ResellerRatings
Store Ratings Best/Worst Stores Stores by Category Top reviewers FAQs
For Companies

Full Rating Profile + -

Product & services pricing
0.00/5
Chance of future purchase:
0.00/5
Shipping & packaging:
0.00/5
Customer service:
0.00/5
Return/Replacement policy:
0.00/5

Verified
5/5

2012-05-01

"I had an unusual request for the components used to build my system. Todd at CPU Solutions was the first person out of over a dozen custom PC build sites I tried to respond to my request for a quote (Most didn't even bother responding). He took my requirements and gave me an outstanding product that arrived right on time as promised. Great customer service is what it takes and they have it."

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall product shipping and delivery process
Overall customer service
Product Returns/Refunds/Exchanges
N/A

5/5

2012-04-24

"Item was completed quickly. Ideal buying experience."


5/5

2012-04-19

"Great experience, except web site is not responsive."


Verified
5/5

2012-04-02

"I have been putting together dream systems for about a year now. I as looking at building my own vs having one built for me. I knew what I wanted, but wasn't sure if I wanted to try building myself. After doing some research online, I came across CPU Solutions. What a find! I immediately started putting together different combinations of system and finally submitted a quote. I was actually "chatting" with Paul at the time and he told me to hold on and he would have the quote checked right away for compatibility. Everything checked. I told Paul what I was going to use the computer for and he made a suggestion that really made the system work for me. I would recommend CPU Solutions to anyone out there anywhere. I received the computer in less time than expected and in great shape! "

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall product shipping and delivery process
Overall customer service
Product Returns/Refunds/Exchanges
N/A

Verified
5/5

2012-04-02

"Their website is excellent for building a custom PC...lots of options and detailed descriptions of components. Their prices are competitive. I used online chat, and received a quick and courteous response.

A week after placing my order, I called them to change the video card. They accommodated my change easily.

I received my custom PC 10 days from order date, and that was just fine for me (especially since I made a last minute change). I was not in a rush. All the components that I ordered were installed (no substitutions). The shipping box was well packaged/padded, and they included the CPU box plus extra cables and manuals.

I had ordered my PC without an operating system, because I wanted to install Windows XP Home SP3 myself. Unfortunately, I was unable to install XP (got blue screen of death during the beginning of the install). I called CPU solutions and was helped by a builder named Kip. We checked various settings in the BIOS, and he finally walked me through downloading and updating the BIOS. After that, XP installed just fine.

The Intel DX79TO motherboard was shipped with the original BIOS version 0281. There were several BIOS updates since then. I would recommend that CPU Solutions load the current BIOS on the motherboard as a service to their customers. Also, I understand that XP does not support AHCI; and in my order notes, I requested that they change the BIOS to IDE for me; but it was shipped with setting AHCI...not a big deal, since it is easy to change.

Another recommendation is to have a power supply estimator as part of their website. After selecting various components, I would like to make sure that I have selected the correct size power supply.

Another benefit to their website is that you can submit your quote for review (so they can check for problems with your quote...like an under sized power supply, if applicable). I used this feature as well.

I am happy with my purchase, and I plan to purchase another PC or two from them in the near future. Compared to other custom build websites that I've seen, CPU Solutions offers the most choices, the most detailed information/descriptions, and the best prices.

God is a refuge for us.

UPDATE
After my good experience with CPU Solutions in March 2012, I ordered another custom PC for a family member in April 2012, and one more custom PC in August 2012. Each experience was just as good as the first. Highly recommend.
"

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall product shipping and delivery process
Overall customer service
Product Returns/Refunds/Exchanges
N/A

5/5

2012-03-30

"I'm thrilled with CPU Solutions. The ordering process was smooth and they shipped the next day. The computer is exactly as described and I am very pleased with it. I've shopped with CPU Solutions before, referred many friends to them and will shop with them again."

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall product shipping and delivery process
Overall customer service
N/A
Product Returns/Refunds/Exchanges
N/A

5/5

2012-03-29

"I have thoroughly enjoyed dealing with CPU Solutions so far. This might just be one of the best companies out there, period! My new computer should arrive today and if it as awesome as I expect it to be from their customer service and online reviews, I will be ordering from them again soon!"

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall product shipping and delivery process
Overall customer service
Product Returns/Refunds/Exchanges
N/A

5/5

2012-03-19

"this is the second computer I"ve bought from CPUsolutions and there"s a reason I keep coming back. The prices are the best and the equipment is always top notch. I always go to CPUsolutions first and even after shopping around I seem to return as CPUsolutions is always the best bang for my buck. This time the computer arrived at my door in record time, about 5 days from ordering to opening the door and signing for my new computer."

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall product shipping and delivery process
Overall customer service
Product Returns/Refunds/Exchanges
N/A

5/5

2012-03-13

"My experience with CPU Solutions was great. I was looking for a company like this for a while. Their service is great. The site is laid out very well. I put a great system together, they reviewed it, I bought it, they built it, tested it and shipped it and the whole process took about 5 days. Their prices are fantastic and the components they use are high end. I don't think I'll buy from anywhere else."


5/5

2012-03-07

"CPU Solutions' website made it very easy to configure exactly what I wanted for a great price. The build quality and attention to detail are everything I could have hoped for. I've only had the PC for a week, but have had no problems at all. They're also local for me, which is an added bonus. I will recommend them to friends and family. "

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall product shipping and delivery process
N/A
Overall customer service
Product Returns/Refunds/Exchanges
N/A

5/5

2012-03-01

"They had the CPU that everyone else was out of. The shipping was fast and the packaging was enought to protect the cpu. would buy from again."

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall product shipping and delivery process
Overall customer service
N/A
Product Returns/Refunds/Exchanges
N/A

5/5

2012-02-26

"Excellent Service! I had a configuration error an they called me and we solved it over the phone."

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall product shipping and delivery process
Overall customer service
Product Returns/Refunds/Exchanges

5/5

2012-01-27

"I received assistance selecting the options on a barebones kit that suited our needs. Upon receiving our assembled, burned in pc, we discovered a minor problem. CPU Solutions quickly resolved the issue. Things happen and how the company responds is important- CPU cowboyed up."

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall product shipping and delivery process
Overall customer service
Product Returns/Refunds/Exchanges
N/A

5/5

2012-01-18

"The process exceeded my expectations. Very satisfied. "

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall product shipping and delivery process
Overall customer service
N/A
Product Returns/Refunds/Exchanges
N/A

Verified
5/5

2012-01-08

"I ordered a new desktop through this company because of the rave reviews on this website. I had never even heard of this company before then. Not only did they have some of the best prices out there, but I was amazed at how quickly they assembled my custom-built PC. I ordered over the busy holidays, and they had the PC built and shipped to me within 5 days! The system arrived quickly and with good packaging. It ran extremely well right out of the box, and had absolutely no bloatware installed. Note that I have only had the computer for a few weeks so far, without issues. The gaming performance is outstanding. I haven't dealt with their customer service dept yet, as I haven't had a reason to call them."

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall product shipping and delivery process
Overall customer service
N/A
Product Returns/Refunds/Exchanges
N/A