
Thank you for sharing your experience with us we really do appreciate it. We hope to hear from you again soon!


Verified
5/5

2023-07-28

Excellent service

"Très belle expérience, prix abordable "

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Rep reply posted 2023-08-04
A rep from CPAP.com, CPAP.com, has responded:

“Hello,
Thank you for sharing your experience with us we really do appreciate it. We hope to hear from you again soon!


Verified
5/5

2023-07-24

good service and price

"I had to order a new heated hose for my cpap. I contacted my supplier about a new hose, but my insurance wouldn`t pay for one until August. When I found your web site, I ordered a new hose . The price is lower than the price quoted by my current supplier. My order arrived undamaged and in a short amount of time."

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Rep reply posted 2023-07-25
A rep from CPAP.com, CPAP.com, has responded:

“Hello,
Thank you for sharing your experience with us we really do appreciate it. We hope to hear from you again soon!


Verified
5/5

2023-07-24

Outstanding Customer Service

"Had a recent sleep study done and it confirmed I needed new hardware. I called and spoke about options with customer service and they actually confirmed my own research. Ordered everything, it was shipped quickly, and it has been phenomenal. "

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Rep reply posted 2023-07-25
A rep from CPAP.com, CPAP.com, has responded:

“Hello,
Thank you for sharing your experience with us we really do appreciate it. We hope to hear from you again soon!