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Product & services pricing
4.71/5
Chance of future purchase:
4.59/5
Shipping & packaging:
4.67/5
Customer service:
4.77/5
Return/Replacement policy:
4.82/5
Featured Review


Verified
5/5

2018-06-15

Great, easy, fast service!

"Ordering was simple. And, delivery was excellent. The product was delivered without damage and in a timely manner. We will use again!"


Verified
5/5

2018-06-15

Best Price

"Quick response, easy to contact and the best price that no one would match."


Verified
4/5

2018-06-15

Luxury Vinyl Tile Purchase

"The price was great and the people I spoke with when placing my order were helpful. My only complaint is when it came to delivery. The person who called to schedule the delivery said that they would make sure that the delivery person gave us a call an hour before they get to our house, that way my husband would be able to have enough time to leave work and meet them at our house. When we got the call, the delivery person was already at the house and had no record that they were supposed to give an hour notice. In the end, the driver was very patient and understanding and came back to our house to deliver at a later time when my husband was able to meet him there. Other than the delivery miscommunication, the experience was good and the vinyl tiles are in good shape and don't seem to have any issues. "


Verified
4/5

2018-06-15

new flooring

"best pricing and good customer service keeping me informed about order progress"


Verified
5/5

2018-06-15

Stellar Experience

"ACW has professional and friendly sales reps, good prices and fast shipping on a wide selection of flooring."

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Verified
4/5

2018-06-15

Great service. Horrible Shaw product

"My experience working with American carpet wholesalers was very good. They helped me determine how much flooring I needed. It arrived earlier than expected. And the local shipper unloaded out and made it easy and convient for me. I purchased Shaw vinyl planks. They look beautiful and are the color I want. However my installer said it was the worst product he's ever worked with. He said it was brittle and many of the planks broke during install. He said he thinks it well hold up on the floor but cautioned me never to purchase it again. "

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Verified
5/5

2018-06-15

Great store

"Perfect, every thing correct and on time. Exactly what we ordered. Best price online."

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Verified
5/5

2018-06-15

Love this flooring!

"I ordered the flooring and the sales associate was so helpful. Two boxes were damaged in shipping. They called me right away to let me know. Only two pieces of flooring actually had a small defect, so we were able to use them. I recommended this company to other people."


Verified
5/5

2018-06-15

In Stock!

"Searching for Milliken Legato carpet squares. Carpet squares are great- just replace the damaged ones with new ones, right? Except- Problem- they discontinued the ones I had purchased from Lowes a few years ago. Grrrr. Frustrating. Now what? Do the whole basement floor over with new? Nope. I found American Carpet Wholesalers who luckily had a few boxes in stock and very reasonably priced! The ONLY place that had them- except for Wayfair- who had only 1 box and it was 3x the price of American Carpet Wholesalers! "

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Verified
5/5

2018-05-31

Great seller!

"We ordered a couple of boxes of flooring so we could see the colors better before buying a large amount. American Carpet Wholesalers was very helpful when we called about it. We placed the order online and it was handled and shipped promptly."

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Verified
5/5

2018-05-23

Excellent prices and service

"We ordered Somerset hardwood flooring from American Carpet Wholesalers a couple of months ago to complete the reflooring of our house. I had a little concern about ordering the flooring a company out-of-state, but American Carpet Wholesalers was substantially less expensive than local retailers for the identical flooring and an online search showed the company to be reputable, so I ordered. The flooring, by the way, was the same as the Somerset hardwood we had installed a few months previously through a local retailer. The flooring arrived in a few days, and we had the last of it installed last week. From purchase to shipment to delivery, dealing with American Carpet Wholesalers could not have been easier or better."

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Verified
5/5

2018-05-17

Great flexibility

"Appreciate the flexibility in shipping for a dock pick up to save some cash"

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Verified
5/5

2018-05-16

5 star products and service

"Got some good advice from George W. in sales. Flooring was good quality and order was delivered promptly and in great condition. I'll definitely be doing business again."

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Verified
5/5

2018-05-16

very happy

"I was pleased to finally find material that fit my need. My bedroom is 13 X 13'6 and while there are some materials that dome in 15 foot widths there would be too much waste. The material I got was just the right size,

Another requirement was that it be eco friendly. This being a congoleum product it is.

Lastly, the relationship with the salesman, Bruce, went very smoothly, in fact he went the extra mile to get my order delivered in time as the factory had originally sent the wrong product. The delivery itself was seamless from Georgia to my home and it did arrive when promised which was necessary as I all ready had booked the contractor.
"


Verified
5/5

2018-05-16

Unbeatable prices and great customer service

"I did a lot of comparison shopping for supplies needed for my project and American Carpet Wholesalers had the best prices around to include the internet. Their customer service is EXCELLENT. Ms. Regina went above and beyond to ensure we got the supplies that we needed. I highly recommend this company for all your flooring needs."