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Product & services pricing
4.67/5
Chance of future purchase:
4.59/5
Shipping & packaging:
4.70/5
Customer service:
4.70/5
Return/Replacement policy:
4.84/5
Featured Review


Verified
5/5

2021-11-16

Excellent experience all around

"I found American Carpet wholesalers online after getting a laminate quote that I knew was too high from a local retailer. I had questions prior to my order and getting in touch with someone on the phone was fast and easy. Order, payment, and delivery were smooth. Customer service was excellent, product was excellent, everything was easy and I would choose them again in a heartbeat. I also saved over a thousand dollars choosing them!"

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Verified
5/5

2021-11-16

Easy to order

"They made the experience very easy to order. Was able to find the exact flooring that I found in a local showroom for a fraction of the cost "

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Verified
5/5

2021-11-15

Customer Service

"Excellent customer service. We traveled from out of State so we’re in close coordination with Ben our salesperson. He provided us with his personal cell number and met us at the designated time. They were very accommodating and had has loaded and back on our way in short order. Would use them again."

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Verified
5/5

2021-04-21

No longer available

"Thanks American Carpet and especially Greg. We were needing an Armstrong Luxury Vinyl Tile that was discontinued and Greg found it. Without his help we were in a very bad predicament. This is the third time we have used American Carpet and Greg and it will not be our last "

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Verified
5/5

2021-11-15

Great company to work with!

"I have made multiple flooring purchases with Lamar at American Carpet Wholesalers. I have not found anyone with better pricing and everything has always shipped quickly and with no issues. I would highly recommend them and will continue to use them for all of my flooring needs!"

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Verified
5/5

2021-11-15

Shaw Florte Pro

"Great customer service and guidance on my purchase. The team helped me pick the right product for my project, and even sent 5 free samples so we could compare them on site."

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Verified
5/5

2021-11-15

Excellent service

"The staff was friendly and very helpful. The communicated with me throughout the process and their estimates/expectations on shipping and delivery were exactly met."

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Verified
5/5

2021-11-15

Very easy process and responsive staffs!

"My Sales Rep, Chris Jamison, was so great to work with. He was very responsive and accommodated all my needs in a timely manner.
"

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Verified
5/5

2021-11-15

Outstanding Customer Service

"When I reached out to your flooring company, I had no idea how wonderful the experience would be! I just happened to be exploring the internet for flooring purchase opportunities and American Carpet appeared. You never know who you are dealing with online connections. Upon contacting American Carpet I went forward with that "leap of faith" for placing the flooring order. However, just talking with you I felt that I was talking to an old friend. In addition, the communications and shipping with Southeastern Fright Lines in Portsmouth has been awesome as well! We are looking forward to receiving the second and final shipping due in December 2021!
"

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Verified
5/5

2021-11-15

Office Carpet

"Carpet was shipped quickly and products received were met expectations "

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Verified
5/5

2021-11-15

The Best!

"I reached out to American Carpet Wholesalers to purchase additional flooring for my home. They responded quickly and sent me a free sample to make sure it matched my existing flooring and it was a match! Their purchasing and delivery process was simple and quick. Best experience for a flooring purchase ever."

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Verified
5/5

2021-11-15

Great experience

"Happy with my new floor at the most reasonable price. Delivered on time."

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Verified
5/5

2021-11-15

Timely and what i ordered

"I ordered hardwood to match existing hardwood. The sales rep was helpful, my package got delivered within a week of purchase and everything fit and looks great. "

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Verified
5/5

2021-11-15

Happy Long Term Customer

"We have been buying from ACW for several years now. We have found that their service is above anything that we can receive from our local suppliers. Their pricing is very competitive as well. American Carpet Wholesalers is our 1st Choice! Jeff - GC"

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Verified
5/5

2021-11-15

Dealing with good people yields good results

"My first purchase was a pleasure. The sales staff knew their products and answered all my questions. I will do business again and highly recommend this company."

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