"Five years ago I had Century Hardwood flooring installed in part of my home. This year I wanted to add more of the same product to other areas in my home. It is a prefinished hardwood so I was not sure if the product was still sold and if colors would match. I went back to where I purchased the floor originally, no luck they no longer carry the product. I called Century Hardwood direct and while they were very helpful, the company they connected me with was very flakey. I never got my product. Then I found you! You got me the product, and shipped it to my front door! We just finished with the install, and no one would ever be able to tell old from new. You made the process very easy. You are in Georgia, we are in Colorado, but it was like you were down the street. One of the easiest home improvement purchases I have ever made."
"My wife found this business and we live in Tennessee. We drove to Georgia to pick up the flooring and absolutely love it. It was a great price too. I highly recommend this company. Very professional and easy to do business with."
"From the moment we spoke with Ms. C. Mulkey, placing our order, their customer service is second to none... To the arrival of the product we experienced efficiency, and punctuality, not to mention the pricing, which adds to American Carpet Wholesalers hallmarks of their service... "
"easy and convenient to place orders!!"
"After a call with Ben, he was able to find the product I needed, provide reasonable shipping rates, and place the order in the same day. The material was shipped out quickly as well. Better service and prices, than some local suppliers in my area, and I will be coming back for my next project(s).
James DeMichael P.M.
Servpro of NPB"
"I called to replace some of our floors and Christy M. was so helpful and communicated throughout the whole process, from purchasing through shipment and delivery."
"Ordering was easy. Delivery is a different story. My order was shipped and I received email confirmation. A call from delivery company scheduled my delivery for Thursday, Feb 29th. Received a call early Thursday morning that delivery is delayed and will be delivered Friday, March 1st between 1-5 pm. No delivery on Friday and no response or call. It’s now Saturday, March 2nd after 1 pm and still waiting on information regarding when my order will be delivered. It arrived at the local facility at 1:39 AM, March 2nd. An update on delivery would be greatly appreciated so I can inform my contractor. "
"I have had fantastic service each and every time I do business with them! Great product, great prices, great people!"
"I contacted customer service at American Carpet Wholesalers for a quote on Karndean LVT flooring for my recent kitchen renovation. I promptly received a favorable quote and they were able to answer all of my questions. I decided to pick up the order to save shipping cost. This process was also quick and easy. I am pleased with the quality of the product and the efficiency of customer service at American Carpet Wholesalers."
"We moved into a new construction home with preselected decor. Loved the LVT in the main part of the house, but the bedrooms had carpet that started to wear quickly. Once I was able to track down the brand and color of the LVT, it was a challenge finding it. I found one local store, and two sites online. Discount Floor/American Carpet Wholesalers had the best pricing. The customer service was very responsive to questions and informative about the delivery process. They were very clear to inspect the delivery and report any issues in case there were any problems with the product.
The delivery was on time and fast, but I felt I was pushed into signing the invoice even though there were a few damaged boxes. The delivery man, sliced the plastic wrapping, opened the end of one of the damaged boxes and said ,"See, it's fine." Turns out, there were a few damaged boards, but we had plenty to complete the project. That's why you order extra.
At the end of the day, I would order again, I would just stand my ground more on delivery."
"I found American Carpet Wholesalers online, and they saved me about 40% on the Karndean Korlock LVP flooring that chose, compared to purchasing retail. My salesman Bob was very responsive and helpful and made the transaction easy. The flooring arrived about a week later, packaged very conscientiously, in perfect condition. If they have what you are looking for, I would highly recommend them!"
"This is the third time I have ordered from American Carpet Wholesalers. The salesman, Tim Jenkins, was very helpful throughout the entire process. The flooring that I ordered was delivered on time and was securely packaged. Their prices were lower than I could find anywhere close to my PA home."
"we got a good price on our flooring and the delivery was fast."
"Great customer service and quick at getting our order in!"
"This was my first order with American Carpet Wholesalers. I was provided with a quick response. The pricing was one of the best I found on the item I was seeking. The shipping was perfect. The communication was perfect. I felt at ease dealing with the salesperson about my needs. His name was Lamar Dixon. I will return here for my future needs. Thank you, sir.
"
"Only wanted one box, but still received good customer service."