"Five years ago I had Century Hardwood flooring installed in part of my home. This year I wanted to add more of the same product to other areas in my home. It is a prefinished hardwood so I was not sure if the product was still sold and if colors would match. I went back to where I purchased the floor originally, no luck they no longer carry the product. I called Century Hardwood direct and while they were very helpful, the company they connected me with was very flakey. I never got my product. Then I found you! You got me the product, and shipped it to my front door! We just finished with the install, and no one would ever be able to tell old from new. You made the process very easy. You are in Georgia, we are in Colorado, but it was like you were down the street. One of the easiest home improvement purchases I have ever made."
"Great experience working with you. Delivered on time and well packaged to prevent damage"
"I enjoy working with Mrs. Regina Williams. She's very helpful and easy to work with."
"Fast and easy order and sent off on time and I will be working with them again"
"I have been pleased with the services and materials purchased over the last 15 years. The thoroughness of the process and the professionalism of the staff has always been top notch. While I am not in the trades, all of the purchases have been for my home. I am extremely satisfied with each of the floors that I have installed. The quality of the goods they sell are outstanding. The prices are unbeatable.
I encourage anyone looking for a new floor to shop at American Carpet Wholesalers. You will save money and be satisfied with the quality of the products. The staff is great to work with also.
My next flooring will be with this company."
"From the first phone I was directed to Greg in Sales. He was very professional and personable. Provided accurate info and the purchase and delivery of our sheet vinyl went as he described. Great to work with such an experienced person."
"The lady who answered the phone when I placed my order wasn't friendly, but I was still able to pay & purchase. Everything was delivered quickly, and the delivery drivers communicated well to keep us up to date on everything that was going on."
"This transaction was quick and easy"
"I have worked with a couple of different salespeople here over the years. This time Greg Renz was able to step in and process my order. This particular carpet was unavailable from my local retailers and it ended up being significantly less expensive ordering direct over our other local choices. Delivery was suppose to be 5 weeks out but they surprised me and it was available in less than 3. It made our remodel go that much faster. They kept in touch all along the way so I was able to schedule my installers easily. The trucking service they use also went out of their way to make the dop-off easy for me. I will continue to use American Carpet Wholesalers when ever I can. "
"I placed my last order online because I knew what I needed. I was very easy to navigate the website. Product came as ordered"
"The salesperson was an absolute pleasure to work with on my order. The total price was 27% cheaper shipping from Georgia to my front door in northern Illinois than it was picking it up from a local supplier... for the EXACT SAME product! So happy I found you!!"
"My employer's office is dog-friendly, and of course my puppy shredded a 4"x2" section of carpet.
American Carpet Wholesalers helped me find the pattern I needed to fix it, and they worked super fast to get it to me before the home office came for a visit.
I had to purchase a large piece due to the minimum quantity rule, but that's OK. It came in at such a great price including shipping, it was worth it to not have to explain what my dog did."
"Greg was great to work with; he was quick to respond to my questions in email.When I called to place the order, he was very friendly, and made me feel comfortable with the order as I was nervous to order from a place I found on a google search. The shipment arrived within the time I was given. I will definitely use American Carpet Wholesalers again. I tried to buy at local store but they were charging double of what I paid ACW. I ordered LVP Coretec in Tyro Walnut. It went down easy ( husband did install ), looks beautiful, easy to clean, and waterproof! love it. "
"We are commercial building contractors and we have found that American Carpet Wholesalers are the best to work with. If you can't find it on their website we call and ask if they can get it for us, and they will work with us to attempt to locate the flooring choice of our clients. Thank you American Carpet Wholesalers for your service!"
"We have ordered from American Carpet Wholesalers periodically over many years and have been extremely satisfied with the quality of the carpet and price. We had the same sales person again and she was not attentive this time. I felt that she took for granted our business as the company policy is that you stay with the same sales person whenever you place an order. When I place the order, she initially charged us for an extra roll of padding that she then needed to credit us. This in and of itself was not a big deal. It was just an indication of things to come that she is not attentive. We were turning around the property for rent and we’re in a time crunch , we ordered it on June 2, 2023 and it was supposed to be delivered to our vacant rental house on Friday, June 9 on Thursday, June 8, I called the sales person to check up on the order and was told that it was shipped that day, but not in time for delivery to the rental house on June 9. We had a carpet installer in place for June 10 and it was crucial to have it on June 9. Why she did not stay on top of the delivery and give us a heads up? She was pleasant enough, but lacked in communication skills. My husband and I quickly tried to assess if it was feasible for him to pick up the carpet and pad from Southeastern Freight Lines that was located in the same city as our rental house. We determined that the only way we could have the installer keep the appointment and also keep our open house if you want to appointments with prospective tenants. I subsequently asked her if we would save some money by my husband, picking it up directly. She never thought to volunteer this information ahead of time, and the savings was appreciable. - $76.00. It actually made our decision to do the pick up directly much easier as it was a difficult thing using our own transportation. The Southeastern Freight Lines warehouse was a great experience. They were real professionals. If it wasn’t for the sales person, dropping the ball on the delivery, I would have given this review five stars."
"Our purchase experience was seamless. Was able to get samples to determine what flooring to order. The ordering experience was great and the flooring was delivered on time. We are so please with the Shaw product ! The flooring makes our house look completely different! The process exceeded our expectations! This our second purchase experience with American Carpet Wholesalers and both times everything went great!"