"I needed an adapter to use my CPAP while 12volt camping. Your representative was knowledgeable about which product would work best for me. Thanks."

"Easy to order, great products and Fast delivery.
It doesn't get better than this!"

"I received excellent service and all of my questions were answered during the ordering process and after I received my new machine."

"Once they figured out my settings, the process was very quick and easy. The order arrived two days before it was supposed to. I don't care for chat because they are working multiple people at once and while that may be good for business, it is less than personal and increases my wait time."

"Why did you need my Dr.'s name, for a script, if you don't take insurance?"

"Every time I reached customer service I would leave with whatever I requested from them. Purchasing after being helped was easy and painless. "

"Excellent all in order
Thanks"

"Very thankful for prompt shipping. Local supplier is being
changed due to poor or total lack of response."

"I needed a mask that is no longer supplied by my medical groups usual equipment supplier...BIG problem for me until I found that CPAP.com has what I need. Hassle free ordering. Amazing shipping time. Very happy with price and service.
Thanks for meeting my needs."

"Thanks for the quick and fast service."

"Quick shipping, web site easy to navigate "

"I consider this company a "Best Practices" company. They have an excellent extended product line that offers excellent, affordable prices. Many companies could learn about customer service from CPAP.Com.

I wish I would have had a better understanding of the CPAP equipment processes when I took my sleep study. I got snuckered in by a DME who only had the bottom of the line products for which they charged top of the line prices. I wanted an auto machine, they said I didn't need it. I wanted heated tubing for my humidifier, they said I didn't need it.

My wife started researching CPAP products and quickly came across CPAP.Com. She turned in her rental machine and bought one of their PR System One Auto machines with a humidifier and heated tubing and bought me one just like it the very next day. Unfortunately, I didn't read the fine print at the DME and was unhappy to discover I signed a purchase agreement instead of a rental agreement. They billed the insurance company a total of $2,500 over ten months, of which the insurance company / my deductible / co-pay was a total of $800. This was for a brick of a machine.

The PR System One Auto with humidifier and heated hose was almost half of the price I eventually paid for the machine from the DME.

There is a huge difference between a profit driven DME who provides the most basic of equipment at exhorbitant prices and CPAP.Com who doesn't play their game. Every time I've called, every time I've tried a new mask and sent it back, every contact with CPAP.Com, their customer service reps were extraordinary in they are more concerned about taking care of you than lining their pockets. Don't get me wrong, they need to make a profit to stay in business; but, they have proven you don't have to fleece customers to attain that objective.

CPAP.Com has our business forever."

"This website was recommended by my Medical Supply Service and so glad I checked it out. I found quite a few things that were very helpful. Love my pole to hook up my hose so I don't have to curl it under my pillow & love the sanitizers. Got the big container & the travel size pack. Will be back for more. "

"Excellent service! Excellent quality and value. Excellent shipping and handling, in a prompt response to order placement!"

"Simple & efficient. Delivered what they promised. "