"Five years ago I had Century Hardwood flooring installed in part of my home. This year I wanted to add more of the same product to other areas in my home. It is a prefinished hardwood so I was not sure if the product was still sold and if colors would match. I went back to where I purchased the floor originally, no luck they no longer carry the product. I called Century Hardwood direct and while they were very helpful, the company they connected me with was very flakey. I never got my product. Then I found you! You got me the product, and shipped it to my front door! We just finished with the install, and no one would ever be able to tell old from new. You made the process very easy. You are in Georgia, we are in Colorado, but it was like you were down the street. One of the easiest home improvement purchases I have ever made."
"Sales representative was great to work with."
"I did lots of research finding the best luxery vinyl tile to use in my kitchen...I finally decided on Shaw Floorte' Waterproof LVT. After pricing the flooring at local retailers I discovered the cost would be over two thousand dollars for the product. I almost went with it but decided to call American Carpet Wholesalers...I had received samples from them during my research period. Truthfully, I am really leery about using online businesses with all the scams out there but went ahead with the call. I spoke to a really down-to-earth sales person, Greg Renz, who gained my confidence and addressed my concerns quickly. Also, their website explains their processes in packageing and shipping in detail through video representations which I really liked. Greg gave me a quote that, even with shipping costs was $700 to $800 dollars cheaper than I could get it locally. Well I went with it and the process was exactly how Greg said it would be. The pallet of flooring was packaged just as the video represented it to be and believe me I inspected it meticulously. The trucking company was professional and friendly and offloaded it successfully. I installed the flooring without a hitch and found my research to be accurate...it is really a great product. Anyway, I could not be more satisfied with my experience with American Carpet Wholesalers and they have definitely earned my future business. Thanks again, Rex Garner"
"Every time I call you I have great service! Being able to get samples is very helpful. Your prices are very reasonable. I have been using you for years and will continue to do so. Great selection too."
"On the same day we placed our order, the flooring was shipped! In a matter of five days, the flooring was literally at our home.
The price was amazing. We were so pleased with our flooring. The quality was excellent with absolutely no damage during shipping.
We would 100% recommend American Wholesalers to anyone."
"It was great! Fast and freindly service!"
"The salesperson who helped me was incredibly knowledgeable, understanding, patient and helpful. He listened to what I was looking for, observed what I liked and offered options based on those as a starting point. The carpet tiles I bought were AT. LEAST. $3 a square foot less than the prices I was being quoted in the outlet stores off I-85 in Gwinnett County. There was no wait time for ordering, I just backed my car up to warehouse and was on my way in no more than an hour, start to finish."
"Service was great and very fast. Rapid shipping. "
"We are in central Illinois. We are fixing up our basement. We found Karndean flooring that we liked at a local furniture/flooring store. The price at that store was cheaper than several other places we checked near our area so we were ready to order. Because I am fairly frugal I wanted to check online before making such a big purchase. I googled the flooring name and found American Carpet Wholesalers. I emailed for a price on the flooring. I got a very quick response with the price per sq foot, per box and shipping. Ben could not have been more helpful via e mail and on the phone. We bought the flooring from American Carpet Wholesalers. We saved $1,900 even with shipping. We received the flooring in less than a week. American Carpet Wholesalers cuts out the middle man and the customer saves the money. We could not be more pleased!!!"
"Great service from Mike. Everything was completed as promised."
"American Carpet Wholesalers was one of a few places that carried the LVP flooring I needed, and their prices were the best of anyone I could find.
Regina worked with me to answer my questions and help place my order, and she was very helpful and responsive. The shipment was delivered fast and on time, and the product was in good shape. "
"Greg D as always was fantastic to work with. Another seamless transition."
"No need to look anywhere else, and feel confident that ACW can deliver as well as a local dealer.
I ordered Southwind Classic Strip flooring on a Wednesday, and picked it up at my local Southeastern Freight Lines depot on Friday. Do read American Carpet Wholesalers conditions for sales and returns. They're trying to protect themselves from people who take advantage of them by laying out some reasonable guidelines - do check for damaged shipment. The dock foreman at SEFL helped make sure things were right, and pointed out areas where the crate was banged up and had me look to be sure the boxes of flooring were not damaged. Two previous orders at my local dealer took much longer to arrive, and I still had to go to the store to pick it up. Had there been damage, I would have still had to wait to have the order shipped back to the distributor.
The installation was easy and long as you're sure to use a hammer (or a pry bar) and a scrap piece for every course (on round one, it snapped together easily without tools, but the next morning there were gaps - although it set me back about 7 hours, the good news is that it went back together in half the time!). Do read the instructions, which go over subfloor moisture content, floor leveling, and edge spacing"
"My product arrived undamaged one week after I placed my order. I saved over a dollar per square foot, and even after shipping halfway across the country, I saved $800 that I would have spent had I bought locally. I was told by my local supplier that it was also going to take at least 6 weeks to get my stuff. I made the right choice going with American Carpet Wholesalers. My salesman was very knowledgeable and helpful. I won't bother looking elsewhere the next time I need flooring. "
"We are frequent customers and always receive prompt, professional, and accurate service with every order. The floors are exactly as shown & the quality exceeds expectations. We will keep coming back. A special thank you to Greg for always taking perfect care of us."
"Two orders from them both were handled expertly and with excellent customer service."