"Ordered canvases back in November. They didn't email, or call. I finally after about 8 weeks shoot them an email, nothing. 5 MONTHS LATER I got a response saying my photo was too small and to send them another one. No option for a refund, no option for changing my type of canvas. Nothing. So I sent them a random picture. It was printed off crappy. Missing chunks, and the corners were all chipped up. No idea where I'm going to hang it since I ordered a specific picture for a specific reason. I emailed them and wrote them on Facebook saying my canvases were damaged. After 2 weeks they write me back, and say that I'm passed the 7 days. So I'm basically screwed out of $115. Don't buy from these jerks.
Also, their website is NOT open for reviews. They will only post 5 star ones. So don't be fooled like I was.
"
"excellent is the second time Iorder with you"
"Disappointed so far. Ordered 9 days ago. Still hasn't shipped. Customer service emails give generic answers and don't actually address your individualized question. Customer service # never goes through due to "high call volume." I really hope the art is worth the mediocre at best customer service."
"We have been looking for a large picture for months. We were looking on another website and found Canvas Freaks purely by accident. I am so glad we did. We found exactly what we were looking for at a very reasonable price. I will definitely come back when I'm ready to buy more art. The whole process from order to delivery was very fast. Less than a week. "
"I love the picture. Great colors and texture but I thought it was going to be bigger and there isn’t any way to order larger than 24x18. It’s too small for my space so I’ll probably send it back"
"Just as I expected looking forward to my next picture"
"Thank you Leslye for your excellent customer service! "
"Really enjoyed looking for that special gift for family! Special events in the future for all of us!"
"I thought my picture was beautiful, but having it on canvas brought it up to awesome!!!! The colors and quality are amazing. Great job!!!! Thank you….I will not hesitate to use your company for the future!"
"Definitely getting more frames in the future"
"Frames cracked. The canvas isn’t fully stretched. It’s an eye sore!!! If I could attach the pictures I would!"
"Love the pictures, just a challenge to hang!"
"Item received, item returned yet I have not received a refund for the item."
"They have good collection of different types of canvas."
"I ordered them on the 3rd and got them Friday and hanged them up in my media room, and they look lovely."
"Its Awesome!!!
Love it!!! ❤️❤️"