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Product & services pricing
3.61/5
Chance of future purchase:
3.70/5
Shipping & packaging:
3.01/5
Customer service:
3.72/5
Return/Replacement policy:
3.13/5

Verified
5/5

2024-05-04

Easy shopp

"Your site was extremely easy to navigate and hopefully the cabinet quality will be as good as advertised. We are looking forward to getting these cabinets and installing them and ordering a complete set of kitchen cabinets after this "


Verified
5/5

2024-05-04

Easy Peasy

"I ordered samples to see if they will match my existing cabinets for our remodel. Prices seem good and I really like the fact I can modify the depth of the base cabinets"


Verified
5/5

2024-05-04

Great service

"Aaron was a wonderful help. He was patient and made good suggestions. "


Verified
5/5

2024-05-03

New Kitchen

"Website made it easy to design our new Kitchen. Fast friendly communications from both Jose and Jennifer. Great teamwork."


Verified
3/5

2024-05-03

Cabinet design

"We certainly like the product quality and the ease of their on-line design tools and cabinet ordering system.

I did have guts with trying to get their designer to order the cabinet I wanted. Three times I explained the distance from the wall to the center of the sink window being 65 inches. So A 21 inch cabinet and 2 feet of dishwasher space and 1/2 of a three foot wide sink basin is 63 inches. With a 1 1/2 inch wall spacer and say 1/2 inch for dishwasher room you get 65 inches. Exactly the center of the window sink. I was told three times it would not fit and she wanted to reduce the 21 inch base cabinet to 18 inches. So frustrating I was annoyed and didn't want to give Cabinets.com the order. Because I liked their cabinet color choices I did order but changed to a 21 inch wide cabinet on the detailed order list.

I am a home builder and a degreed civil engineer, I was taught how to read a tape measure a long time ago. The on-line designer should learn how to listen.
"

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Verified
4/5

2024-05-03

Impressed so far

"I have just nearly completed the design process and so far I am just delighted! "

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Verified
1/5

2024-05-02

Ready : Fire : Aim :)

"My experience with the online ordering was excellent, their follow-up to inform me that my order was "in production" was fast and efficient. However It would be nice to actually receive my order prior to receiving a request for a customer review. I would be more than happy to give a review after receipt of order :)"

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Verified
5/5

2024-05-02

needed help

"Candice was very helpful and understanding, Has patience"


Verified
5/5

2024-05-01

I can’t imagine better service

"Delivery TBD. Design and ordering we awesome!"

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Verified
5/5

2024-05-01

Excellent Customer Service & Product Quality

"I placed a large order for my new kitchen and then found I needed to make a few changes. The customer service was very helpful in guiding me through the process of canceling and replacing my order. A representative also followed up with me afterward and caught that I had not added a toe kick, and called just to make sure I understood the toe kick would not be painted (I didn't so whew - thanks!)!
I did a lot of research on this company versus ready-to-assemble companies, and their amazing sale and offer of free shipping on a large order beat RTA by $3,000!!! The cabinets just arrived and they are BEAUTIFUL (Maple Shaker II in bright white)! And we couldn't be happier that we don't have to assemble 20 cabinets ourselves! I had to call in to check on the customization of the farm sink base, and the gentleman in the building department walked me through the best way to cut it to fit.
Through my own error, I discovered that I need just one more cabinet to fill a blind corner and missed one end panel skin, and once again customer service came through helping me out with a shipping discount!
My brother was so impressed with the quality, he's put in an order for his new cabinets, too! Can't recommend this company enough!
"


Verified
5/5

2024-04-30

Awesome Design Service

"Having just completed the design phase of our small project, I can attest the design services at Cabinets.com are top-notch. Great expertise. Great attention to detail. Very professional. We are anxiously awaiting our cabinets and will post an updated review on the shipping and quality of product once received."

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Verified
5/5

2024-04-29

Great service

"Beautiful sample doors. Easy to order "

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Verified
5/5

2024-04-29

Jessica is the best!

"This experience has been amazing - she was available for coaching, hand holding, and making sure we ordered exactly what we needed for our project. Now we wait! :)"


Verified
5/5

2024-04-29

Helpful

"The web site was easy to navigate and the picture gallery was also very helpful."


Verified
5/5

2024-04-28

Loves sample process

"Since cabinets.com is an online company. It is great to be able to see samples in hand for quality and style. They make it easy to order samples and return so that you can make your final design decision"