"Five years ago I had Century Hardwood flooring installed in part of my home. This year I wanted to add more of the same product to other areas in my home. It is a prefinished hardwood so I was not sure if the product was still sold and if colors would match. I went back to where I purchased the floor originally, no luck they no longer carry the product. I called Century Hardwood direct and while they were very helpful, the company they connected me with was very flakey. I never got my product. Then I found you! You got me the product, and shipped it to my front door! We just finished with the install, and no one would ever be able to tell old from new. You made the process very easy. You are in Georgia, we are in Colorado, but it was like you were down the street. One of the easiest home improvement purchases I have ever made."
"The whole process was done well. I talked to the same person every time I called. Regina was great to work with. Once flooring was shipped it was delivered in 2 days. I will buy from them in the future. Tom Allerding, Drakes Valley Construction."
"The sales representative from beginning to end was patient and respectful,
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"Greg is extrememly helpful and always on top of it. He has great customer service and is always prompt with helping me get what i need. ACW has many options of flooring available and it is rare to find a brand they dont offer. Great company woth great people. Look forward to continued business with them."
"Mr. Dykes has great knowledge and customer service. Thank you for everything "
"Good communication. Timely"
"This company saved my living room reflooring project. After a major chain company cancelled my special order with no reason, it left me 9 boxes of hardwood short. I found ACW online and sent a request about the needed product and quote. (I had also sent a similar request to several other companies). Within 8 hours, Steve had called, confirmed the product, and was on top of the purchase. Much to my surprise as well as my contractors, the flooring from ACW arrived ahead of the other ordered materials. Steve was amazing! I only wish I had him on my staff when I was building govt offices! "
"Chris, my salesperson, was awesome to work with. He was patient and professional. He placed my order and it was received as promised. Thank you Chris!"
"My salesperson (Greg) is very quick to respond to my questions and the pricing was very good !!!"
"Were able to supply me with the flooring (style and brand) I needed!"
"Great easy and arrived no problem "
"Helpful people, quick service, better prices than anybody else we found. It would be nice if there were other shipping options, but other than that, no complaints."
"I ordered my flooring in May of 2023 because the price for my needs was $2000 less than retail near me and that included over $500 of shipping. The rep on the phone was very good and answered all my questions. I was also able to delay my delivery a couple of months, which was very beneficial as I didn't have a great spot to store the flooring until I needed it. If I have other flooring needs I will be looking at American Carpet again."
"All was good, except carpet was out of stock and had tl wait 2 months."
"I am an extremely picky person when it comes to quality, pricing & service. They exceeded all expectations!!!"
"The only place who carried flooring to match our existing floors. Great service, decent price and speedy shipping. Overall a great experience."