"Five years ago I had Century Hardwood flooring installed in part of my home. This year I wanted to add more of the same product to other areas in my home. It is a prefinished hardwood so I was not sure if the product was still sold and if colors would match. I went back to where I purchased the floor originally, no luck they no longer carry the product. I called Century Hardwood direct and while they were very helpful, the company they connected me with was very flakey. I never got my product. Then I found you! You got me the product, and shipped it to my front door! We just finished with the install, and no one would ever be able to tell old from new. You made the process very easy. You are in Georgia, we are in Colorado, but it was like you were down the street. One of the easiest home improvement purchases I have ever made."
"It took me a while....Regina was wonderful, helpful.....then I finally decided on carpets!
Shipping is different though....I hope I get to review them!"
"I was under a strict deadline. I was able to get the flooring I needed so much faster than if I had gotten it from a local dealer. "
"I had spent months shopping for the perfect flooring for our home when I stumbled across these guys online. I don't have one negative thing to say about the entire experience with American Carpet Wholesalers. Our representative Greg Hayes was extremely friendly, knowledgeable, and super efficient. I had a measurement issue and needed to order some additional flooring. Dispite it being out of stock, Greg made it a priority to special ordered it from the manufacturer and got it out to me in the matter of 2 days time! Between the exceptional service, and the extreamly low prices, I couldn't have asked for a better experience. Congratulations to American Carpet Wholesalers for running a great business! I hope nothing ever changes. I will definitely be using them again when we decide to do the upstairs of our home.
- Jason from Port Orange, FL"
"It took 2 months to get the wood but I understand why it was backordered. I was contacted along the way through emails and phone calls."
"Awesome quality and quicker delivery than expected!"
"The whole experience was great from start to finish. My salesperson, Kelly, was extremely helpful in taking me through the process. She even walked out to the floor and described the different grout colors to me. My 18 boxes of tile arrived as scheduled and were in perfect condition. Our kitchen floor is BEAUTIFUL!"
"It was a very easy process to order the great floors. Very kind to speak to on the phone and got a great product for and unbeatable price. They shipped quick and got my order exact. Would recommend to anyone else, and already have recommended family."
"Good Customer Service Terry has always treated us right.
Prompt delivery.
Thanks,"
"We needed a small amount of flooring for a basement project, we already had most of the square footage. This was the only place we could find without a crazy minimum order, and Bruce our salesperson was fantastic. "
"excellent customer service!"
"I had a great experience getting a high quality carpet and pad for a great price. I will definitely be ordering more! This service works best when you already know a quality installer- sometimes it is hard to find an installer who doesn't work for a carpet store.
"
"Good experience from start to finish. Good communication along the way for a product that was backordered everywhere else. Product exactly what we wanted. I would definitely use them again."
"Have placed two orders with ACW; both times, from information about the product, payment and delivery information; as well as heads up through the process from order to delivery … a five star rating is a no brainer. You have a fine employee in a man by the name of Lamare … don't know his last name but his ext. is 166. Give that man a day off … a raise … a box of donuts or something lol. He went a long way in making it a pleasure in doing business with you folks! God bless …
Kevin Evans "
"Everything was easy about this purchase. The people were extremely friendly and willing to help. I got a great price for the flooring. It came by freight and the driver put it in my garage for me. No damage to anything was noted. I'm a 63 year old woman, but I installed the flooring myself. It was a bit tricky at first, but by the second room, I was a pro. The floor looks beautiful and I couldn't be happier."
"Overall good, the carpet tile went down easily and looks nice. The instructions stated there was an arrow on the back of each tile to show the grain direction but I'd guess only 50% of the tiles had the arrow. I learned after a bit that I could easily match the grain direction by checking the tile as I laid it down. If the seam is visible simply rotate the tile 90 deg. "