"Ordered canvases back in November. They didn't email, or call. I finally after about 8 weeks shoot them an email, nothing. 5 MONTHS LATER I got a response saying my photo was too small and to send them another one. No option for a refund, no option for changing my type of canvas. Nothing. So I sent them a random picture. It was printed off crappy. Missing chunks, and the corners were all chipped up. No idea where I'm going to hang it since I ordered a specific picture for a specific reason. I emailed them and wrote them on Facebook saying my canvases were damaged. After 2 weeks they write me back, and say that I'm passed the 7 days. So I'm basically screwed out of $115. Don't buy from these jerks.
Also, their website is NOT open for reviews. They will only post 5 star ones. So don't be fooled like I was.
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"Great company with extraordinary products"
"Very fast shipping and and turned out perfect."
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Always fast shipping, great packaging, items arrive undamaged. Wonderful artwork, very happy with this seller! Great customer service."
"Product was great the colors were fabulous and canvas built strong I gave 4 stars only because shipping arrived broken an ripped apart Thanks to the company wrapping it so well it didn’t damage the picture other than that wonderful service and product "
"I absolutely love the art. It was a great experience all around. Even the packing was superb. I plan to purchase again in the future."
"great selection quick responce"
"My schedule is demanding and this company gets back to you immediately with any questions or requests. We'll done."
"Easy to order, delivered quickly and love the art!"
"I order a large canvas piece off the website. Very easy to order and I got a discount."
"Ordered three pieces of art and they arrived within a few days. Very satisfied with them and very detailed! They look amazing in my apartment. Thank you CanvasFreaks!"
"Just a few days after ordering, they shipped my order. A lot of things you buy online take weeks and weeks to receive. Canvas Freaks processed and shipped quickly and I received quickly. "
"So satisfied I ordered 3 more. Full gambit, 1st was a 5 peice Custom. Then a 2 singles followed by Large 3 piece. Fantastic experience all the way around.
Through email walked me through getting a qualified picture. Prompt response ( I even received correspondence on a Saturday people. So rare these days.
Thanks again. "
"Great shopping experience! "
"I was disappointed when I received my canvases. After waiting so long for them the quality was not what I wished. There are many small white flecks where the paint either chipped or didn't print. One corner has the print chipped off. One of the hangers fell out when we went to put it on the wall. The printing itself seems blurry as if a layer was missed. It looks ok on my wall so I'm keeping it, especially after I read the reviews saying returns were a nightmare. I won't be ordering from them again. "
"No es lo esperado, imagen totalmente distorsionada las cabezas aplastadas en la foto ,no es lo que esperaba. No me gusta absolutamente para nada y necesito una solución."