"I ordered a pair of NORTH FACE WOMEN'S STORM PEAK II BOOT on 9/18/09 for $19.88 plus shipping. As of today (10/5), I still have not received my order. I just login to Cabela's website to check the status and found out they have cancelled my order. They didn't even notify me when my ordered was cancelled. I will never order from them again."

"Ordered a single-action percussion revolver from the on-line store, sale price was too good to pass up. Shipped in 3 business days, product is satisfactory, happy with the purchase."

"I ordered 9mm Winchester ammo in June 2009, knowing it was back ordered, but was told inventory was expected arrive in July. In July I got an email saying they now expected inventory to arrive in August. In early September, after getting NO reply to TWO email inquiries, I called customer service and was told the item was still back ordered and they had no idea when it would be in. I cancelled the order and placed an order with Ammunition To Go, who seems to have no problem filling their orders. Never again do I order ammo from Cabela's!"

"Has bought footwear with their trade mark. Poor quality footwear. The real size is less. Not the comfortable. Has spent 45 days for delivery expectation."

"Bought several shooting vests and electronic earmuffs on sale. Shipping was expensive (to Canada)but it was very fast - 4 days. Quite happy with the purchase."

"Nothing but great service from the staff at Cabela's. I had recieved a holiday gift from a friend that was purchased at Cabela's, and their staff was nothing but courteous in assisting me with exchanging it for another item. After placing my new order, I found a cheaper price in one of my Cabela's catalogs, and they were even glad to honor the old price for my new item.

Thanks Cabela's!"

"Ordered some nice outdoor equipment from them, and it arrived on time. Overall was a great experience, will shop with them again."

"I purchased a dog collar from their on-line catalog. The product originally sold for $99 and was listed on sale for $59. It was also clearly advertised as "in-stock". The next day I received a notice from them that my order was cancelled because the item had been discontinued. I was very disappointed. At that point, I went back to the on-line catalog to see what my other options were. To my surprise, the same collar was listed with the same manufacturer's description. The item had a new Cabella's product number and a new price of $109. At that point I got angry because I felt cheated by CABELAS. I sent an e-mail to them stating my dissatisfaction. To date, no response from customer service. Cabelas has a good name in the the industry, I'm sure if upper management knew how un-responsive customer service is, they would remedy.

11/28/08 Update, it's been 2 weeks since I contacted Cabelas customer service . . . STILL, NO RESPONSE from them. I'm convienced they don't care about retaining customers. There buisness must be great that they can just "blow" their customers off. I'm not happy & will not buy from them in the future. "

"I purchased a Rhino GPS unit from Cabelas. The product is great and I think that you can buy it in a lot of places. What I like about Cabelas was the customer service rep really knew the differences between the competing products, had used many of them, and really helped me select a good unit for my needs when I didn't know anything about them. Prices were competitive as well."

"In 46 days I has got from Cabela's nothing.
I can not request post office as I don't now tracking number.I don't see reasons to hide from me TRACKING NUMBER and to postpone an
investigation from Cabela's. The responses I got Cabela's Customer Service were unfriendly, and demonstrated a helpless and heavy arrogance in defense.
I don't see reasons to hide from me TRACKING NUMBER and to postpone an investigation.
"

"Good prices, fast shipping and products arrived perfectly. I did email customer service but never received a response? Had to do my own research to find my answer."

"Order came surprisingly quick for ground shipping. Order was correct and shipped properly. I would use this company again."

"I live in the Florida Keys, which means of course a dearth of shopping choices. Cabela's is my lifeline to fishing equipment and I frequent the on-line store for just about all my needs. I have never had a problem with them and my items are shipped quickly, are packaged well, and I get exactly what I order. I always have a positive experience with them and will continue to shop here with complete confidence. They are an excellent on-line retailer."

"I was very disappointed with the speed in which they fill their orders. I placed an order with Amazon.com for a similar item the same day (within minutes) The Amazon order was at my door two days later--free shipping. Cabela's charged $16.95 for shipping/handling and though the item is in stock the order has still not processed-- a full five days later. I paid more than I would have with Amazon and will most likely receive it at least a week later. This will be my first and last time shopping with this merchant"

"Ordered a bike rack for my truck, reasonable pricing coupled with fast shipping. Will consider ordering here for my outdoor needs."