"Ordered canvases back in November. They didn't email, or call. I finally after about 8 weeks shoot them an email, nothing. 5 MONTHS LATER I got a response saying my photo was too small and to send them another one. No option for a refund, no option for changing my type of canvas. Nothing. So I sent them a random picture. It was printed off crappy. Missing chunks, and the corners were all chipped up. No idea where I'm going to hang it since I ordered a specific picture for a specific reason. I emailed them and wrote them on Facebook saying my canvases were damaged. After 2 weeks they write me back, and say that I'm passed the 7 days. So I'm basically screwed out of $115. Don't buy from these jerks.
Also, their website is NOT open for reviews. They will only post 5 star ones. So don't be fooled like I was.
"
"I love the colors that go perfect with my living room colors"
"You had just what I need for my dear friend!!"
"Great communication by customer service. Love the 5 piece canvas. Colors are perfect, vibrant. Box arrived mangled by FedEx by canvas was intact. "
"I received an email on Friday that it shipped and estimated delivery was yesterday. When I track it, it’s showing they haven’t even received the package. So I still haven’t received it and have emails offering me discounts, shipment alerts and tracking, asking me to review, but no products have been received."
"I was panicked when I realized I had waited until last minute to order my cousins wedding gift. I found a perfect canvas and ordered it the week before her wedding. Thankfully it was delivered within a week. I was sent email statuses on my order the entire time. I sent a reply email to check the delivery status and got a response immediately. I was advised my order was at the post office and was given my tracking number. I picked up my order and it was absolutely perfect! The canvas was exactly what I expected and more! I am 100% satisfied with my entire experience with this company! Thank you Canvas Freaks for helping me pull off a perfect last minute wedding gift! "
"Wall looks awesome with the water falls!"
"I had to change my order, and customer service was WONDERFUL!! THANK YOU SOOO VERY MUCH!!"
"I like the print a lot, but came missing the sawtooth hanger or anything to hang it with. Order number 153224. "
"YO its among us neon sign so pop"
"Absolutely wonderful customer service. Love this canvas site. It’s my favorite!"
"I made a mistake on the order and needed to order a larger canvas painting than the one I purchased. Customer Service got back to me and helped me solve the problem. They invoiced me the difference and ordered the right size for me"
"it ws good. I wanted gold writing but couldn't get it otherwise very nice canvas"
"Very fast and excellent quality. I have bought other canvases from Chinese/Korean retailers and they do not hold a candle the quality of your guys product. Your custom features are very user friendly and has very good information of requirements. I will continue to buy canvases from you in the future. Thank You."
"I paid for overnight delivery and would like that dollar amout refunded to my card. Overall the product is great, just disappointed with the delivery date since it was a late arrival than what was purchased and expected. "
"Great no problems at all got it hanging and love it"