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Product & services pricing
4.70/5
Chance of future purchase:
4.59/5
Shipping & packaging:
4.68/5
Customer service:
4.68/5
Return/Replacement policy:
4.84/5
Featured Review


Verified
5/5

2023-12-22

Basement floors

"Steve Brock was great to order and work with was very helpful a n d knowledgeable about the Durato flooring I ordered "

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Verified
5/5

2023-12-21

Excellent service & Pricing

"We ordered Coretec flooring and their price with a nominal shipping charge was the best. They were responsive to all my inquiries in a very timely manner. Would do business with them again. "

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Verified
5/5

2023-12-20

Great service

"I have ordered many times for projects in other states. I have not had any issues. Chris, my salesman, is very helpful."

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Verified
5/5

2023-12-20

Carpet tile

"Great job, once again with ordering, delivery and follow up. "

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Verified
5/5

2023-12-19

overall excellence

"I ordered the Earthwerks Chassis Pro glue down LVP for a kitchen-dining area, two baths, laundry and hall. The kitchen area is 35 feet long so I was worried that any gaps would telescope as as I worked down the room but the product was so square and true that I finished with no gaps between planks. The wording of the delivery instruction caused me concern but the driver was very helpful and loaded the pallet directly from his liftgate to the back of my pickup since the install was at a different location. The Motorcoach pattern was darker than it looked on my computer which was ok with me but if you need a precise color go for the free sample. I highly recommend this company."

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Verified
2/5

2023-12-16

Ordering & Shipping Problems

"While receiving a quote for a small quantity of LVP flooring was easy enough, we faced a number of frustrating challenges during the ordering and receiving process. The team member we worked with was unable to ship the material to our state (NH) to our business. They mentioned that their system would not accept a '0%' sales tax option which NH has. Therefore, they would not ship our order to us unless we had another address or picked up our order in PA (over 300 miles away). We were fortunate enough to have a home address in MA that we could ship to but now we had to pay for sales tax for a shipment that ultimately needed to be sent to a tax-free state for our business. While that was strange enough, we struggled to get a confirmed shipping notification. We were sent tracking but the number did not work so we were not aware when it would be received. As a result, we needed to keep a team member back at our residence instead of our work location to ensure we didn't miss a possible delivery for several days. This was a small delivery (3 boxes). Out of the (3) boxes, the top of (1) box was damaged. This was just a strange experience overall."


Verified
5/5

2023-12-16

Great pricing and customer service!

"Very quick response to quotes and great pricing and customer service! I love my flooring"

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Verified
5/5

2023-12-16

Laminate flooring

"Ordering was efficient, received the planks in a timely manner, they had the best pricing."

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Verified
5/5

2023-12-15

Quick turnaround!

"We needed laminate for our office and they had the best price and quickest turnaround time!"

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Verified
5/5

2023-12-14

Excellent service

"I greatly appreciate how quick my order was delivered and how accurate the order was because I was very pleased to see that the quality of the floor was the exact same as what was previously installed. Will order from here again. "

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Verified
5/5

2023-12-11

Great service

"I had great service ordering over the phone and got my delivery within a week no issues!

Already recommended them to a friend.

Saved $$ verses my local reseller.
"

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Verified
5/5

2023-12-10

Great to work with!

"Teri was super, responsive, and helpful. We love the look and feel of our new flooring!"

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Verified
5/5

2023-12-08

Regina is the best...! I drive 3hrs to get my flooring from her.

"Local flooring store delivery charges were a little steep so I reached out to American Carpet Wholesalers to see if they could get the hardwood I wanted... Regina has been my go-to for 4 rooms now. I have 3 rooms left on my reno. "

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Verified
5/5

2023-12-07

Genis Pacific LLC

"thank you for your customer service. I loved working with y'all. I Hope we can continue working with you guys "

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Verified
5/5

2023-12-07

Larry Sweger Review

"I had a very good experience and was able to complete the project 100% done. The assistance was very helpful and informative about how this would work. All went as expected."

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