"Five years ago I had Century Hardwood flooring installed in part of my home. This year I wanted to add more of the same product to other areas in my home. It is a prefinished hardwood so I was not sure if the product was still sold and if colors would match. I went back to where I purchased the floor originally, no luck they no longer carry the product. I called Century Hardwood direct and while they were very helpful, the company they connected me with was very flakey. I never got my product. Then I found you! You got me the product, and shipped it to my front door! We just finished with the install, and no one would ever be able to tell old from new. You made the process very easy. You are in Georgia, we are in Colorado, but it was like you were down the street. One of the easiest home improvement purchases I have ever made."
"From beginning to end, it was easy to do business. Delivery was right on time with no damage. The price was far better than other suppliers. I would recommend this company to anyone doing a floor.
"
"I first contacted them for samples and they never were sent and none of my information was entered into their system, even though I gave this info over the phone to a person. The next time I contacted them, the person was on the ball and did everything they said they would do and when they said it would be done. The experience was excellent after the first guy dropped the ball. "
"Ordered from out of state, seamless experience work with Chris. 78 boxes of flooring delivered right to my garage. Great prices too could not beat the cost per sq ft for the lvp flooring I got any where around the state of WI."
"I was hesitant to purchase from American Carpet Wholesalers as I'm located in NY and was purchasing at least 1000 sq ft. of product. Their prices, however, were unbeatable compared to local retailers by me and they were very responsive via email as I ordered samples and priced out what felt to be a million different options. I had never heard of this reviewing service before either - wasn't sure if it was legit or scammy - but felt slightly more confident after reading their Google reviews. Ultimately, I am so happy with the experience. My flooring was delivered on time and I saved thousands of dollars. They do only deliver curbside so if you have a long driveway it's a pretty big job getting however many palettes where they need to go - but worth it in savings! I would absolutely purchase from them again and highly recommend. The ONLY hiccup was the delivery driver called me the DAY OF when he wanted to deliver. I was under the impression there would be a scheduled delivery call first, but it was no big deal. I explained we have no one to receive the order that day and they scheduled it for the following. Flooring arrived within one week of placing my order - SO fast!"
"The LVT plank and adhesive I purchased was great, and the delivery was quick.
Only complaint would be the shipping charge, which was quite expensive, would be nice if there were some shipping options available that would help keep the overall cost down."
"My entire experience was positive. Chris was very helpful in locating the products I wanted and very prompt in communication.
I was referred by a friend who had placed multiple orders with the company. I saved hundreds of dollars on this project.
Would highly recommend !
Julia C"
"Greg responded to my questions and helped me get the flooring I sought with a seamless transaction. Shipping was right as expected and the flooring I ordered was exactly what I was looking for, for a fraction of the retail price. "
"Regina was kind and worked with my order from my call to delivery. She was one of the best sales person I ever experienced. "
"greg was point on and delivered what he said he would"
"Our experience was great. The hardwood was delivered on time and in good condition. We would definitely consider doing business with them again."
"Called customer served to see if there were additional discounts for designers and was treated very rudely. The order was cancelled with no explanation or phone call to see if I’d like to order an alternate. "
"I spent about 2 months looking for the perfect floor for our kitchen and finally decided on Shaw Pantheon HD Plank 2001V-794. Next I spent a great deal of time searching for the best price. I emailed Ben Upshaw and got a quick reply with a quote. Ben made placing my order very easy and quick. Once the order was placed it took about a week to receive our flooring. This was a very easy and smooth transaction. I would not hesitate to order from Ben at American Carpet Wholesalers in the future. I would also like to mention that American Carpet Wholesalers beat out bigger companies prices. I saved over a thousand dollars and couldn't be any more pleased with saving that much money. "
"Great customer service and very fast shipping!"
"I have ordered from American Carpet Wholesalers multiple times. I find that they always have a good selection of products at a very good price. I have never had any problems with ordering, shipping or delivery. The shipment always comes well packaged, on time and as expected. I am in the construction business and most of my orders have been for customers. My latest order was for my own home and it came in well packaged, on time and was what was expected. I look forward to the flooring being installed in my home next week."
"Excellent service and unbeatable prices!"
A rep from American Carpet Wholesale, americancarpet1, has responded:
“We apologize for any miscommunication by our team. However, we do not agree with some of your statements. First, we did call you to let you know that the product was out of stock and the manufacturer did not have a production date and it was you who cancelled the order. We could provide voice recordings if you wish. Again, we apologize for any shortcomings on our part.”