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Product & services pricing
0.00/5
Chance of future purchase:
0.00/5
Shipping & packaging:
4.24/5
Customer service:
3.96/5
Return/Replacement policy:
0.00/5

Verified
5/5

2016-12-13

Breathing easy

"For many years I dealt with DME companies to get my CPAP supplies with way more hassle than it was worth. When I discovered CPAP.com and used my health savings account to pay for them it was so incredibly easy. Everything arrived as ordered and was super quick. I'll definitely be back for all of my future supply needs."

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Rep reply posted 2016-12-13
A rep from CPAP.com, CPAP.com, has responded:

“Awesome! Glad we could help. Thanks for your review!”


Verified
5/5

2016-12-12

Great company.

"Great service, great price. people nice and helpful."

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Rep reply posted 2016-12-13
A rep from CPAP.com, CPAP.com, has responded:

“Thanks for the great review and for choosing CPAP.com! Glad we could help. Happy Holidays!”


Verified
5/5

2016-12-12

"Very good products and speedy delivery."

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Rep reply posted 2016-12-13
A rep from CPAP.com, CPAP.com, has responded:

“Thanks for the great review! Happy Holidays.”


Verified
5/5

2016-12-11

:)

"the filters were perfect :)"

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Rep reply posted 2016-12-13
A rep from CPAP.com, CPAP.com, has responded:

“Glad the filters were perfect! :) Thanks for the review. ”


Verified
5/5

2016-12-11

"very pleased with the service and shipping"

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Rep reply posted 2016-12-13
A rep from CPAP.com, CPAP.com, has responded:

“Thanks for the review! :)”


qow
Verified
5/5

2016-12-11

PERFECT!

"My husbands CPAP cover broke at the hinge. Googled replacement parts and up came CPAP.com. Not only were their parts VERY much less expensive BUT the on-line chat help was swift, specific and thorough. I could have saved so much time if yalls website were top on the list. VERY PLEASED."

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Rep reply posted 2016-12-13
A rep from CPAP.com, CPAP.com, has responded:

“We're glad you were able to get a replacement part for you husbands equipment. If you ever need any help in the future don't hesitate to give us a call. ”


Verified
5/5

2016-12-10

great from start to finish.

"Great selection , very helpful, good prices, very fast service. So much easier to deal with than the previous company I had worked with for 6 years. I wouldn't hesitate to recommend this company to any and everyone."

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Rep reply posted 2016-12-13
A rep from CPAP.com, CPAP.com, has responded:

“Awesome! Thanks for the kind words and for choosing CPAP.com. Happy Holidays!”


Verified
5/5

2016-12-10

Quick and quality !

"The fleece tubing cover I ordered is wonderful. My order was handled promptly and correctly.
I will order from cpap.com again.
"

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Rep reply posted 2016-12-13
A rep from CPAP.com, CPAP.com, has responded:

“Thanks for choosing CPAP.com for you CPAP needs. Give us a call if you ever need any assistance. :)”


Verified
5/5

2016-12-10

Great Experience

"My order shipped quickly and was exactly what I needed!"

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Rep reply posted 2016-12-13
A rep from CPAP.com, CPAP.com, has responded:

“Glad we you were able to get what you needed! Hope to see you again soon. :) Happy Holidays!”


Verified
5/5

2016-12-10

Excellent service

"Excellent service. Prompt delivery. "

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Rep reply posted 2016-12-13
A rep from CPAP.com, CPAP.com, has responded:

“Thanks for shopping with us and for the great review!”


Verified
5/5

2016-12-10

Breathe Right

"Website is easy to navigate. Products are easy to find. Checkout is simple. Delivery is fast. I'll be back."

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Rep reply posted 2016-12-13
A rep from CPAP.com, CPAP.com, has responded:

“Thanks for the excellent review and thanks for choosing CPAP.com! ”


Verified
4/5

2016-12-10

Confusion

"Received a coupon in the mail and went to use it. When ordering it asked if I wanted to try wipes for 1 penny so I did. Then I couldn't use my coupon. I canceled the order and wanted to reorder so I could use my coupon but was unable to do that. I contacted customer service. They replied by email and said they couldn't find the original order and that there was no coupon code. By that time I had thrown out the coupon code so I was unable to use the coupon which was very irritating. Other than that I use CPAP exclusively. I had one other time when I had to use customer service and it was unsatisfactory, but usually by phone they are excellent. I will continue to use them."

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Rep reply posted 2016-12-14
A rep from CPAP.com, CPAP.com, has responded:

“Thanks so much for taking the time to submit a review. Your feedback is helpful to us and we want to get you taken care of. I've escalated your issue to one of our CPAP experts and they will be reaching out to you soon to help make sure you are satisfied with your order. If we can help with anything in the meantime, or you'd like a status update, please don't hesitate to email cpap@cpap.com or call 1.800.356.5221.”


Verified
5/5

2016-12-09

Very great service

"I did not talk to anyone at customer service"

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Verified
5/5

2016-12-09

Breathing Easy

"Many thanks to CPAP.COM for fulfilling my order of cushions for my CPAP machine. My insurance does not cover supplies which need routine replacement. I was happy to be able to get these cushions at a price lower than I am able at local supply outlets. Very thankful to have found this site.."

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Rep reply posted 2016-12-09
A rep from CPAP.com, cpap5, has responded:

“Thank you for taking time to review our company! We are happy to hear that you found everything you needed, and you were pleased with your experience. We look forward to helping you find your future CPAP needs. Sleep well!”


Verified
4/5

2016-12-09

"Your personnel have very good people skills and it is a pleasant experience dealing with them. "

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Rep reply posted 2016-12-09
A rep from CPAP.com, cpap5, has responded:

“Thank you for taking time to review our company. We are pleased to hear that you were happy with the service! We look forward to helping you find you future CPAP needs! Sleep well.”